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Digitalisation boosts company performance: an overview of Italian listed companies

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  • Truant, Elisa
  • Broccardo, Laura
  • Dana, Léo-Paul

Abstract

Digitalisation has become embedded in products and services, and it increasingly supports corporate business processes. However, few empirical studies have analysed the state of digitalisation and its implementation within companies, and the extant literature has painted an inconsistent picture concerning the effects of digitalisation. This survey-based study explores the diffusion of digitalisation, the advantages and difficulties in the practical transition to digitalisation, and its impact on performance. The sample includes Italian listed companies across diverse industries. The results highlight the still embryonic adoption of digital tools to support daily company operations; however, the impacts of digitalisation on company performance are noticeable. This research contributes to the literature on digitalisation and performance, breaks new ground by focusing on listed companies, and has implications for management investment in digitalisation for value creation.

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  • Truant, Elisa & Broccardo, Laura & Dana, Léo-Paul, 2021. "Digitalisation boosts company performance: an overview of Italian listed companies," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    • Handle: RePEc:eee:tefoso:v:173:y:2021:i:c:s0040162521006065
    DOI: 10.1016/j.techfore.2021.121173
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    8. Ahmed Al-Omush & Munther Talal Momany & Azzam Hannoon & Muhammad Anwar, 2023. "Digitalization and Sustainable Competitive Performance in Small–Medium Enterprises: A Moderation Mediation Model," Sustainability, MDPI, vol. 15(21), pages 1-22, November.
    9. Lianju Ning & Dan Yao, 2023. "The Impact of Digital Transformation on Supply Chain Capabilities and Supply Chain Competitive Performance," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    10. Ramirez Valdebenito Carlos & Gherghina Elena Madalina, 2022. "The Pandemic Impact On The Dynamic Of Employment In Developing Countries In The Context Of Vulnerability And Inequality. The Case Of Bulgaria And Romania," Annals - Economy Series, Constantin Brancusi University, Faculty of Economics, vol. 1, pages 5-14, February.
    11. Francesca Culasso & Elisa Giacosa & Daniele Giordino & Edoardo Crocco, 2022. "Digital transformation: Is Covid-19 a catalyst for micro and small enterprises first steps toward innovation?," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2022(2 Suppl.), pages 71-94.
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    15. Ramona Rupeika-Apoga & Kristine Petrovska, 2022. "Barriers to Sustainable Digital Transformation in Micro-, Small-, and Medium-Sized Enterprises," Sustainability, MDPI, vol. 14(20), pages 1-19, October.
    16. Jochen Fähndrich, 2023. "A literature review on the impact of digitalisation on management control," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 34(1), pages 9-65, March.
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    18. Chen Ren & Sang-Joon Lee & Chenxi Hu, 2023. "Digitalization Improves Enterprise Performance: New Evidence by Text Analysis," SAGE Open, , vol. 13(2), pages 21582440231, May.

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