IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v12y2020i17p6917-d403943.html
   My bibliography  Save this article

Factors Affecting Knowledge Sharing in Virtual Teams

Author

Listed:
  • Vida Davidavičienė

    (Department of Business Technologies and Entrepreneurship, Business Management Faculty, Vilnius Gediminas Technical University, Saulėtekio al. 11, 10223 Vilnius, Lithuania)

  • Khaled Al Majzoub

    (Department of Business Technologies and Entrepreneurship, Business Management Faculty, Vilnius Gediminas Technical University, Saulėtekio al. 11, 10223 Vilnius, Lithuania)

  • Ieva Meidute-Kavaliauskiene

    (Department of Business Technologies and Entrepreneurship, Business Management Faculty, Vilnius Gediminas Technical University, Saulėtekio al. 11, 10223 Vilnius, Lithuania)

Abstract

The development and use of information and communications technology (ICT) are growing at a rapid speed across the world. ICT has been the cause for new types of work arrangements, such as virtual organizations, virtual teams, teleworking, etc. Virtual teams provide organizations with competitive advantage by enabling them to hire talented people across the world and eliminating the need for physical availability in the office. However, one major issue hindering the productivity of the virtual team is knowledge sharing. The lack of proper knowledge sharing between team members may cause organizations to fail with regards to the implementation of successful strategies. The research into understanding knowledge sharing in virtual teams (VT) in the Middle East is lacking. While such studies have been done in the United States and Europe, the Middle East has been overlooked. In this study, the authors assume that there are some specific behavioral aspects of VT in the Middle East that create the need for specific scientific solutions. Accordingly, this study was conducted in the Middle East in order to gain scientific knowledge on the region’s specificity. The objective of this article is to create a model for the evaluation of the effect on knowledge sharing in virtual teams in the Middle East. For analysis, the selection of companies includes United Arab Emirates (UAE)-based companies in the IT industry whose businesses engage in VT. The results show that the following factors have a direct effect on knowledge sharing in VT: Culture, motivation, conflict, ICT, trust, and leadership. Conversely, the results do not demonstrate that language has any impact on knowledge sharing. The methodology used is as follows: Literature review, survey methods, and structural equation modeling.

Suggested Citation

  • Vida Davidavičienė & Khaled Al Majzoub & Ieva Meidute-Kavaliauskiene, 2020. "Factors Affecting Knowledge Sharing in Virtual Teams," Sustainability, MDPI, vol. 12(17), pages 1-16, August.
  • Handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6917-:d:403943
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/12/17/6917/pdf
    Download Restriction: no

