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Passenger experience with quality-enhanced bus service: the tyne and wear ‘superoute’ services

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  • David Hensher

  • Corinne Mulley

  • Norhayati Yahya

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  • David Hensher & Corinne Mulley & Norhayati Yahya, 2010. "Passenger experience with quality-enhanced bus service: the tyne and wear ‘superoute’ services," Transportation, Springer, vol. 37(2), pages 239-256, March.
    • Handle: RePEc:kap:transp:v:37:y:2010:i:2:p:239-256
    DOI: 10.1007/s11116-009-9240-x
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    References listed on IDEAS

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    1. David A. Hensher & Paola Prioni, 2002. "A Service Quality Index for Area-wide Contract Performance Assessment," Journal of Transport Economics and Policy, University of Bath, vol. 36(1), pages 93-113, January.
    2. Kuby, Michael & Barranda, Anthony & Upchurch, Christopher, 2004. "Factors influencing light-rail station boardings in the United States," Transportation Research Part A: Policy and Practice, Elsevier, vol. 38(3), pages 223-247, March.
    3. Chiou, Lesley & Walker, Joan L., 2007. "Masking identification of discrete choice models under simulation methods," Journal of Econometrics, Elsevier, vol. 141(2), pages 683-703, December.
    4. Stradling, Stephen G. & Anable, Jillian & Carreno, Michael, 2007. "Performance, importance and user disgruntlement: A six-step method for measuring satisfaction with travel modes," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(1), pages 98-106, January.
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