IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v13y2021i21p11705-d662816.html
   My bibliography  Save this article

Feedback Loops and Facilitation: Catalyzing Transformational Multi-Stakeholder Refugee Response Partnerships

Author

Listed:
  • Jaime Moreno-Serna

    (Centro de Innovación en Tecnología para el Desarrollo Humano, Universidad Politécnica de Madrid (itdUPM), 28040 Madrid, Spain)

  • Teresa Sánchez-Chaparro

    (Centro de Innovación en Tecnología para el Desarrollo Humano, Universidad Politécnica de Madrid (itdUPM), 28040 Madrid, Spain
    Department of Organizational Engineering, Business Administration and Statistics, Escuela Técnica Superior de Ingenieros Industriales, Universidad Politécnica de Madrid, 28006 Madrid, Spain)

  • Leda Stott

    (Centro de Innovación en Tecnología para el Desarrollo Humano, Universidad Politécnica de Madrid (itdUPM), 28040 Madrid, Spain)

  • Javier Mazorra

    (Centro de Innovación en Tecnología para el Desarrollo Humano, Universidad Politécnica de Madrid (itdUPM), 28040 Madrid, Spain)

  • Ruth Carrasco-Gallego

    (Centro de Innovación en Tecnología para el Desarrollo Humano, Universidad Politécnica de Madrid (itdUPM), 28040 Madrid, Spain
    Department of Organizational Engineering, Business Administration and Statistics, Escuela Técnica Superior de Ingenieros Industriales, Universidad Politécnica de Madrid, 28006 Madrid, Spain)

  • Carlos Mataix

    (Centro de Innovación en Tecnología para el Desarrollo Humano, Universidad Politécnica de Madrid (itdUPM), 28040 Madrid, Spain
    Department of Organizational Engineering, Business Administration and Statistics, Escuela Técnica Superior de Ingenieros Industriales, Universidad Politécnica de Madrid, 28006 Madrid, Spain)

Abstract

Global policies such as the recent ‘Comprehensive Refugee Response Framework’ call for a profound transformation in refugee response. To this end, collaboration with non-traditional humanitarian actors, particularly the private sector has been advocated. The application of new multi-stakeholder partnerships that transcend traditional dyadic relationships have been commended by practitioners for their ability to create stable services and markets in refugee camps. However, the adaptation of multi-stakeholder partnership models to the novelties of refugee response and the dynamics among partners in these complex arrangements requires more attention. This paper explores how the creation and development of multi-stakeholder partnerships can maximize the transformational potential of collaboration for refugee response, ensure the stakeholder diversity needed to provide basic services on a stable basis, and provide a facilitation function that supports the partnership. Using an action-case methodology, the focus of the article is on the Alianza Shire, Spain’s first multi-stakeholder partnership for humanitarian action, which was established to provide energy to refugee camps and host communities in refugee camps in northern Ethiopia. Our findings suggest that (i) the active participation of aid agencies in the co-creation process of a multi-stakeholder partnership may increase the transformational potential of refugee response, (ii) feedback loops and the consolidation of internal learning are essential practices for the effective management of complex multi-stakeholder partnerships, and (iii) the facilitator plays a critical and underexplored role in refugee response collaborative arrangements. In addition, sustainability-oriented university centers may possess a particular capacity for nurturing the transformational potential of multi-stakeholder refugee response partnerships by generating ‘safe spaces’ that foster trust-building, providing a cross-sector ‘translation’ service, and affording the legitimacy and expert knowledge required to conduct learning processes. We believe that the theoretical and practical implications of our research may contribute to the effective fulfilment of the Sustainable Development Goals, specially, SDG7 (Affordable and Clean Energy) and SDG17 (Partnership for the Goals).

