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University student's opinion survey: A synthesis and a deeper insight

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  • Terzi, Silvia
  • Petrarca, Francesca

Abstract

This study evaluates the University Student's Opinion Survey (OPIS), which measures student satisfaction with university courses using a four-level Likert scale. We propose applying Alkire-Foster's dual cut-off method (Alkire and Foster, 2007; Alkire and Foster, 2011) [2,4] to compute a multidimensional performance indicator and a local concordance curve to detect the association between different dimensions of the performance indicator. In our analysis, we set benchmarks for each survey item to classify classes as effective or critical based on their performance across multiple dimensions. Additionally, we introduce local concordance coefficients to provide deeper insights into student evaluations across different performance areas. In particular, we assess whether there is a concentration of organizational and teaching deficiencies (strengths) among the critical (effective) classes or whether the lacking (appreciated) skills are equally distributed among the different dimensions investigated by the survey. This comprehensive approach, combining the Alkire-Foster method and local concordance analysis, underscores the importance of multidimensional perspectives in assessing teaching quality, providing valuable insights for enhancing educational experiences in higher education.

Suggested Citation

  • Terzi, Silvia & Petrarca, Francesca, 2025. "University student's opinion survey: A synthesis and a deeper insight," Socio-Economic Planning Sciences, Elsevier, vol. 97(C).
    • Handle: RePEc:eee:soceps:v:97:y:2025:i:c:s0038012124003148
    DOI: 10.1016/j.seps.2024.102114
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    References listed on IDEAS

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    1. List, C., 1999. "Multidimensional Inequality Measurement: a Proposal," Economics Papers 9927, Economics Group, Nuffield College, University of Oxford.
    2. Sabina Alkire & James Foster, 2011. "Understandings and misunderstandings of multidimensional poverty measurement," The Journal of Economic Inequality, Springer;Society for the Study of Economic Inequality, vol. 9(2), pages 289-314, June.
    3. Silvia Terzi & Luca Moroni, 2022. "Local Concordance and Some Applications," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 161(2), pages 457-470, June.
    4. Alkire, Sabina & Foster, James, 2011. "Counting and multidimensional poverty measurement," Journal of Public Economics, Elsevier, vol. 95(7), pages 476-487.
    5. Koen Decancq, 2023. "Cumulative deprivation: identification and aggregation," Chapters, in: Udaya R. Wagle (ed.), Research Handbook on Poverty and Inequality, chapter 4, pages 52-67, Edward Elgar Publishing.
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