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The Temporary Help Industry: A Response to the Dual Internal Labor Market

Author

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  • Garth Mangum
  • Donald Mayall
  • Kristin Nelson

Abstract

This study of the rapidly growing temporary help industry draws on Commerce Department data and the results of the authors' national mail survey of employers. The authors also conducted interviews in the San Francisco area with employers of temporary help and with representatives of temporary help agencies and labor unions. They provide a taxonomy of employer responses to temporary increases in work loads, ranging from the more intensive use of full-time employees to a variety of arrangements with part-time, temporary, and casual employees. The authors show how these employer responses vary by industry, occupation, size of the firm, stability of product demand, and the level of fringe benefits.

Suggested Citation

  • Garth Mangum & Donald Mayall & Kristin Nelson, 1985. "The Temporary Help Industry: A Response to the Dual Internal Labor Market," ILR Review, Cornell University, ILR School, vol. 38(4), pages 599-611, July.
    • Handle: RePEc:sae:ilrrev:v:38:y:1985:i:4:p:599-611
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    Cited by:

    1. Susan N. Houseman, 2001. "Why Employers Use Flexible Staffing Arrangements: Evidence from an Establishment Survey," ILR Review, Cornell University, ILR School, vol. 55(1), pages 149-170, October.
    2. Peter Philips & Norman Waitzman, 2013. "Contractor Safety Prequalification," Working Paper Series, Department of Economics, University of Utah 2013_07, University of Utah, Department of Economics.
    3. David H. Autor, 2001. "Why Do Temporary Help Firms Provide Free General Skills Training?," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 116(4), pages 1409-1448.
    4. Susan N. Houseman & Arne L. Kalleberg & George A. Erickcek, 2003. "The Role of Temporary Agency Employment in Tight Labor Markets," ILR Review, Cornell University, ILR School, vol. 57(1), pages 105-127, October.
    5. Lewis M. Segal & Daniel G. Sullivan, 1997. "The Growth of Temporary Services Work," Journal of Economic Perspectives, American Economic Association, vol. 11(2), pages 117-136, Spring.
    6. Kyle J. Mayer & Jack A. Nickerson, 2005. "Antecedents and Performance Implications of Contracting for Knowledge Workers: Evidence from Information Technology Services," Organization Science, INFORMS, vol. 16(3), pages 225-242, June.
    7. Buonocore, Filomena, 2010. "Contingent work in the hospitality industry: A mediating model of organizational attitudes," Tourism Management, Elsevier, vol. 31(3), pages 378-385.
    8. David H. Autor, 2000. "Outsourcing at Will: Unjust Dismissal Doctrine and the Growth of Temporary Help Employment," NBER Working Papers 7557, National Bureau of Economic Research, Inc.
    9. Elizabeth George & Prithviraj Chattopadhyay & Lida L. Zhang, 2012. "Helping Hand or Competition? The Moderating Influence of Perceived Upward Mobility on the Relationship Between Blended Workgroups and Employee Attitudes and Behaviors," Organization Science, INFORMS, vol. 23(2), pages 355-372, April.
    10. Jamie Peck & Nik Theodore, 2007. "Flexible recession: the temporary staffing industry and mediated work in the United States," Cambridge Journal of Economics, Cambridge Political Economy Society, vol. 31(2), pages 171-192, March.
    11. Susan N. Houseman, 2001. "The Benefits Implications of Recent Trends in Flexible Staffing Arrangements," Upjohn Working Papers 02-87, W.E. Upjohn Institute for Employment Research.
    12. Adrienne T. Edisis, 2016. "The Effect of Unemployment Insurance on Temporary Help Services Employment," Journal of Labor Research, Springer, vol. 37(4), pages 484-503, December.
    13. James Jr., Harvey S., 1998. "Are employment and managerial control equivalent? Evidence from an electronics producer," Journal of Economic Behavior & Organization, Elsevier, vol. 36(4), pages 447-471, September.
    14. Adam Seth Litwin & Sherry M. Tanious, 2021. "Information Technology, Business Strategy and the Reassignment of Work from In‐House Employees to Agency Temps," British Journal of Industrial Relations, London School of Economics, vol. 59(3), pages 816-847, September.
    15. Genevieve Knight & Zhang Wei, 2015. "Isolating the Determinants of Temporary Agency Worker Use by Firms: An Analysis of Temporary Agency Workers in Australian Aged Care," Australian Journal of Labour Economics (AJLE), Bankwest Curtin Economics Centre (BCEC), Curtin Business School, vol. 18(2), pages 205-237.

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