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The Influence of Emotional Intelligence and Cultural Adaptability on Cross-Cultural Adjustment and Performance with the Mediating Effect of Cross-Cultural Competence: A Study of Expatriates in Taiwan

Author

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  • Ying Kai Liao

    (Program of International Business, Nanhua University, Chiayi County 62249, Taiwan)

  • Wann-Yih Wu

    (Program of International Business, Nanhua University, Chiayi County 62249, Taiwan)

  • Tuan Cong Dao

    (Department of Business Administration, Nanhua University, Chiayi County 62249, Taiwan
    Department of Organization and Personnel, Vietnam National University, Hanoi 10000, Vietnam)

  • Thi-Minh Ngoc Luu

    (School of Business Administration, University of Economics and Business, Vietnam National University, Hanoi 10000, Vietnam)

Abstract

This study examines the influence of antecedents on cross-cultural competence and cross-cultural adjustment as well as the mediating role of cross-cultural competence for the influence of cultural adaptability on cross-cultural adjustment and expatriate performance. The partial least squares structural equation modeling technique was adopted to analyze the data from a survey of 240 expatriates working in Taiwan. The results confirm the positive effect of emotional intelligence and cultural adaptability on cross-cultural competence and of emotional intelligence and cross-cultural competence on cross-cultural adjustment. Moreover, the findings reveal a highly valuable milestone insight into the role of cross-cultural competence regarding their competency to foster the indirect influence of cultural adaptability on cross-cultural adjustment and expatriate performance in culturally diverse settings. Given that previous research has rarely identified the mediating role of cross-cultural competence in improving cross-cultural adjustment and expatriate performance, these findings could be highly beneficial for academics to conduct further validation and professional human resource managers in recruiting and managing expatriates.

Suggested Citation

  • Ying Kai Liao & Wann-Yih Wu & Tuan Cong Dao & Thi-Minh Ngoc Luu, 2021. "The Influence of Emotional Intelligence and Cultural Adaptability on Cross-Cultural Adjustment and Performance with the Mediating Effect of Cross-Cultural Competence: A Study of Expatriates in Taiwan," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
  • Handle: RePEc:gam:jsusta:v:13:y:2021:i:6:p:3374-:d:519854
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    References listed on IDEAS

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    3. Wen-Long Zhuang & Chun-Han Lee & Hsin-Mei Lin & Yen-Feng Nien, 2022. "Moderating Effect of Paternalistic Leadership on the Relationship between Thriving at Work and Expatriate Performance," Sustainability, MDPI, vol. 14(13), pages 1-20, July.
    4. Lo, Fang-Yi & Nguyen, Thi Hong Anh, 2023. "Cross-cultural adjustment and training on international expatriates' performance," Technological Forecasting and Social Change, Elsevier, vol. 188(C).

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