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Medical tourism development in Hong Kong: An assessment of the barriers

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  • Heung, Vincent C.S.
  • Kucukusta, Deniz
  • Song, Haiyan

Abstract

The aim of this study is to determine the factors influencing the development of medical tourism in Hong Kong. A qualitative research method was adopted to collect data from representatives of private and public hospitals, government bodies, and medical institutions. The results reveal that policies and regulations, government support, costs, capacity problems, and the healthcare needs of the local community are the main barriers to the development of such tourism. Several strategies for lifting these barriers are suggested, such as new promotional activity policies, government action to encourage investment in the medical tourism market, and cooperative efforts by the hospitality sector and medical institutions to develop medical tourism products.

Suggested Citation

  • Heung, Vincent C.S. & Kucukusta, Deniz & Song, Haiyan, 2011. "Medical tourism development in Hong Kong: An assessment of the barriers," Tourism Management, Elsevier, vol. 32(5), pages 995-1005.
    • Handle: RePEc:eee:touman:v:32:y:2011:i:5:p:995-1005
    DOI: 10.1016/j.tourman.2010.08.012
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    References listed on IDEAS

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    1. Milica Z. Bookman & Karla R. Bookman, 2007. "Medical Tourism in Developing Countries," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-60565-7.
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    4. Panchapakesan, P., 2013. "Antecedents of customer loyalty in medical tourism," Working Papers Series 2 13-03, ISCTE-IUL, Business Research Unit (BRU-IUL).
    5. Fetscherin, Marc & Stephano, Renee-Marie, 2016. "The medical tourism index: Scale development and validation," Tourism Management, Elsevier, vol. 52(C), pages 539-556.
    6. Connell, John, 2013. "Contemporary medical tourism: Conceptualisation, culture and commodification," Tourism Management, Elsevier, vol. 34(C), pages 1-13.
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    11. Han, Heesup & Kim, Yunhi & Kim, Chulwon & Ham, Sunny, 2015. "Medical hotels in the growing healthcare business industry: Impact of international travelers' perceived outcomes," Journal of Business Research, Elsevier, vol. 68(9), pages 1869-1877.
    12. Ricardo Pagan & Daniel Horsfall, 2020. "Medical Tourism Markets: Models of Sustainability. The Case of Spain and The Costa del Sol (Malaga)," Sustainability, MDPI, vol. 12(21), pages 1-17, October.
    13. Salman Majeed & Changbao Lu & Mahwash Majeed & Muahmmad Naeem Shahid, 2018. "Health Resorts and Multi-Textured Perceptions of International Health Tourists," Sustainability, MDPI, vol. 10(4), pages 1-26, April.
    14. Han, Heesup, 2013. "The healthcare hotel: Distinctive attributes for international medical travelers," Tourism Management, Elsevier, vol. 36(C), pages 257-268.
    15. Jian Ming Luo & Chi Fung Lam & Ben Haobin Ye, 2019. "Barriers for the Sustainable Development of Entertainment Tourism in Macau," Sustainability, MDPI, vol. 11(7), pages 1-13, April.
    16. Ruggeri, Kai & Ivanović, Nevena & Razum, Josip & Kácha, Ondřej & Menezes, Igor G. & Zafari, Zafar & Garcia-Garzon, Eduardo, 2018. "An evidence-based policy for improving choice in global health access through medical travel," Health Policy, Elsevier, vol. 122(12), pages 1372-1376.
    17. Ya-Hui Wang, 2014. "The Demand For Medical Cosmetology: Evidence From China," Global Journal of Business Research, The Institute for Business and Finance Research, vol. 8(4), pages 61-70.
    18. Pham Ngoc Thuy & Le Nguyen Hau & Nguyen Kim Ngoc Duyen, 2019. "A value perspective of service interaction quality: the case of immigrants returning to native countries as medical tourists," International Journal of Quality Innovation, Springer, vol. 5(1), pages 1-15, December.
    19. Majid FESHARI & Hedayat HOSSEINZADEH, 2018. "The Relationship Between Health Care And Tourism Demand In Iranian Economy," Regional Science Inquiry, Hellenic Association of Regional Scientists, vol. 0(2), pages 173-180, July.
    20. Lee, Hwee Khei & Fernando, Yudi, 2015. "The antecedents and outcomes of the medical tourism supply chain," Tourism Management, Elsevier, vol. 46(C), pages 148-157.
    21. Wongkit, Methawee & McKercher, Bob, 2013. "Toward a typology of medical tourists: A case study of Thailand," Tourism Management, Elsevier, vol. 38(C), pages 4-12.
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    23. Olkiewicz, Marcin, 2016. "The Impact Of Medical Tourism On The Quality Of Organizational And Functional Changes In The Polish Healthcare System," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 7(1), pages 109-121.

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