IDEAS home Printed from https://ideas.repec.org/a/ers/journl/vxxivy2021i4p781-796.html
   My bibliography  Save this article

Employees' Perception of the Difficulties of Work at Home from the Perspective of their Experience on Remote Working

Author

Listed:
  • Iwona Oleniuch

Abstract

Purpose: The research objective was to check whether there is a correlation between feelings about difficulties in Work from Home (WFH) and having previous experience in remote working. Methodology: During the research the literature review and a questionnaire study were conducted. The CAWI method was applied in April 2021, i.e., a year after the first case of COVID-19 in Poland, and five months after the introduction of the obligatory WFH in public institutions. The study covered 1284 employees of various positions and branches. The Pearson chi square test of independence and the U-Mann-Whitney test were applied. Findings: The research results show that there is a correlation between feelings about the difficulties and WFH benefits and the experience of remote working before the pandemic. The hypothesis that in the group with no experience in remote working more people feel difficulties related to WFH than among those with experience, was only confirmed as to the problem of lowering the living comfort. Other difficulties, for which a statistically significant correlation with experience was found, were mentioned less often by people without experience than by those who worked remotely before the pandemic. As for the benefits, it was found that their strength was higher for those with no experience than those who had previously worked remotely. The exception was the benefit of low level of supervisor control, which was felt more strongly by employees with experience. Practical Implications: Assuming that with the time of remote working the benefits decrease, and the number of difficulties increases, managers should develop an appropriate motivation system and support for WFH employees. This will be beneficial not only during a pandemic, but also in the future, as remote working is likely to remain in a hybrid form in some organizations, or it will be implemented along with the development of Economy 4.0. Originality Value: The research focused not only on the difficulties (and benefits) experienced by employees providing WFH, but also on the relation between their feelings and experience in remote working before the pandemic outbreak. The correlations should become an inspiration for further research, mainly of a dynamic nature.

Suggested Citation

  • Iwona Oleniuch, 2021. "Employees' Perception of the Difficulties of Work at Home from the Perspective of their Experience on Remote Working," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 781-796.
    • Handle: RePEc:ers:journl:v:xxiv:y:2021:i:4:p:781-796
    as

