IDEAS home Printed from https://ideas.repec.org/a/eee/retrec/v83y2020ics0739885920300317.html
   My bibliography  Save this article

Review of bus rapid transit and branded bus service network performance in Australia

Author

Listed:
  • Hensher, David A.
  • Wong, Yale Z.
  • Ho, Loan

Abstract

Bus rapid transit on dedicated right-of-way and branded bus services with a distinct visual identity have been implemented in various forms around Australia over the past three decades. A major public policy debate has surrounded the relative success of these bus priority and branding measures as compared with generic route services in attracting patronage. In this paper, we devise a metric known as a (gross) patronage performance ratio to quantify the success for each of seven bus rapid transit systems and 20 branded bus services as compared with regular route buses across six Australian capitals. A regression analysis is conducted to determine the statistical significance of various bus priority and brand identity initiatives which are used as inputs into a normalisation procedure to determine the net patronage performance ratio of each service offering. This allows an informed comparison between systems and cities, controlling for operating environment and other service characteristics. The results reinforce the patronage merits of upgraded bus services in contrast to standard bus services. Measures like network legibility and brand identity all help upgrade the image of the bus.

Suggested Citation

  • Hensher, David A. & Wong, Yale Z. & Ho, Loan, 2020. "Review of bus rapid transit and branded bus service network performance in Australia," Research in Transportation Economics, Elsevier, vol. 83(C).
  • Handle: RePEc:eee:retrec:v:83:y:2020:i:c:s0739885920300317
    DOI: 10.1016/j.retrec.2020.100842
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0739885920300317
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.retrec.2020.100842?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Walker, Jarrett, 2008. "Purpose-driven public transport: creating a clear conversation about public transport goals," Journal of Transport Geography, Elsevier, vol. 16(6), pages 436-442.
    2. Edwards, Marion & Mackett, Roger L, 1996. "Developing new urban public transport systems : An irrational decision-making process," Transport Policy, Elsevier, vol. 3(4), pages 225-239, October.
    3. David Hensher & Corinne Mulley & Norhayati Yahya, 2010. "Passenger experience with quality-enhanced bus service: the tyne and wear ‘superoute’ services," Transportation, Springer, vol. 37(2), pages 239-256, March.
    4. Currie, Graham & Wallis, Ian, 2008. "Effective ways to grow urban bus markets – a synthesis of evidence," Journal of Transport Geography, Elsevier, vol. 16(6), pages 419-429.
    5. David Hensher & Thomas Golob, 2008. "Bus rapid transit systems: a comparative assessment," Transportation, Springer, vol. 35(4), pages 501-518, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Clifton, Geoffrey T. & Mulley, Corinne, 2016. "A historical overview of enhanced bus services in Australian cities: What has been tried, what has worked?," Research in Transportation Economics, Elsevier, vol. 59(C), pages 11-25.
    2. Alpkokin, Pelin & Ergun, Murat, 2012. "Istanbul Metrobüs: first intercontinental bus rapid transit," Journal of Transport Geography, Elsevier, vol. 24(C), pages 58-66.
    3. Hensher, David A. & Li, Zheng & Mulley, Corinne, 2014. "Drivers of bus rapid transit systems – Influences on patronage and service frequency," Research in Transportation Economics, Elsevier, vol. 48(C), pages 159-165.
    4. Galit Cohen-Blankshtain & Eran Feitelson, 2011. "Light rail routing: do goals matter?," Transportation, Springer, vol. 38(2), pages 343-361, March.
    5. Guzman, Luis A. & Beltran, Carlos & Bonilla, Jorge & Gomez Cardona, Santiago, 2021. "BRT fare elasticities from smartcard data: Spatial and time-of-the-day differences," Transportation Research Part A: Policy and Practice, Elsevier, vol. 150(C), pages 335-348.
    6. Dan Wan & Camille Kamga & Wei Hao & Aaron Sugiura & Eric B. Beaton, 2016. "Customer satisfaction with bus rapid transit: a study of New York City select bus service applying structural equation modeling," Public Transport, Springer, vol. 8(3), pages 497-520, December.