Suggested Citation

  • Jaime Moreno-Serna & Teresa Sánchez-Chaparro & Leda Stott & Javier Mazorra & Ruth Carrasco-Gallego & Carlos Mataix, 2021. "Feedback Loops and Facilitation: Catalyzing Transformational Multi-Stakeholder Refugee Response Partnerships," Sustainability, MDPI, vol. 13(21), pages 1-21, October.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:21:p:11705-:d:662816
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/13/21/11705/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/13/21/11705/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. William Easterly, 2002. "The cartel of good intentions: The problem of bureaucracy in foreign aid," Journal of Economic Policy Reform, Taylor & Francis Journals, vol. 5(4), pages 223-250.
    2. Suzanna Huber & Eva Mach, 2019. "Policies for increased sustainable energy access in displacement settings," Nature Energy, Nature, vol. 4(12), pages 1000-1002, December.
    3. Brinkerhoff, Jennifer M., 2002. "Assessing and improving partnership relationships and outcomes: a proposed framework," Evaluation and Program Planning, Elsevier, vol. 25(3), pages 215-231, August.
    4. Leda Stott & David F. Murphy, 2020. "An Inclusive Approach to Partnerships for the SDGs: Using a Relationship Lens to Explore the Potential for Transformational Collaboration," Sustainability, MDPI, vol. 12(19), pages 1-23, September.
    5. Balcik, Burcu & Beamon, Benita M. & Krejci, Caroline C. & Muramatsu, Kyle M. & Ramirez, Magaly, 2010. "Coordination in humanitarian relief chains: Practices, challenges and opportunities," International Journal of Production Economics, Elsevier, vol. 126(1), pages 22-34, July.
    6. L N Van Wassenhove, 2006. "Humanitarian aid logistics: supply chain management in high gear," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(5), pages 475-489, May.
    7. F. Maon & A. Lindgreen & J. Vanhamme, 2009. "Developing supply chains in disaster relief operations through cross-sector socially oriented collaborations : a theoretical model," Post-Print hal-00575871, HAL.
    8. Marlene Le Ber & Oana Branzei, 2010. "Value Frame Fusion in Cross Sector Interactions," Journal of Business Ethics, Springer, vol. 94(1), pages 163-195, July.
    9. Yanguas, Pablo & Hulme, David, 2015. "Barriers to Political Analysis in Aid Bureaucracies: From Principle to Practice in DFID and the World Bank," World Development, Elsevier, vol. 74(C), pages 209-219.
    10. Pascucci, Elisa, 2021. "More logistics, less aid: Humanitarian-business partnerships and sustainability in the refugee camp," World Development, Elsevier, vol. 142(C).
    11. Sabari R. Prasanna & Ira Haavisto, 2018. "Collaboration in humanitarian supply chains: an organisational culture framework," International Journal of Production Research, Taylor & Francis Journals, vol. 56(17), pages 5611-5625, September.
    12. Anoushka Boodhna & Corrie Sissons & Jessica Fullwood-Thomas, 2019. "A systems thinking approach for energy markets in fragile places," Nature Energy, Nature, vol. 4(12), pages 997-999, December.
    13. Jeffrey D. Sachs & Guido Schmidt-Traub & Mariana Mazzucato & Dirk Messner & Nebojsa Nakicenovic & Johan Rockström, 2019. "Six Transformations to achieve the Sustainable Development Goals," Nature Sustainability, Nature, vol. 2(9), pages 805-814, September.
    14. David Horan, 2019. "A New Approach to Partnerships for SDG Transformations," Sustainability, MDPI, vol. 11(18), pages 1-22, September.
    15. Maria Seitanidi & Andrew Crane, 2009. "Implementing CSR Through Partnerships: Understanding the Selection, Design and Institutionalisation of Nonprofit-Business Partnerships," Journal of Business Ethics, Springer, vol. 85(2), pages 413-429, April.
    16. Thomas, P.J.M. & Sandwell, P. & Williamson, S.J. & Harper, P.W., 2021. "A PESTLE analysis of solar home systems in refugee camps in Rwanda," Renewable and Sustainable Energy Reviews, Elsevier, vol. 143(C).
    17. Barbara C Crosby & John M Bryson, 2005. "A leadership framework for cross-sector collaboration," Public Management Review, Taylor & Francis Journals, vol. 7(2), pages 177-201, June.
    18. Dominik Rueede & Karin Kreutzer, 2015. "Legitimation Work Within a Cross-Sector Social Partnership," Journal of Business Ethics, Springer, vol. 128(1), pages 39-58, April.
    19. Sami Mahroum & Yasser Al-Saleh, 2013. "Demand-led related diversification: An innovation policy approach to economic diversification and development," Science and Public Policy, Oxford University Press, vol. 40(3), pages 406-418, February.
    20. Sarah Rosenberg-Jansen & Tracy Tunge & Timothy Kayumba, 2019. "Inclusive energy solutions in refugee camps," Nature Energy, Nature, vol. 4(12), pages 990-992, December.
    21. Mohammed Al-Husban & Carl Adams, 2016. "Sustainable Refugee Migration: A Rethink towards a Positive Capability Approach," Sustainability, MDPI, vol. 8(5), pages 1-10, May.
