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The importance of security for hostel price premiums: European empirical evidence

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  • Cró, Susana
  • Martins, António Miguel

Abstract

Our aim is to study the impact of hostel guest reviews posted on a consumer-generated website on hostel price premiums. More specifically, we study the effect of guests' ratings of six hostel characteristics—atmosphere, cleanliness, facilities, location, staff and security—on hostel price premiums. Given the importance of security, location and cleanliness to hostel price premiums, we analyse whether the impact of guests' ratings of these three characteristics is higher for hostels in countries with the highest crime indexes. To answer our research questions, we collect data on consumer reviews of 383 hostels in 12 European capitals, which are grouped according to crime level, from Hostelworld.

Suggested Citation

  • Cró, Susana & Martins, António Miguel, 2017. "The importance of security for hostel price premiums: European empirical evidence," Tourism Management, Elsevier, vol. 60(C), pages 159-165.
    • Handle: RePEc:eee:touman:v:60:y:2017:i:c:p:159-165
    DOI: 10.1016/j.tourman.2016.11.021
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    Cited by:

    1. Tiago Liberalesso & Raul Mutevuie Júnior & Carlos Oliveira Cruz & Cristina Matos Silva & Maria Manso, 2020. "Users’ Perceptions of Green Roofs and Green Walls: An Analysis of Youth Hostels in Lisbon, Portugal," Sustainability, MDPI, vol. 12(23), pages 1-25, December.
    2. Zajadacz Alina & Minkwitz Aleksandra, 2020. "Using Social Media Data to Plan for Tourism," Quaestiones Geographicae, Sciendo, vol. 39(3), pages 125-138, September.

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