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Accessibility and Inclusive Tourism Development: Current State and Future Agenda

Author

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  • Brielle Gillovic

    (School of Hospitality and Tourism, Auckland University of Technology, Auckland 1010, New Zealand)

  • Alison McIntosh

    (School of Hospitality and Tourism, Auckland University of Technology, Auckland 1010, New Zealand)

Abstract

Accessibility constitutes one important consideration in the field of scholarship relating to inclusive tourism development because it is fundamentally about the inclusion of people with disabilities in tourism and in society. This conceptual paper maps how accessible tourism is currently positioned against an established framework of inclusive tourism development and gives examples of relevant accessible tourism studies to recommend a future agenda for more inclusive outcomes that move towards sustainability. The seven elements of Scheyvens and Biddulph’s (2018) conceptual framework for inclusive tourism development form an appropriate and useful tool upon which to examine the current state of accessible tourism. The application of this framework reveals that we still have some way to go. We conclude this paper with a future agenda that posits attention to all seven elements of the inclusive tourism framework for accessible tourism, notably, to increase the involvement of people with disabilities as tourism producers and consumers; increase their self-representation and participation in decision-making; transform power relations; reimagine tourism places and people; and break down social barriers. We especially urge researchers to examine the dominant ableist discourse, to consider how our inquiry can be more participatory and inclusive, and to seek to bridge inquiry, industry and community.

Suggested Citation

  • Brielle Gillovic & Alison McIntosh, 2020. "Accessibility and Inclusive Tourism Development: Current State and Future Agenda," Sustainability, MDPI, vol. 12(22), pages 1-15, November.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:22:p:9722-:d:448837
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    References listed on IDEAS

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    Cited by:

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    4. Damir Popović & Iva Slivar & Marli Gonan Božac, 2022. "Accessible Tourism and Formal Planning: Current State of Istria County in Croatia," Administrative Sciences, MDPI, vol. 12(4), pages 1-20, November.
    5. Ezgi Özcan & Zehra Güçhan Topcu & Hüseyin Arasli, 2021. "Determinants of Travel Participation and Experiences of Wheelchair Users Traveling to the Bodrum Region: A Qualitative Study," IJERPH, MDPI, vol. 18(5), pages 1-27, February.
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    7. Dimitris Kourkouridis & Asimenia Salepaki, 2023. "Cooperative Tourism Marketing in Accessible Tourism Development: The Case of the Cross-Border Area of Greece–Republic of Northern Macedonia," Sustainability, MDPI, vol. 15(19), pages 1-14, September.
    8. Domínguez, Félix Hernández & Flores, Yoan Hernández & González, Maité Rodríguez, 2021. "Hacia un turismo inclusivo en los hoteles comercializados por Ecotur en La Habana y Varadero," Revista Tendencias, Universidad de Narino, vol. 22(2), pages 76-106, July.
    9. Avijit Ghosh & Rahul Mandal & Premangshu Chakrabarty, 2023. "Inclusive Tourism Adopted to Geosites: A Study in the Ajodhya Hills of West Bengal in India," Tourism and Hospitality, MDPI, vol. 4(2), pages 1-15, May.
    10. Dorotea Ottaviani & Merve Demiröz & Hanna Szemző & Claudia De Luca, 2023. "Adapting Methods and Tools for Participatory Heritage-Based Tourism Planning to Embrace the Four Pillars of Sustainability," Sustainability, MDPI, vol. 15(6), pages 1-26, March.
    11. Aleksandra Łapko, 2023. "Age Simulation Suits in Education and Training of Staff for the Nautical Tourism Sector," Sustainability, MDPI, vol. 15(4), pages 1-17, February.
    12. Yolanda María De La Fuente-Robles & María Dolores Muñoz-de-Dios & Ana Belén Mudarra-Fernández & Adrián Jesús Ricoy-Cano, 2020. "Understanding Stakeholder Attitudes, Needs and Trends in Accessible Tourism: A Systematic Review of Qualitative Studies," Sustainability, MDPI, vol. 12(24), pages 1-23, December.
    13. Cheryl Cockburn-Wootten & Alison McIntosh, 2020. "Improving the Accessibility of the Tourism Industry in New Zealand," Sustainability, MDPI, vol. 12(24), pages 1-17, December.
    14. Federica Cena & Noemi Mauro & Amon Rapp, 2023. "How do sensory features of places impact on spatial exploration of people with autism? A user study," Information Technology & Tourism, Springer, vol. 25(1), pages 105-132, March.

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