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Media Use and Environmental Public Service Satisfaction—An Empirical Analysis Based on China

Author

Listed:
  • Shujia Hu

    (School of International Relations and Public Affairs, Fudan University, 220 Handan Road, Wujiaochang Street, Yangpu District, Shanghai 200433, China)

  • Runxi Zeng

    (School of Journalism and Communication, Chongqing University, 55 South Road, Daxuecheng, Shapingba District, Chongqing 401331, China)

  • Chengzhi Yi

    (Political Science and Public Administration, East China University of Political Science and Law, 555 Longyuan Road, Songjiang District, Shanghai 201620, China)

Abstract

Previous research has produced conflicting findings on the relationship between media use and environmental public service satisfaction. Using survey data from the China General Social Survey 2015 (hereafter referred to as CGSS2015), this study examined the impact of media use on environmental public service satisfaction. The findings showed that traditional media use was positively associated and new media use was negatively associated with environmental public service satisfaction. Individuals who used new media as their primary source of information were less satisfied with environmental public services than individuals whose primary source of information was traditional media. This study confirmed that authoritative value propositions and government trust have a significant mediating effect between traditional media use and environmental public service satisfaction, and government trust has a significant mediating effect between individuals’ main information sources and their environmental public service satisfaction.

Suggested Citation

  • Shujia Hu & Runxi Zeng & Chengzhi Yi, 2019. "Media Use and Environmental Public Service Satisfaction—An Empirical Analysis Based on China," Sustainability, MDPI, vol. 11(14), pages 1-16, July.
  • Handle: RePEc:gam:jsusta:v:11:y:2019:i:14:p:3873-:d:248940
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    References listed on IDEAS

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    1. Melissa K. Merry, 2010. "Blogging and Environmental Advocacy: A New Way to Engage the Public?," Review of Policy Research, Policy Studies Organization, vol. 27(5), pages 641-656, September.
    2. Newton, Kenneth, 1999. "Mass Media Effects: Mobilization or Media Malaise?," British Journal of Political Science, Cambridge University Press, vol. 29(4), pages 577-599, September.
    3. Magnani, Elisabetta, 2000. "The Environmental Kuznets Curve, environmental protection policy and income distribution," Ecological Economics, Elsevier, vol. 32(3), pages 431-443, March.
    4. Marco Caliendo & Sabine Kopeinig, 2008. "Some Practical Guidance For The Implementation Of Propensity Score Matching," Journal of Economic Surveys, Wiley Blackwell, vol. 22(1), pages 31-72, February.
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    Cited by:

    1. Chengzhi Yi & Jiajun Han & Cuihong Long, 2023. "Does Internet Use Increase Public Perception of Environmental Pollution?—Evidence from China," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 166(3), pages 665-685, April.
    2. Huan Wang, 2022. "Knowledge or Responsibility? The Role of Media Use on Citizens’ Willingness to Pay for Environment Governance," Sustainability, MDPI, vol. 14(21), pages 1-15, November.
    3. Fangyuan Sun & Zeming Kong, 2025. "How Media and Environmental Water Pollution Affect Chinese Residents’ Willingness to Pay for Environmental Protection: Empirical Evidence from China," Sustainability, MDPI, vol. 17(17), pages 1-14, August.
    4. Cheng, Shulei & Wang, Kexin & Meng, Fanxin & Liu, Gengyuan & An, Jiafu, 2024. "The unanticipated role of fiscal environmental expenditure in accelerating household carbon emissions: Evidence from China," Energy Policy, Elsevier, vol. 185(C).

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