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The antecedents and outcomes of the medical tourism supply chain

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  • Lee, Hwee Khei
  • Fernando, Yudi

Abstract

A model for the medical tourism supply chain with the antecedents and outcomes was developed and empirically investigated in this paper. The theoretical model was tested using Structural Equation Modelling with Partial Least Squares. A self-administered questionnaire was designed and collected from 133 organizations representing various industries that are part of the medical tourism industry in Malaysia. The results show that mutual dependency has the strongest effect of the antecedent variables; and that medical tourism supply chain coordination and medical tourism supply chain information sharing have a direct effect on organizational performance. This paper provides practitioners with guidelines to improve their organizational performance, and ends with recommendations for future study.

Suggested Citation

  • Lee, Hwee Khei & Fernando, Yudi, 2015. "The antecedents and outcomes of the medical tourism supply chain," Tourism Management, Elsevier, vol. 46(C), pages 148-157.
    • Handle: RePEc:eee:touman:v:46:y:2015:i:c:p:148-157
    DOI: 10.1016/j.tourman.2014.06.014
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    6. Lina Zhong & Baolin Deng & Alastair M. Morrison & J. Andres Coca-Stefaniak & Liyu Yang, 2021. "Medical, Health and Wellness Tourism Research—A Review of the Literature (1970–2020) and Research Agenda," IJERPH, MDPI, vol. 18(20), pages 1-16, October.
    7. Iva Bulatovic & Katia Iankova, 2021. "Barriers to Medical Tourism Development in the United Arab Emirates (UAE)," IJERPH, MDPI, vol. 18(3), pages 1-14, February.
    8. Rasool Lavaei Adaryani & Khalil Kalantari & Ali Asadi & Amir Alambeigi & Hesamedin Gholami & Naser Seifollahi, 2023. "Information sharing antecedents in the supply chain: a dynamic network perspective," Operations Management Research, Springer, vol. 16(2), pages 887-903, June.
    9. Suseela Devi Chandran & Fadilah Puteh & Nur Alia Azmi & Norazah Mohd Suki, 2020. "Exploring the development of medical tourism industry in Southeast Asia region," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 2(3), pages 28-32, July.
    10. Huang, Chin-wei, 2018. "Assessing the performance of tourism supply chains by using the hybrid network data envelopment analysis model," Tourism Management, Elsevier, vol. 65(C), pages 303-316.
    11. Yin Chen & Yong Long & Jianyin Bai, 2019. "Effect of Positional Embeddedness on Tour Supplier Integration: Chinese Evidence," Sustainability, MDPI, vol. 11(20), pages 1-21, October.
    12. Ahmet Savaşan & Mesut Yalvaç & Hüseyin Uzunboylu & Ediz Tuncel, 2018. "The attitudes of education, tourism and health sector managers in Northern Cyprus towards Education on Health Tourism," Quality & Quantity: International Journal of Methodology, Springer, vol. 52(1), pages 285-303, December.
    13. Jay Parekh & Azain Jaffer & Urvi Bhanushali & Shekhar Shukla, 2021. "Disintermediation in medical tourism through blockchain technology: an analysis using value-focused thinking approach," Information Technology & Tourism, Springer, vol. 23(1), pages 69-96, March.
    14. Inessa Tyan & Antonio Guevara-Plaza & Mariemma I. Yagüe, 2021. "The Benefits of Blockchain Technology for Medical Tourism," Sustainability, MDPI, vol. 13(22), pages 1-12, November.
    15. Santanu Mandal & Souvik Roy & G. Amar Raju, 2016. "Tourism supply chain agility: an empirical examination using resource-based view," International Journal of Business Forecasting and Marketing Intelligence, Inderscience Enterprises Ltd, vol. 2(2), pages 151-173.
    16. Skountridaki, Lila, 2017. "Barriers to business relations between medical tourism facilitators and medical professionals," Tourism Management, Elsevier, vol. 59(C), pages 254-266.
    17. Jay Parekh & Azain Jaffer & Urvi Bhanushali & Shekhar Shukla, 0. "Disintermediation in medical tourism through blockchain technology: an analysis using value-focused thinking approach," Information Technology & Tourism, Springer, vol. 0, pages 1-28.

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