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Contingent work in the hospitality industry: A mediating model of organizational attitudes

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  • Buonocore, Filomena

Abstract

It is widely accepted that work status has an impact on emotional attachment to the organization, because of the different ways in which the two categories of workers, contingent and regular, are treated in the same organization. This study aims to investigate the effect of work status on affective commitment and how this relationship is influenced by identification processes.

Suggested Citation

  • Buonocore, Filomena, 2010. "Contingent work in the hospitality industry: A mediating model of organizational attitudes," Tourism Management, Elsevier, vol. 31(3), pages 378-385.
  • Handle: RePEc:eee:touman:v:31:y:2010:i:3:p:378-385
    DOI: 10.1016/j.tourman.2009.04.005
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    References listed on IDEAS

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    1. Garth Mangum & Donald Mayall & Kristin Nelson, 1985. "The Temporary Help Industry: A Response to the Dual Internal Labor Market," ILR Review, Cornell University, ILR School, vol. 38(4), pages 599-611, July.
    2. Peter Cappelli, 1995. "Rethinking Employment," British Journal of Industrial Relations, London School of Economics, vol. 33(4), pages 563-602, December.
    3. Peter Foreman & David A. Whetten, 2002. "Members' Identification with Multiple-Identity Organizations," Organization Science, INFORMS, vol. 13(6), pages 618-635, December.
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    Citations

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    Cited by:

    1. Lu, Vinh Nhat & Capezio, Alessandra & Restubog, Simon Lloyd D. & Garcia, Patrick R.J.M. & Wang, Lu, 2016. "In pursuit of service excellence: Investigating the role of psychological contracts and organizational identification of frontline hotel employees," Tourism Management, Elsevier, vol. 56(C), pages 8-19.
    2. Maja Šerić & Irene Gil Saura & Josip Mikulić, 2016. "Exploring Integrated Marketing Communications, Brand Awareness, and Brand Image in Hospitality Marketing: A Cross-Cultural Approach," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 28(2), pages 159-172.
    3. Ishaq, Muhammad Ishtiaq & Hussain, Nazia & Asim, Ali Ijaz & Cheema, Luqman J., 2014. "Valor da marca na indústria hoteleira paquistanesa," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 54(3), May.
    4. Lars Peter Andersen & Line Nørdam & Thomas Joensson & Pete Kines & Kent J. Nielsen, 2018. "Social identity, safety climate and self-reported accidents among construction workers," Construction Management and Economics, Taylor & Francis Journals, vol. 36(1), pages 22-31, January.
    5. Weisman, Hannah & Wu, Chia-Huei & Yoshikawa, Katsuhiko & Lee, Hyun-Jung, 2022. "Antecedents of organizational identification: a review and agenda for future research," LSE Research Online Documents on Economics 117626, London School of Economics and Political Science, LSE Library.
    6. Gleibs, Ilka H. & Lizama Alvarado, Andrea, 2019. "The impact of non-standard work arrangements and communication climate on organisational and team identification and work-related outcomes amongst millennial in Chile and the UK," LSE Research Online Documents on Economics 101504, London School of Economics and Political Science, LSE Library.
    7. Elbanna, Said, 2016. "Managers' autonomy, strategic control, organizational politics and strategic planning effectiveness: An empirical investigation into missing links in the hotel sector," Tourism Management, Elsevier, vol. 52(C), pages 210-220.
    8. Jee Seong & Doo-Seung Hong & Won-Woo Park, 2012. "Work status, gender, and organizational commitment among Korean workers: The mediating role of person-organization fit," Asia Pacific Journal of Management, Springer, vol. 29(4), pages 1105-1129, December.
    9. Buil, Isabel & Martínez, Eva & Matute, Jorge, 2016. "From internal brand management to organizational citizenship behaviours: Evidence from frontline employees in the hotel industry," Tourism Management, Elsevier, vol. 57(C), pages 256-271.

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