    7. Ratanavaraha, Vatanavongs & Jomnonkwao, Sajjakaj, 2014. "Model of users׳ expectations of drivers of sightseeing buses: confirmatory factor analysis," Transport Policy, Elsevier, vol. 36(C), pages 253-262.
    8. Boud Verbrugge & Mohammed Mahedi Hasan & Haaris Rasool & Thomas Geury & Mohamed El Baghdadi & Omar Hegazy, 2021. "Smart Integration of Electric Buses in Cities: A Technological Review," Sustainability, MDPI, vol. 13(21), pages 1-23, November.
    9. Combs, Tabitha S., 2017. "Examining changes in travel patterns among lower wealth households after BRT investment in Bogotá, Colombia," Journal of Transport Geography, Elsevier, vol. 60(C), pages 11-20.
    10. Mokonyama, Mathetha & Venter, Christo, 2018. "How worthwhile is it to maximise customer satisfaction in public transport service contracts with a large captive user base? The case of South Africa," Research in Transportation Economics, Elsevier, vol. 69(C), pages 180-186.
    11. Redman, Lauren & Friman, Margareta & Gärling, Tommy & Hartig, Terry, 2013. "Quality attributes of public transport that attract car users: A research review," Transport Policy, Elsevier, vol. 25(C), pages 119-127.
    12. Brinkman, Anthony P., 2003. "The Ethical Challenges and Professional Responses of Travel Demand Forecasters," Institute of Transportation Studies, Research Reports, Working Papers, Proceedings qt9c3330tt, Institute of Transportation Studies, UC Berkeley.
    13. David Hensher & Thomas Golob, 2008. "Bus rapid transit systems: a comparative assessment," Transportation, Springer, vol. 35(4), pages 501-518, July.
    14. Ofentse Mokwena, 2016. "Paratransit Mesoeconomy: Control Measures From The Supply Side?," Proceedings of Economics and Finance Conferences 3205591, International Institute of Social and Economic Sciences.
    15. Karthik, P.N. & Rathod, Nihesh & Yasodharan, Sarath & Lobo, Wilson & Sahadevan, Ajeesh & Sundaresan, Rajesh & Verma, Pratik, 2023. "Bus priority lane in Bengaluru: A study on its effectiveness and driver stress," Transport Policy, Elsevier, vol. 139(C), pages 39-62.
    16. Link, Heike, 2019. "The impact of including service quality into efficiency analysis: The case of franchising regional rail passenger serves in Germany," Transportation Research Part A: Policy and Practice, Elsevier, vol. 119(C), pages 284-300.
    17. Hensher, David A. & Ho, Chinh & Mulley, Corinne, 2015. "Identifying resident preferences for bus-based and rail-based investments as a complementary buy in perspective to inform project planning prioritisation," Journal of Transport Geography, Elsevier, vol. 46(C), pages 1-9.
    18. Aihua Fan & Xumei Chen, 2020. "Exploring the Relationship between Transport Interventions, Mode Choice, and Travel Perception: An Empirical Study in Beijing, China," IJERPH, MDPI, vol. 17(12), pages 1-19, June.
    19. Mulley, Corinne & Ho, Chinh & Ho, Loan & Hensher, David & Rose, John, 2018. "Will bus travellers walk further for a more frequent service? An international study using a stated preference approach," Transport Policy, Elsevier, vol. 69(C), pages 88-97.
    20. Mulley, Corinne & Clifton, Geoffrey Tilden & Balbontin, Camila & Ma, Liang, 2017. "Information for travelling: Awareness and usage of the various sources of information available to public transport users in NSW," Transportation Research Part A: Policy and Practice, Elsevier, vol. 101(C), pages 111-132.

    More about this item

    Keywords

    Bus rapid transit; Branded bus services; Performance index; Normalisation; Benchmarking; Australian urban services;
    All these keywords.

    JEL classification:

    • R40 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - General
    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning
    • R48 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government Pricing and Policy

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:retrec:v:83:y:2020:i:c:s0739885920300317. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/wps/find/journaldescription.cws_home/620614/description#description .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.