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From Stakeholder Communication to Engagement for the Sustainable Development Goals (SDGs): A Case Study of LG Electronics

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  • Hannah Jun

    (Graduate School of International Studies, Ewha Womans University, Seoul 03760, Korea)

  • Minseok Kim

    (Sustainability Lab Inc., Seoul 06611, Korea)

Abstract

While multi-stakeholder engagement is critical to achieving the Sustainable Development Goals (SDGs), there is less understanding in the literature about how the private sector can enhance such engagement at an institutional level. In this study, we examine the case of LG Electronics (LGE), one of South Korea’s most sustainable firms. This case study highlights the key strategies that LGE employed in engaging stakeholders for the SDGs, with a focus on stakeholder scope and engagement over three phases: (1) stakeholder communication; (2) stakeholder involvement; and (3) stakeholder engagement. In addition, this paper emphasizes governance mechanisms that facilitated more effective stakeholder engagement, including the company’s Corporate Sustainability Management (CSM) strategies, CSR Committee and Sustainability Management Council. These findings also highlight the usefulness of the common language provided by the SDGs in stakeholder engagement and provide practical implications for the private sector in contributing to the shared global agenda.

Suggested Citation

  • Hannah Jun & Minseok Kim, 2021. "From Stakeholder Communication to Engagement for the Sustainable Development Goals (SDGs): A Case Study of LG Electronics," Sustainability, MDPI, vol. 13(15), pages 1-19, August.
    • Handle: RePEc:gam:jsusta:v:13:y:2021:i:15:p:8624-:d:607125
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    References listed on IDEAS

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    Cited by:

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    2. Beatriz Aibar-Guzmán & Cristina Aibar-Guzmán, 2023. "Editorial for the Special Issue “Business Strategies Concerning the Sustainable Development Goals and the SDG Compass”," Sustainability, MDPI, vol. 15(3), pages 1-5, January.
    3. Akrum Helfaya & Phuong Bui, 2022. "Exploring the Status Quo of Adopting the 17 UN SDGs in a Developing Country—Evidence from Vietnam," Sustainability, MDPI, vol. 14(22), pages 1-29, November.
    4. Isabel‐María García‐Sánchez & Víctor Amor‐Esteban & Cristina Aibar‐Guzmán & Beatriz Aibar‐Guzmán, 2023. "Translating the 2030 Agenda into reality through stakeholder engagement," Sustainable Development, John Wiley & Sons, Ltd., vol. 31(2), pages 941-958, April.
    5. Belén López, 2022. "How Higher Education Promotes the Integration of Sustainable Development Goals—An Experience in the Postgraduate Curricula," Sustainability, MDPI, vol. 14(4), pages 1-13, February.
    6. María Garrido-Ruso & Beatriz Aibar-Guzmán & Albertina Paula Monteiro, 2022. "Businesses’ Role in the Fulfillment of the 2030 Agenda: A Bibliometric Analysis," Sustainability, MDPI, vol. 14(14), pages 1-35, July.

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