    Download full text from publisher

    File URL: https://www.ersj.eu/journal/2627/download
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. DeFusco, Anthony & Ding, Wenjie & Ferreira, Fernando & Gyourko, Joseph, 2018. "The role of price spillovers in the American housing boom," Journal of Urban Economics, Elsevier, vol. 108(C), pages 72-84.
    2. Prithwiraj Choudhury & Kevin Crowston & Linus Dahlander & Marco S. Minervini & Sumita Raghuram, 2020. "GitLab: work where you want, when you want," Journal of Organization Design, Springer;Organizational Design Community, vol. 9(1), pages 1-17, December.
    3. Lucas S. Lourenço & Claudio R. F. Vasconcelos, 2018. "Nonlinear exchange rate pass-through in Latin America," Economics Bulletin, AccessEcon, vol. 38(3), pages 1566-1582.
    4. Sheth, Jagdish, 2020. "Impact of Covid-19 on consumer behavior: Will the old habits return or die?," Journal of Business Research, Elsevier, vol. 117(C), pages 280-283.
    5. Mitu Gulati & Marcel Kahan, 2018. "Cash America and the structure of bondholder remedies," Capital Markets Law Journal, Oxford University Press, vol. 13(4), pages 570-586.
    6. Carnevale, Joel B. & Hatak, Isabella, 2020. "Employee adjustment and well-being in the era of COVID-19: Implications for human resource management," Journal of Business Research, Elsevier, vol. 116(C), pages 183-187.
    7. ., 2018. "Tax reform in Latin America: a long-term assessment," Chapters, in: The Ecology of Tax Systems, chapter 9, pages 116-130, Edward Elgar Publishing.
    8. Don I. Cummings & Hazen A. J. Russell, 2018. "Glacial dispersal trains in North America," Journal of Maps, Taylor & Francis Journals, vol. 14(2), pages 476-485, November.
    9. ., 2018. "A natural experiment: the Americas," Chapters, in: A History of the Global Economy, chapter 14, pages 239-258, Edward Elgar Publishing.
    10. Rajagopal & Vladimir Zlatev, 2018. "Business Dynamics in North America," Springer Books, Springer, number 978-3-319-57606-0, December.
    11. Xuemei Luo & Kaili Xiang & Chuan Ding, 2018. "American option pricing under financial crisis," Applied Stochastic Models in Business and Industry, John Wiley & Sons, vol. 34(5), pages 597-606, September.
    12. Eli, Shari & Salisbury, Laura & Shertzer, Allison, 2018. "Ideology and Migration after the American Civil War," The Journal of Economic History, Cambridge University Press, vol. 78(3), pages 822-861, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Du, Manqing & Zhang, Tingru & Liu, Jinting & Xu, Zhigang & Liu, Peng, 2022. "Rumors in the air? Exploring public misconceptions about automated vehicles," Transportation Research Part A: Policy and Practice, Elsevier, vol. 156(C), pages 237-252.
    2. Willows, Gizelle D. & October, Charnè, 2023. "Perceptions of retirement savings: Through the lens of Black amaXhosa women in South Africa," CRITICAL PERSPECTIVES ON ACCOUNTING, Elsevier, vol. 90(C).
    3. Liu, Peng, 2020. "Positive, negative, ambivalent, or indifferent? Exploring the structure of public attitudes toward self-driving vehicles on public roads," Transportation Research Part A: Policy and Practice, Elsevier, vol. 142(C), pages 27-38.
    4. Gao, Pengjie & Lee, Chang & Murphy, Dermot, 2022. "Good for your fiscal health? The effect of the affordable care act on healthcare borrowing costs," Journal of Financial Economics, Elsevier, vol. 145(2), pages 464-488.
    5. Varian, Hal R., 2021. "Seven deadly sins of tech?," Information Economics and Policy, Elsevier, vol. 54(C).
    6. Liu, Peng & Xu, Zhigang, 2020. "Public attitude toward self-driving vehicles on public roads: Direct experience changed ambivalent people to be more positive," Technological Forecasting and Social Change, Elsevier, vol. 151(C).
    7. Ali Zackery & Joseph Amankwah-Amoah & Zahra Heidari Darani & Shiva Ghasemi, 2022. "COVID-19 Research in Business and Management: A Review and Future Research Agenda," Sustainability, MDPI, vol. 14(16), pages 1-32, August.
    8. Silva, Emmanuel Sirimal & Bonetti, Francesca, 2021. "Digital humans in fashion: Will consumers interact?," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
    9. Singh, Pallavi & Bala, Hillol & Dey, Bidit Lal & Filieri, Raffaele, 2022. "Enforced remote working: The impact of digital platform-induced stress and remote working experience on technology exhaustion and subjective wellbeing," Journal of Business Research, Elsevier, vol. 151(C), pages 269-286.
    10. Saleh Al-Omoush, Khaled & Orero-Blat, Maria & Ribeiro-Soriano, Domingo, 2021. "The role of sense of community in harnessing the wisdom of crowds and creating collaborative knowledge during the COVID-19 pandemic," Journal of Business Research, Elsevier, vol. 132(C), pages 765-774.
    11. Tiberiu Foris & Alina Simona Tecău & Camelia-Cristina Dragomir & Diana Foris, 2022. "The Start-Up Manager in Times of Crisis: Challenges and Solutions for Increasing the Resilience of Companies and Sustainable Reconstruction," Sustainability, MDPI, vol. 14(15), pages 1-20, July.
    12. Alexandra Rese & Lars Görmar & Alena Herbig, 2022. "Social networks in coworking spaces and individual coworker’s creativity," Review of Managerial Science, Springer, vol. 16(2), pages 391-428, February.
    13. Carracedo, Patricia & Puertas, Rosa & Marti, Luisa, 2021. "Research lines on the impact of the COVID-19 pandemic on business. A text mining analysis," Journal of Business Research, Elsevier, vol. 132(C), pages 586-593.
    14. Magdalena Olczyk & Marta Ewa Kuc-Czarnecka, 2021. "Determinants of COVID-19 Impact on the Private Sector: A Multi-Country Analysis Based on Survey Data," Energies, MDPI, vol. 14(14), pages 1-17, July.
    15. Anker, Thomas Boysen, 2021. "At the boundary: Post-COVID agenda for business and management research in Europe and beyond," European Management Journal, Elsevier, vol. 39(2), pages 171-178.
    16. Michela Piccarozzi & Cecilia Silvestri & Patrizio Morganti, 2021. "COVID-19 in Management Studies: A Systematic Literature Review," Sustainability, MDPI, vol. 13(7), pages 1-28, March.
    17. Ni, Dan & Jiwen Song, Lynda & Zheng, Xiaoming & Zhu, Jinlong & Zhang, Mengyi & Xu, Lingxiao, 2022. "Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis," Journal of Business Research, Elsevier, vol. 149(C), pages 967-982.
    18. Elena Bonel & Mauro Capestro & Eleonora Di Maria, 2023. "How COVID-19 impacted cultural consumption: an explorative analysis of Gen Z’s digital museum experiences," Italian Journal of Marketing, Springer, vol. 2023(2), pages 135-160, June.
    19. Isabel Marques & Zélia Serrasqueiro & Fernanda Nogueira, 2021. "Managers’ Competences in Private Hospitals for Investment Decisions during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    20. Xie, Junyi & Ifie, Kemefasu & Gruber, Thorsten, 2022. "The dual threat of COVID-19 to health and job security – Exploring the role of mindfulness in sustaining frontline employee-related outcomes," Journal of Business Research, Elsevier, vol. 146(C), pages 216-227.

    More about this item

    Keywords

    Remote working; WFH; Work From Home; COVID-19; pandemic.;
    All these keywords.

    JEL classification:

    • I31 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - General Welfare, Well-Being
    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • N34 - Economic History - - Labor and Consumers, Demography, Education, Health, Welfare, Income, Wealth, Religion, and Philanthropy - - - Europe: 1913-
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ers:journl:v:xxiv:y:2021:i:4:p:781-796. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Marios Agiomavritis (email available below). General contact details of provider: https://ersj.eu/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.