    File URL: https://www.mdpi.com/2071-1050/12/17/6917/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ambos, Tina C. & Ambos, Björn & Eich, Katharina J. & Puck, Jonas, 2016. "Imbalance and Isolation: How Team Configurations Affect Global Knowledge Sharing," Journal of International Management, Elsevier, vol. 22(4), pages 316-332.
    2. Lionel P. Robert & Sangseok You, 2018. "Are you satisfied yet? Shared leadership, individual trust, autonomy, and satisfaction in virtual teams," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 69(4), pages 503-513, April.
    3. Eisenberg, Julia & Mattarelli, Elisa, 2017. "Building Bridges in Global Virtual Teams: The Role of Multicultural Brokers in Overcoming the Negative Effects of Identity Threats on Knowledge Sharing Across Subgroups," Journal of International Management, Elsevier, vol. 23(4), pages 399-411.
    4. Klitmøller, Anders & Lauring, Jakob, 2013. "When global virtual teams share knowledge: Media richness, cultural difference and language commonality," Journal of World Business, Elsevier, vol. 48(3), pages 398-406.
    5. Shuli Gao & Yanli Guo & Jianbin Chen & Lin Li, 2016. "Factors affecting the performance of knowledge collaboration in virtual team based on capital appreciation," Information Technology and Management, Springer, vol. 17(2), pages 119-131, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Hao-Fan Chumg & Jia-Wen Shin & Hsiu-Yen Chiang & Man-ting Ho, 2022. "What Drives Working Habits for Sharing Knowledge in Virtual Teams? An Organizational Embeddedness Perspective," SAGE Open, , vol. 12(1), pages 21582440221, March.
    2. da Silva, Filipa Pires & Mosquera, Pilar & Soares, Maria Eduarda, 2022. "Factors influencing knowledge sharing among IT geographically dispersed teams," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    3. Kathryn Cormican & Chen Meng & Suzana Sampaio & Qiong Wu, 2021. "Towards Sustainable Knowledge Sharing Practices: An Analysis of Organizational Level Enablers," Sustainability, MDPI, vol. 13(23), pages 1-18, November.
    4. Davaei, Mahboobeh & Gunkel, Marjaana & Veglio, Valerio & Taras, Vas, 2022. "The influence of cultural intelligence and emotional intelligence on conflict occurrence and performance in global virtual teams," Journal of International Management, Elsevier, vol. 28(4).
    5. Iulia Dumitrașcu-Băldău & Dănuț-Dumitru Dumitrașcu & Gabriela Dobrotă, 2021. "Predictive Model for the Factors Influencing International Project Success: A Data Mining Approach," Sustainability, MDPI, vol. 13(7), pages 1-18, March.
    6. Janusz Rymaniak & Katarzyna Lis & Vida Davidavičienė & Manuela Pérez-Pérez & Ángel Martínez-Sánchez, 2021. "From Stationary to Remote: Employee Risks at Pandemic Migration of Workplaces," Sustainability, MDPI, vol. 13(13), pages 1-25, June.
    7. Baltasar González-Anta & Virginia Orengo & Ana Zornoza & Vicente Peñarroja & Nuria Gamero, 2021. "Sustainable Virtual Teams: Promoting Well-Being through Affect Management Training and Openness to Experience Configurations," Sustainability, MDPI, vol. 13(6), pages 1-22, March.
    8. Anna Kacprzak & Marzena Kacprzak & Slawomir Jarka & Izabela Wielewska, 2022. "Building Trust in Virtual Project Teams During the Covid-19 Pandemic – The Viewpoint of Project Managers from Poland, France and Germany," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 752-766.
    9. David Afandy & Agus Gunawan & Jol Stoffers & Yoke Pribadi Kornarius & Angela Caroline, 2022. "Improving Knowledge-Sharing Intentions: A Study in Indonesian Service Industries," Sustainability, MDPI, vol. 14(14), pages 1-11, July.
    10. Budrytė Monika & Vainauskienė Vestina, 2023. "Virtual Communities of Practice as a Knowledge Sharing Tool: Recommendations for International Business," Management of Organizations: Systematic Research, Sciendo, vol. 89(1), pages 15-30, June.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Jimenez, Alfredo & Boehe, Dirk M. & Taras, Vasyl & Caprar, Dan V., 2017. "Working Across Boundaries: Current and Future Perspectives on Global Virtual Teams," Journal of International Management, Elsevier, vol. 23(4), pages 341-349.
    2. Anqi Zhang, 2022. "The application of virtual teams in the improvement of enterprise management capability from the perspective of knowledge transfer," PLOS ONE, Public Library of Science, vol. 17(3), pages 1-14, March.
    3. Zakaria, Norhayati & Mohd Yusof, Shafiz Affendi, 2020. "Crossing Cultural Boundaries Using the Internet: Toward Building a Model of Swift Trust Formation in Global Virtual Teams," Journal of International Management, Elsevier, vol. 26(1).
