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Medical tourism development in Hong Kong: An assessment of the barriers


  • Heung, Vincent C.S.
  • Kucukusta, Deniz
  • Song, Haiyan


The aim of this study is to determine the factors influencing the development of medical tourism in Hong Kong. A qualitative research method was adopted to collect data from representatives of private and public hospitals, government bodies, and medical institutions. The results reveal that policies and regulations, government support, costs, capacity problems, and the healthcare needs of the local community are the main barriers to the development of such tourism. Several strategies for lifting these barriers are suggested, such as new promotional activity policies, government action to encourage investment in the medical tourism market, and cooperative efforts by the hospitality sector and medical institutions to develop medical tourism products.

Suggested Citation

  • Heung, Vincent C.S. & Kucukusta, Deniz & Song, Haiyan, 2011. "Medical tourism development in Hong Kong: An assessment of the barriers," Tourism Management, Elsevier, vol. 32(5), pages 995-1005.
  • Handle: RePEc:eee:touman:v:32:y:2011:i:5:p:995-1005
    DOI: 10.1016/j.tourman.2010.08.012

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    References listed on IDEAS

    1. Milica Z. Bookman & Karla R. Bookman, 2007. "Medical Tourism in Developing Countries," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-60565-7, March.
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    4. Panchapakesan, P., 2013. "Antecedents of customer loyalty in medical tourism," Working Papers Series 2 13-03, ISCTE-IUL, Business Research Unit (BRU-IUL).
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    23. Olkiewicz, Marcin, 2016. "The Impact Of Medical Tourism On The Quality Of Organizational And Functional Changes In The Polish Healthcare System," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 7(1), pages 109-121.

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