IDEAS home Printed from https://ideas.repec.org/a/eee/touman/v32y2011i5p995-1005.html
   My bibliography  Save this article

Medical tourism development in Hong Kong: An assessment of the barriers

Author

Listed:
  • Heung, Vincent C.S.
  • Kucukusta, Deniz
  • Song, Haiyan

Abstract

The aim of this study is to determine the factors influencing the development of medical tourism in Hong Kong. A qualitative research method was adopted to collect data from representatives of private and public hospitals, government bodies, and medical institutions. The results reveal that policies and regulations, government support, costs, capacity problems, and the healthcare needs of the local community are the main barriers to the development of such tourism. Several strategies for lifting these barriers are suggested, such as new promotional activity policies, government action to encourage investment in the medical tourism market, and cooperative efforts by the hospitality sector and medical institutions to develop medical tourism products.

Suggested Citation

  • Heung, Vincent C.S. & Kucukusta, Deniz & Song, Haiyan, 2011. "Medical tourism development in Hong Kong: An assessment of the barriers," Tourism Management, Elsevier, vol. 32(5), pages 995-1005.
    • Handle: RePEc:eee:touman:v:32:y:2011:i:5:p:995-1005
    DOI: 10.1016/j.tourman.2010.08.012
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0261517710001706
    Download Restriction: no
    File URL: https://libkey.io/10.1016/j.tourman.2010.08.012?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Milica Z. Bookman & Karla R. Bookman, 2007. "Medical Tourism in Developing Countries," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-60565-7, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Han, Heesup & Hyun, Sunghyup Sean, 2015. "Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness," Tourism Management, Elsevier, vol. 46(C), pages 20-29.
    2. Israel Ayenigbara & Andrew Fadoju, 2020. "Determinants of Eatery Choice," Journal of Tourismology, Istanbul University, Faculty of Economics, vol. 6(2), pages 249-268, December.
    3. Shirley Siu Yin Ching & Dennis Foung & Lillian Weiwei Zhang & Gwendoline Yuanyuan Guan & Kin Cheung, 2020. "Perceptions of the English Use of College Transfer Nursing Students in a Non-English Speaking City: A Qualitative Study," IJERPH, MDPI, vol. 17(2), pages 1-12, January.
    4. Panchapakesan, P., 2013. "Antecedents of customer loyalty in medical tourism," Working Papers Series 2 13-03, ISCTE-IUL, Business Research Unit (BRU-IUL).
    5. Fetscherin, Marc & Stephano, Renee-Marie, 2016. "The medical tourism index: Scale development and validation," Tourism Management, Elsevier, vol. 52(C), pages 539-556.
    6. Connell, John, 2013. "Contemporary medical tourism: Conceptualisation, culture and commodification," Tourism Management, Elsevier, vol. 34(C), pages 1-13.
    7. Yunhao Yao & Ruoquan Zheng & Merle Parmak, 2021. "Examining the Constraints on Yachting Tourism Development in China: A Qualitative Study of Stakeholder Perceptions," Sustainability, MDPI, vol. 13(23), pages 1-18, November.
    8. Zhang, Jun & Seo, Sangyun & Lee, Hoonyoung, 2013. "The impact of psychological distance on Chinese customers when selecting an international healthcare service country," Tourism Management, Elsevier, vol. 35(C), pages 32-40.
    9. Sajad Rezaei & Wan Khairuzzaman Wan Ismail, 2014. "Examining online channel selection behaviour among social media shoppers: a PLS analysis," International Journal of Electronic Marketing and Retailing, Inderscience Enterprises Ltd, vol. 6(1), pages 28-51.
    10. Ya-Hui Wang, 2017. "Expectation, Service Quality, Satisfaction, and Behavioral Intention – Evidence from Taiwan’s Medical Tourism Industry," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 7(1), pages 1-1.