    4. Belbaly Aissa, Nassim & Gurău, Călin & Psychogios, Alexandros & Somsing, Autcharaporn, 2022. "Transactional memory systems in virtual teams: Communication antecedents and the impact of TMS components on creative processes and outcomes," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    5. Andersson, Ulf & Dasí, Àngels & Mudambi, Ram & Pedersen, Torben, 2016. "Technology, innovation and knowledge: The importance of ideas and international connectivity," Journal of World Business, Elsevier, vol. 51(1), pages 153-162.
    6. Liu, Yipeng & Meyer, Klaus E., 2020. "Boundary spanners, HRM practices, and reverse knowledge transfer: The case of Chinese cross-border acquisitions," Journal of World Business, Elsevier, vol. 55(2).
    7. Castellano, Sylvaine & Chandavimol, Komes & Khelladi, Insaf & Orhan, Mehmet A., 2021. "Impact of self-leadership and shared leadership on the performance of virtual R&D teams," Journal of Business Research, Elsevier, vol. 128(C), pages 578-586.
    8. Peltokorpi, Vesa, 2015. "Corporate Language Proficiency and Reverse Knowledge Transfer in Multinational Corporations: Interactive Effects of Communication Media Richness and Commitment to Headquarters," Journal of International Management, Elsevier, vol. 21(1), pages 49-62.
    9. Gibbs, Jennifer L. & Eisenberg, Julia & Fang, Chengyu & Wilkenfeld, J. Nan, 2023. "Examining how organizational continuities and discontinuities affect the job satisfaction of global contractors," Journal of International Management, Elsevier, vol. 29(5).
    10. Azusa Ebisuya & Tomoki Sekiguchi & Gayan Prasad Hettiarachchi, 2023. "Narrowing the communication gap in internationally distributed teams: the case of software-development teams in Sri Lanka and Japan," Asian Business & Management, Palgrave Macmillan, vol. 22(1), pages 354-378, February.
    11. Steffen Runge & Christian Schwens & Matthias Schulz, 2022. "The invention performance implications of coopetition: How technological, geographical, and product market overlaps shape learning and competitive tension in R&D alliances," Strategic Management Journal, Wiley Blackwell, vol. 43(2), pages 266-294, February.
    12. Pandey, Jatin & Gupta, Manish & Behl, Abhishek & Pereira, Vijay & Budhwar, Pawan & Varma, Arup & Hassan, Yusuf & Kukreja, Priyam, 2021. "Technology-enabled knowledge management for community healthcare workers: The effects of knowledge sharing and knowledge hiding," Journal of Business Research, Elsevier, vol. 135(C), pages 787-799.
    13. Mahmoud Ibrahim Fallatah, 2021. "Innovating in the Desert: a Network Perspective on Knowledge Creation in Developing Countries," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 12(3), pages 1533-1551, September.
    14. Ariba Ramzan & Nayyra Zeb & Sana Mukhtar & Sajid Mushtaq, 2023. "Shared Leadership and Creativity in Teams: Moderating Role of Team Engagement," Journal of Policy Research (JPR), Research Foundation for Humanity (RFH), vol. 9(1), pages 72-82, March.
    15. Helene Tenzer & Siri Terjesen & Anne-Wil Harzing, 2017. "Language in International Business: A Review and Agenda for Future Research," Management International Review, Springer, vol. 57(6), pages 815-854, December.
    16. Nicolai J. Foss & Torben Pedersen, 2019. "Microfoundations in international management research: The case of knowledge sharing in multinational corporations," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(9), pages 1594-1621, December.
    17. Fraccastoro, Sara & Gabrielsson, Mika & Pullins, Ellen Bolman, 2021. "The integrated use of social media, digital, and traditional communication tools in the B2B sales process of international SMEs," International Business Review, Elsevier, vol. 30(4).
    18. Päivi Karhunen & Anne Kankaanranta & Tiina Räisänen, 2023. "Towards a Richer Understanding of Language and Identity in the MNC: Constructing Cosmopolitan Identities Through “English”," Management International Review, Springer, vol. 63(3), pages 507-530, June.
    19. Hung, Shiu-Wan & Cheng, Min-Jhih & Hou, Chen-En & Chen, Nai-Rong, 2021. "Inclusion in global virtual teams: Exploring non-spatial proximity and knowledge sharing on innovation," Journal of Business Research, Elsevier, vol. 128(C), pages 599-610.
    20. Vuchkovski, Davor & Zalaznik, Maja & Mitręga, Maciej & Pfajfar, Gregor, 2023. "A look at the future of work: The digital transformation of teams from conventional to virtual," Journal of Business Research, Elsevier, vol. 163(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:12:y:2020:i:17:p:6917-:d:403943. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.