An alternative to the weighted score card approach to measuring performance: An analysis of English and Welsh probation boards
The UK government published a weighted score card approach in 2003 to analyse the performance of Probation Boards in England and Wales. However, there has not been a thorough analysis of whether non-parametric methods could provide more advanced options for analysing performance than the standard Weighted Score Card approach â a variant of the Balanced Score Card. Our results show there is considerable divergence in the ranks of Probation Boards from that of the WSC when we include the input variable âresource expenditure' within a DEA model, calling into question recent policy initiatives to increase efficiency in the national probation service.
If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
References listed on IDEAS
Please report citation or reference errors to , or , if you are the registered author of the cited work, log in to your RePEc Author Service profile, click on "citations" and make appropriate adjustments.:
- Fare, Rolf & Zelenyuk, Valentin, 2003. "On aggregate Farrell efficiencies," European Journal of Operational Research, Elsevier, vol. 146(3), pages 615-620, May.
- Herath, Hemantha S.B. & Bremser, Wayne G. & Birnberg, Jacob G., 2010. "Joint selection of balanced scorecard targets and weights in a collaborative setting," Journal of Accounting and Public Policy, Elsevier, vol. 29(1), pages 45-59, January.
- Sun, Shinn, 2002. "Measuring the relative efficiency of police precincts using data envelopment analysis," Socio-Economic Planning Sciences, Elsevier, vol. 36(1), pages 51-71, March.
- Léopold Simar & Valentin Zelenyuk, 2007. "Statistical inference for aggregates of Farrell-type efficiencies," Journal of Applied Econometrics, John Wiley & Sons, Ltd., vol. 22(7), pages 1367-1394.
- R. D. Banker & A. Charnes & W. W. Cooper, 1984. "Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis," Management Science, INFORMS, vol. 30(9), pages 1078-1092, September.
- Roger Carrington & Nara Puthucheary & Deirdre Rose & Suthathip Yaisawarng, 1997. "Performance Measurement in Government Service Provision: The Case of Police Services in New South Wales," Journal of Productivity Analysis, Springer, vol. 8(4), pages 415-430, November.
- Charnes, A. & Cooper, W. W. & Rhodes, E., 1978. "Measuring the efficiency of decision making units," European Journal of Operational Research, Elsevier, vol. 2(6), pages 429-444, November.
- Drake, Leigh & Simper, Richard, 2000. "Productivity estimation and the size-efficiency relationship in English and Welsh police forces: An application of data envelopment analysis and multiple discriminant analysis," International Review of Law and Economics, Elsevier, vol. 20(1), pages 53-73, March.
- Banker, Rajiv D. & Chang, Hsihui & Janakiraman, Surya N. & Konstans, Constantine, 2004. "A balanced scorecard analysis of performance metrics," European Journal of Operational Research, Elsevier, vol. 154(2), pages 423-436, April.
- Leigh M. Drake & Richard Simper, 2005. "The Measurement Of Police Force Efficiency: An Assessment Of U.K. Home Office Policy," Contemporary Economic Policy, Western Economic Association International, vol. 23(4), pages 465-482, October.
When requesting a correction, please mention this item's handle: RePEc:eee:soceps:v:45:y:2011:i:4:p:184-193. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Zhang, Lei)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.