    11. Han, Heesup & Kim, Yunhi & Kim, Chulwon & Ham, Sunny, 2015. "Medical hotels in the growing healthcare business industry: Impact of international travelers' perceived outcomes," Journal of Business Research, Elsevier, vol. 68(9), pages 1869-1877.
    12. Ricardo Pagan & Daniel Horsfall, 2020. "Medical Tourism Markets: Models of Sustainability. The Case of Spain and The Costa del Sol (Malaga)," Sustainability, MDPI, vol. 12(21), pages 1-17, October.
    13. Salman Majeed & Changbao Lu & Mahwash Majeed & Muahmmad Naeem Shahid, 2018. "Health Resorts and Multi-Textured Perceptions of International Health Tourists," Sustainability, MDPI, vol. 10(4), pages 1-26, April.
    14. Han, Heesup, 2013. "The healthcare hotel: Distinctive attributes for international medical travelers," Tourism Management, Elsevier, vol. 36(C), pages 257-268.
    15. Jian Ming Luo & Chi Fung Lam & Ben Haobin Ye, 2019. "Barriers for the Sustainable Development of Entertainment Tourism in Macau," Sustainability, MDPI, vol. 11(7), pages 1-13, April.
    16. Ruggeri, Kai & Ivanović, Nevena & Razum, Josip & Kácha, Ondřej & Menezes, Igor G. & Zafari, Zafar & Garcia-Garzon, Eduardo, 2018. "An evidence-based policy for improving choice in global health access through medical travel," Health Policy, Elsevier, vol. 122(12), pages 1372-1376.
    17. Ya-Hui Wang, 2014. "The Demand For Medical Cosmetology: Evidence From China," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 8(4), pages 61-70.
    18. Pham Ngoc Thuy & Le Nguyen Hau & Nguyen Kim Ngoc Duyen, 2019. "A value perspective of service interaction quality: the case of immigrants returning to native countries as medical tourists," International Journal of Quality Innovation, Springer, vol. 5(1), pages 1-15, December.
    19. Majid FESHARI & Hedayat HOSSEINZADEH, 2018. "The Relationship Between Health Care And Tourism Demand In Iranian Economy," Regional Science Inquiry, Hellenic Association of Regional Scientists, vol. 0(2), pages 173-180, July.
    20. Lee, Hwee Khei & Fernando, Yudi, 2015. "The antecedents and outcomes of the medical tourism supply chain," Tourism Management, Elsevier, vol. 46(C), pages 148-157.
    21. Wongkit, Methawee & McKercher, Bob, 2013. "Toward a typology of medical tourists: A case study of Thailand," Tourism Management, Elsevier, vol. 38(C), pages 4-12.
    22. Jaapar, Mustaffa & Musa, Ghazali & Moghavvemi, Sedigheh & Saub, Roslan, 2017. "Dental tourism: Examining tourist profiles, motivation and satisfaction," Tourism Management, Elsevier, vol. 61(C), pages 538-552.
    23. Olkiewicz, Marcin, 2016. "The Impact Of Medical Tourism On The Quality Of Organizational And Functional Changes In The Polish Healthcare System," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 7(1), pages 109-121.
    24. Mohammad Kaviyani Charati & Fatemeh Gholian-Jouybari & Mostafa Hajiaghaei-Keshteli & Mohammad Mahdi Paydar & Fatemeh Sadeghi, 2024. "Designing a sustainable dental tourism supply chain considering waste treatment," Annals of Operations Research, Springer, vol. 342(1), pages 173-214, November.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Prabal Chakraborty & Moumita Poddar, 2020. "Role of Multiple Stakeholders in Value Co-creation and Effects on Medical Tourism," Jindal Journal of Business Research, , vol. 9(1), pages 18-26, June.
    2. Buzinde, Christine N. & Yarnal, Careen, 2012. "Therapeutic landscapes and postcolonial theory: A theoretical approach to medical tourism," Social Science & Medicine, Elsevier, vol. 74(5), pages 783-787.
    3. Beladi, Hamid & Chao, Chi-Chur & Ee, Mong Shan & Hollas, Daniel, 2015. "Medical tourism and health worker migration in developing countries," Economic Modelling, Elsevier, vol. 46(C), pages 391-396.
    4. Cormany, Dan & Baloglu, Seyhmus, 2011. "Medical travel facilitator websites: An exploratory study of web page contents and services offered to the prospective medical tourist," Tourism Management, Elsevier, vol. 32(4), pages 709-716.
