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A Participatory Approach to Identify Key Areas for Sustainable Work Environment and Health in Employees with Flexible Work Arrangements

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Listed:
  • Sofie Bjärntoft

    (Department of Occupational Health Sciences and Psychology, University of Gävle, 80176 Gävle, Sweden)

  • David M. Hallman

    (Department of Occupational Health Sciences and Psychology, University of Gävle, 80176 Gävle, Sweden)

  • Camilla Zetterberg

    (Department of Occupational Health Sciences and Psychology, University of Gävle, 80176 Gävle, Sweden)

  • Johan Larsson

    (Department of Occupational Health Sciences and Psychology, University of Gävle, 80176 Gävle, Sweden
    Human Work Science, Luleå University of Technology, 97187 Luleå, Sweden
    Department of Occupational Health and Safety, LKAB, 98381 Gällivare, Sweden)

  • Johanna Edvinsson

    (Department of Occupational Health Sciences and Psychology, University of Gävle, 80176 Gävle, Sweden)

  • Helena Jahncke

    (Department of Occupational Health Sciences and Psychology, University of Gävle, 80176 Gävle, Sweden)

Abstract

Flexible work arrangements are common worldwide, but knowledge on how to achieve a sustainable work environment is sparse. The aim of this study was to use a participatory approach to identify concrete suggestions and key areas for improvement that were considered relevant, effective, and feasible for promoting good work environment and health at organizational, work group and individual level (O-G-I), among office employees with flexible work arrangements. Eight focus group interviews (including 45 employees) were conducted in a large Swedish government agency in 2017. By using a Tree diagram approach, employees made a total of 279 suggestions for improvements, which were sorted into O-G-I levels and mapped into 18 key areas. We found that 13 key areas addressed organizational level (e.g., improving leadership, policy, job demands, and work efficiency), two key areas addressed group level (create common rules of availability and activity-based working), and three key areas addressed individual level (e.g., individuals’ responsibility to clearly communicate their availability). The participatory process was effective in obtaining concrete suggestions and key areas in need of improvement, which may provide an action plan that can guide organizations in developing interventions to promote good work environment and health in flexible work.

Suggested Citation

  • Sofie Bjärntoft & David M. Hallman & Camilla Zetterberg & Johan Larsson & Johanna Edvinsson & Helena Jahncke, 2021. "A Participatory Approach to Identify Key Areas for Sustainable Work Environment and Health in Employees with Flexible Work Arrangements," Sustainability, MDPI, vol. 13(24), pages 1-14, December.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:24:p:13593-:d:698307
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    References listed on IDEAS

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    2. Marta Fana & Santo Milasi & Joanna Napierala & Enrique Fernandez-Macias & Ignacio Gonzalez Vazquez, 2020. "Telework, work organisation and job quality during the COVID-19 crisis: a qualitative study," JRC Working Papers on Labour, Education and Technology 2020-11, Joint Research Centre.
    3. Anya Johnson & Shanta Dey & Helena Nguyen & Markus Groth & Sadhbh Joyce & Leona Tan & Nicholas Glozier & Samuel B Harvey, 2020. "A review and agenda for examining how technology-driven changes at work will impact workplace mental health and employee well-being," Australian Journal of Management, Australian School of Business, vol. 45(3), pages 402-424, August.
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    Cited by:

    1. Eugenia Țigan & Radu Lucian Blaga & Florin-Lucian Isac & Monica Lungu & Ioana Anda Milin & Florin Tripa & Simona Gavrilaș, 2022. "Analysis of Sustainable Communication Patterns during the Telework Period in Western Romanian Corporations," IJERPH, MDPI, vol. 19(16), pages 1-19, August.
    2. Liyuan Wang & Tianyi Xie, 2023. "Double-Edged Sword Effect of Flexible Work Arrangements on Employee Innovation Performance: From the Demands–Resources–Individual Effects Perspective," Sustainability, MDPI, vol. 15(13), pages 1-27, June.
    3. Johanna Edvinsson & Svend Erik Mathiassen & Sofie Bjärntoft & Helena Jahncke & Terry Hartig & David M. Hallman, 2022. "A Work Time Control Tradeoff in Flexible Work: Competitive Pathways to Need for Recovery," IJERPH, MDPI, vol. 20(1), pages 1-15, December.

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