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Collaboration in humanitarian supply chains: an organisational culture framework

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  • Sabari R. Prasanna
  • Ira Haavisto

Abstract

The purpose of this study was to determine the impact that institutional logics and, more specifically, organisational culture can have on humanitarian supply chain (HSC) collaboration. A framework was developed that explicates buyer–supplier collaboration in a humanitarian setting. Twenty-nine semi-structured interviews were conducted with buyers and suppliers. The data indicated that in a HSC, collaborative outcomes, such as new product development, inventory management, and product/service delivery, are influenced by the buyers’ and suppliers’ organisational cultures. Based on suppliers’ characteristics, they can be classified as humanitarian suppliers, commercial suppliers, and humanitarian and commercial suppliers. These groups have distinct organisational cultures. An unexpected finding is that suppliers that serve commercial buyers primarily claim to have encountered no issues in supply chain collaboration with humanitarian buyers, although they have different types of organisational cultures. The factors that lead to successful collaboration are identified as trust, commitment, information sharing and mutual respect. Simultaneously, dominant institutional logics are observed in the dyadic relationship.

Suggested Citation

  • Sabari R. Prasanna & Ira Haavisto, 2018. "Collaboration in humanitarian supply chains: an organisational culture framework," International Journal of Production Research, Taylor & Francis Journals, vol. 56(17), pages 5611-5625, September.
    • Handle: RePEc:taf:tprsxx:v:56:y:2018:i:17:p:5611-5625
    DOI: 10.1080/00207543.2018.1475762
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    Citations

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    Cited by:

    1. Shivam Gupta & Sachin Modgil & Piera Centobelli & Roberto Cerchione & Serena Strazzullo, 2022. "Additive Manufacturing and Green Information Systems as Technological Capabilities for Firm Performance," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 515-534, December.
    2. Dubey, Rameshwar & Bryde, David J. & Dwivedi, Yogesh K. & Graham, Gary & Foropon, Cyril, 2022. "Impact of artificial intelligence-driven big data analytics culture on agility and resilience in humanitarian supply chain: A practice-based view," International Journal of Production Economics, Elsevier, vol. 250(C).
    3. Josip Marić & Carlos Galera-Zarco & Marco Opazo-Basáez, 2022. "The emergent role of digital technologies in the context of humanitarian supply chains: a systematic literature review," Annals of Operations Research, Springer, vol. 319(1), pages 1003-1044, December.
    4. Jun He & Kun Liang & Peng Wu, 2022. "Stability Governance of E-commerce Supply Chain: Social Capital and Governance Mechanism Design Perspective," Sustainability, MDPI, vol. 14(20), pages 1-17, October.
    5. Rameshwar Dubey & David J. Bryde & Cyril Foropon & Gary Graham & Mihalis Giannakis & Deepa Bhatt Mishra, 2022. "Agility in humanitarian supply chain: an organizational information processing perspective and relational view," Annals of Operations Research, Springer, vol. 319(1), pages 559-579, December.
    6. Jaime Moreno-Serna & Teresa Sánchez-Chaparro & Leda Stott & Javier Mazorra & Ruth Carrasco-Gallego & Carlos Mataix, 2021. "Feedback Loops and Facilitation: Catalyzing Transformational Multi-Stakeholder Refugee Response Partnerships," Sustainability, MDPI, vol. 13(21), pages 1-21, October.
    7. Dubey, Rameshwar & Gunasekaran, Angappa & Childe, Stephen J. & Roubaud, David & Fosso Wamba, Samuel & Giannakis, Mihalis & Foropon, Cyril, 2019. "Big data analytics and organizational culture as complements to swift trust and collaborative performance in the humanitarian supply chain," International Journal of Production Economics, Elsevier, vol. 210(C), pages 120-136.
    8. Iana Shaheen & Arash Azadegan, 2020. "Friends or Colleagues? Communal and Exchange Relationships During stages of Humanitarian Relief," Production and Operations Management, Production and Operations Management Society, vol. 29(12), pages 2828-2850, December.
    9. Sabari R. Prasanna, 2022. "The role of supplier innovativeness in the humanitarian context," Annals of Operations Research, Springer, vol. 319(1), pages 1359-1377, December.

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