    5. Moghavvemi, Sedigheh & Ormond, Meghann & Musa, Ghazali & Mohamed Isa, Che Ruhana & Thirumoorthi, Thinaranjeney & Bin Mustapha, Mohd Zulkhairi & Kanapathy, Kanagi A./P. & Chiremel Chandy, Jacob John, 2017. "Connecting with prospective medical tourists online: A cross-sectional analysis of private hospital websites promoting medical tourism in India, Malaysia and Thailand," Tourism Management, Elsevier, vol. 58(C), pages 154-163.
    6. Han, Heesup & Hyun, Sunghyup Sean, 2015. "Customer retention in the medical tourism industry: Impact of quality, satisfaction, trust, and price reasonableness," Tourism Management, Elsevier, vol. 46(C), pages 20-29.
    7. Yongrok Choi & Zamira Ashurova & Hyoungsuk Lee, 2021. "Sustainable Governance on the Intention of Medical Tourism in Uzbekistan," Sustainability, MDPI, vol. 13(12), pages 1-18, June.
    8. Salman Majeed & Changbao Lu & Mahwash Majeed & Muahmmad Naeem Shahid, 2018. "Health Resorts and Multi-Textured Perceptions of International Health Tourists," Sustainability, MDPI, vol. 10(4), pages 1-26, April.
    9. Ruxandra Diana Sinescu & Andrea Anghel & Razvan Teohari Vulcanescu, 2014. "Hand Surgery – Postoperative Recovery and Medical Tourism," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 16(Special 8), pages 1125-1125, August.
    10. Mohammad Jamal Khan & Firoz Khan & Saba Amin & Shankar Chelliah, 2020. "Perceived Risks, Travel Constraints, and Destination Perception: A Study on Sub-Saharan African Medical Travellers," Sustainability, MDPI, vol. 12(7), pages 1-16, April.
    11. Wapmuk, Sharkdam & Wapmuk, Agatha Eileen & Gbajabiamila, Titilola Abike, 2015. "Medical Tourism And Nigeria-India Relations," Tourism Research Institute, Journal of Tourism Research, vol. 12(1), pages 46-66, December.
    12. Quang Hai Nguyen, 2021. "Impact of Investment in Tourism Infrastructure Development on Attracting International Visitors: A Nonlinear Panel ARDL Approach Using Vietnam’s Data," Economies, MDPI, vol. 9(3), pages 1-20, September.
    13. Divya Chaudhry, 2022. "Is Medical Tourism Really Unethical? An Alternate Perspective for Developing Countries," Journal of Development Policy and Practice, , vol. 7(2), pages 145-157, July.
    14. Hilšerová Monika, 2022. "Medical Tourists’ Satisfaction and Decision-Making Factors with a focus on the Czech Republic," Czech Journal of Tourism, Sciendo, vol. 11(1-2), pages 60-83, December.
    15. John C. Langenbrunner & Aparnaa Somanathan, 2011. "Financing Health Care in East Asia and the Pacific : Best Practices and Remaining Challenges," World Bank Publications - Books, The World Bank Group, number 2321.
    16. Abdel Fattah Mahmoud Al-Azzam, 2016. "A Study of the Impact of Marketing Mix for Attracting Medical Tourism in Jordan," International Journal of Marketing Studies, Canadian Center of Science and Education, vol. 8(1), pages 139-149, February.
    17. Soojung Kim & Charles Arcodia & Insin Kim, 2019. "Critical Success Factors of Medical Tourism: The Case of South Korea," IJERPH, MDPI, vol. 16(24), pages 1-15, December.
    18. Horton, Sarah & Cole, Stephanie, 2011. "Medical returns: Seeking health care in Mexico," Social Science & Medicine, Elsevier, vol. 72(11), pages 1846-1852, June.
    19. Jeroen Klijs & Meghann Ormond & Tomas Mainil & Jack Peerlings & Wim Heijman, 2016. "A state-level analysis of the economic impacts of medical tourism in Malaysia," Asian-Pacific Economic Literature, The Crawford School, The Australian National University, vol. 30(1), pages 3-29, May.
    20. Chung-Ping Loh, 2014. "Health tourism on the rise? Evidence from the Balance of Payments Statistics," The European Journal of Health Economics, Springer;Deutsche Gesellschaft für Gesundheitsökonomie (DGGÖ), vol. 15(7), pages 759-766, September.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:touman:v:32:y:2011:i:5:p:995-1005. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: https://www.journals.elsevier.com/tourism-management .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.