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The Benefits of Blockchain Technology for Medical Tourism

Author

Listed:
  • Inessa Tyan

    (Faculty of Tourism, University of Malaga, 29071 Malaga, Spain)

  • Antonio Guevara-Plaza

    (Institute of Tourism Intelligence and Innovation, University of Malaga, 29071 Malaga, Spain)

  • Mariemma I. Yagüe

    (Institute of Tourism Intelligence and Innovation, University of Malaga, 29071 Malaga, Spain)

Abstract

The paper discusses the benefits of blockchain technology for medical tourism. The major focus is placed on pre-procedure and post-procedure of medical tourism. The authors argue that blockchain technology can facilitate several stages of medical tourism by enabling disintermediation, allowing cryptocurrency payments, ensuring secure data sharing and privacy, and empowering trusted review systems. With regard to COVID-19 pandemic, the paper outlines the current challenges of the medical tourism industry and prop oses the opportunities for blockchain technology use. The paper attempts to provide important insights regarding the positive implications of blockchain technology use within the medical tourism industry as well as to further advance the current knowledge about blockchain technology’s effects for medical tourism.

Suggested Citation

  • Inessa Tyan & Antonio Guevara-Plaza & Mariemma I. Yagüe, 2021. "The Benefits of Blockchain Technology for Medical Tourism," Sustainability, MDPI, vol. 13(22), pages 1-12, November.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:22:p:12448-:d:676656
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    References listed on IDEAS

    as
    1. Moghavvemi, Sedigheh & Ormond, Meghann & Musa, Ghazali & Mohamed Isa, Che Ruhana & Thirumoorthi, Thinaranjeney & Bin Mustapha, Mohd Zulkhairi & Kanapathy, Kanagi A./P. & Chiremel Chandy, Jacob John, 2017. "Connecting with prospective medical tourists online: A cross-sectional analysis of private hospital websites promoting medical tourism in India, Malaysia and Thailand," Tourism Management, Elsevier, vol. 58(C), pages 154-163.
    2. Han, Heesup & Hyun, Sunghyup Sean, 2015. "Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness," Tourism Management, Elsevier, vol. 46(C), pages 20-29.
    3. Jay Parekh & Azain Jaffer & Urvi Bhanushali & Shekhar Shukla, 2021. "Disintermediation in medical tourism through blockchain technology: an analysis using value-focused thinking approach," Information Technology & Tourism, Springer, vol. 23(1), pages 69-96, March.
    4. Milica Z. Bookman & Karla R. Bookman, 2007. "Medical Tourism in Developing Countries," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-60565-7.
    5. Morkunas, Vida J. & Paschen, Jeannette & Boon, Edward, 2019. "How blockchain technologies impact your business model," Business Horizons, Elsevier, vol. 62(3), pages 295-306.
    6. Fetscherin, Marc & Stephano, Renee-Marie, 2016. "The medical tourism index: Scale development and validation," Tourism Management, Elsevier, vol. 52(C), pages 539-556.
    7. Connell, John, 2013. "Contemporary medical tourism: Conceptualisation, culture and commodification," Tourism Management, Elsevier, vol. 34(C), pages 1-13.
    8. Lee, Hwee Khei & Fernando, Yudi, 2015. "The antecedents and outcomes of the medical tourism supply chain," Tourism Management, Elsevier, vol. 46(C), pages 148-157.
    9. Jay Parekh & Azain Jaffer & Urvi Bhanushali & Shekhar Shukla, 0. "Disintermediation in medical tourism through blockchain technology: an analysis using value-focused thinking approach," Information Technology & Tourism, Springer, vol. 0, pages 1-28.
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    Cited by:

    1. Muzammil Hussain & Waheed Javed & Owais Hakeem & Abdullah Yousafzai & Alisha Younas & Mazhar Javed Awan & Haitham Nobanee & Azlan Mohd Zain, 2021. "Blockchain-Based IoT Devices in Supply Chain Management: A Systematic Literature Review," Sustainability, MDPI, vol. 13(24), pages 1-23, December.
    2. Roberto Leonardo Rana & Nino Adamashvili & Caterina Tricase, 2022. "The Impact of Blockchain Technology Adoption on Tourism Industry: A Systematic Literature Review," Sustainability, MDPI, vol. 14(12), pages 1-17, June.

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