    22. Louis Potter & Dikolela Kalubi & Klaus Schönenberger, 2021. "Opinion: Academic-humanitarian technology partnerships: an unhappy marriage?," Proceedings of the National Academy of Sciences, Proceedings of the National Academy of Sciences, vol. 118(11), pages 2102713118-, March.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jaime Moreno-Serna & Teresa Sánchez-Chaparro & Javier Mazorra & Ander Arzamendi & Leda Stott & Carlos Mataix, 2020. "Transformational Collaboration for the SDGs: The Alianza Shire’s Work to Provide Energy Access in Refugee Camps and Host Communities," Sustainability, MDPI, vol. 12(2), pages 1-28, January.
    2. Iana Shaheen & Arash Azadegan, 2020. "Friends or Colleagues? Communal and Exchange Relationships During stages of Humanitarian Relief," Production and Operations Management, Production and Operations Management Society, vol. 29(12), pages 2828-2850, December.
    3. Ray, Manojit & Chakraborty, Basab, 2022. "Impact of demand flexibility and tiered resilience on solar photovoltaic adoption in humanitarian settlements," Renewable Energy, Elsevier, vol. 193(C), pages 895-912.
    4. Christian Wankmüller & Gerald Reiner, 2021. "Identifying Challenges and Improvement Approaches for More Efficient Procurement Coordination in Relief Supply Chains," Sustainability, MDPI, vol. 13(4), pages 1-23, February.
    5. Duccio Baldi & Magda Moner-Girona & Elena Fumagalli & Fernando Fahl, 2022. "Planning sustainable electricity solutions for refugee settlements in sub-Saharan Africa," Nature Energy, Nature, vol. 7(4), pages 369-379, April.
    6. Christiana Weber & Helen Haugh & Markus Göbel & Hannes Leonardy, 2022. "Pathways to Lasting Cross-Sector Social Collaboration: A Configurational Study," Journal of Business Ethics, Springer, vol. 177(3), pages 613-639, May.
    7. Abhishek Behl & Pankaj Dutta, 2019. "Humanitarian supply chain management: a thematic literature review and future directions of research," Annals of Operations Research, Springer, vol. 283(1), pages 1001-1044, December.
    8. Thomas, P.J.M. & Sandwell, P. & Williamson, S.J. & Harper, P.W., 2021. "A PESTLE analysis of solar home systems in refugee camps in Rwanda," Renewable and Sustainable Energy Reviews, Elsevier, vol. 143(C).
    9. Leda Stott & David F. Murphy, 2020. "An Inclusive Approach to Partnerships for the SDGs: Using a Relationship Lens to Explore the Potential for Transformational Collaboration," Sustainability, MDPI, vol. 12(19), pages 1-23, September.
    10. Hazem S Kassem & Salim Bagadeem & Bader Alhafi Alotaibi & Mohammed Aljuaid, 2021. "Are partnerships in nonprofit organizations being governed for sustainability? A partnering life cycle assessment," PLOS ONE, Public Library of Science, vol. 16(3), pages 1-25, March.
    11. Muhammad Umar & Mark Wilson, 2021. "Supply Chain Resilience: Unleashing the Power of Collaboration in Disaster Management," Sustainability, MDPI, vol. 13(19), pages 1-20, September.
    12. Sara Rye & Emel Aktas, 2022. "A Multi-Attribute Decision Support System for Allocation of Humanitarian Cluster Resources Based on Decision Makers’ Perspective," Sustainability, MDPI, vol. 14(20), pages 1-28, October.
    13. Jaime Moreno-Serna & Wendy M. Purcell & Teresa Sánchez-Chaparro & Miguel Soberón & Julio Lumbreras & Carlos Mataix, 2020. "Catalyzing Transformational Partnerships for the SDGs: Effectiveness and Impact of the Multi-Stakeholder Initiative El día después," Sustainability, MDPI, vol. 12(17), pages 1-18, September.
    14. Anne M. Quarshie & Rudolf Leuschner, 2020. "Interorganizational Interaction in Disaster Response Networks: A Government Perspective," Journal of Supply Chain Management, Institute for Supply Management, vol. 56(3), pages 3-25, July.
    15. Hazem S. Kassem & Mohammed Aljuaid & Bader Alhafi Alotaibi & Rabab Ghozy, 2020. "Mapping and Analysis of Sustainability-Oriented Partnerships in Non-Profit Organizations: The Case of Saudi Arabia," Sustainability, MDPI, vol. 12(17), pages 1-25, September.
    16. Mahmud Akhter Shareef & Yogesh K. Dwivedi & Rafeed Mahmud & Angela Wright & Mohammad Mahboob Rahman & Hatice Kizgin & Nripendra P. Rana, 2019. "Disaster management in Bangladesh: developing an effective emergency supply chain network," Annals of Operations Research, Springer, vol. 283(1), pages 1463-1487, December.
    17. Alessandra Cozzolino, 2021. "Platforms Enhancing the Engagement of the Private Sector in Humanitarian Relief Operations," Sustainability, MDPI, vol. 13(6), pages 1-18, March.
    18. Pravin Kumar & Rajesh Kr Singh, 2022. "Application of Industry 4.0 technologies for effective coordination in humanitarian supply chains: a strategic approach," Annals of Operations Research, Springer, vol. 319(1), pages 379-411, December.
    19. Rodolfo Modrigais Strauss Nunes & Susana Carla Farias Pereira, 2022. "Intellectual structure and trends in the humanitarian operations field," Annals of Operations Research, Springer, vol. 319(1), pages 1099-1157, December.
    20. Rameshwar Dubey & Nezih Altay & Constantin Blome, 2019. "Swift trust and commitment: The missing links for humanitarian supply chain coordination?," Annals of Operations Research, Springer, vol. 283(1), pages 159-177, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:13:y:2021:i:21:p:11705-:d:662816. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.