Lebanon: From cataclysm to opportunityâCrisis management lessons for MNCs in the tourism sector of the Middle East
Lebanon is a complex country of extraordinary promise; often thrust into crisis, including recent military assaults, terrorist attacks and bombings. The authors share findings from a longitudinal field-study of the evolving political and business climate of Lebanon, emphasizing a particular MNC that is thriving amidst social, ideological and political conflicts. A synthesis of primary and secondary data revealed the InterContinental Phoenicia hotel as a model institution in the face of extreme crisis. Key managerial insights that can be helpful to investors, MNCs and managers in the Middle East and other places subjected to similarly extreme conditions are shared.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Volume (Year): 46 (2011)
Issue (Month): 4 (October)
|Contact details of provider:|| Web page: http://www.elsevier.com/wps/find/journaldescription.cws_home/620401/description#description|
|Order Information:|| Postal: http://www.elsevier.com/wps/find/journaldescription.cws_home/620401/bibliographic|
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Arjen Boin & Denis Smith, 2006. "Terrorism and Critical Infrastructures: Implications for Public-Private Crisis Management," Public Money & Management, Chartered Institute of Public Finance and Accountancy, vol. 26(5), pages 295-304, November.
- Robertson, Christopher J. & Al-Khatib, Jamal A. & Al-Habib, Mohammed & Lanoue, Darryl, 2001. "Beliefs about work in the Middle East and the convergence versus divergence of values," Journal of World Business, Elsevier, vol. 36(3), pages 223-244, October.
- John F. Preble, 1997. "Integrating the Crisis Management Perspective into the Strategic Management Process," Journal of Management Studies, Wiley Blackwell, vol. 34(5), pages 769-791, 09.
- Holtzman, John S., 1986. "Rapid Reconnaissance Guidelines for Agricultural Marketing and Food System Research in Developing Countries," Food Security International Development Working Papers 54741, Michigan State University, Department of Agricultural, Food, and Resource Economics.
- Arjen Boin & Denis Smith, 2006. "Terrorism and Critical Infrastructures: Implications for Public--Private Crisis Management," Public Money & Management, Taylor & Francis Journals, vol. 26(5), pages 295-304, November.
When requesting a correction, please mention this item's handle: RePEc:eee:worbus:v:46:y:2011:i:4:p:476-486. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei)
If references are entirely missing, you can add them using this form.