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Smart grid customers' acceptance and engagement: An overview

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  • Ellabban, Omar
  • Abu-Rub, Haitham

Abstract

Since societies depend on energy and its management, extensive changes in energy-related technologies, such as the Smart Grid (SG), are likely to bring out subsequently enormous forms of social change. Imagine, there are several claims about the risks that lie ahead as conventional energy resources terminated, as populations increase, and as assumption accelerate. Therefore, the future societies will be subject to creative development and wide-ranging transformation to optimize their energy consumption. The SG can integrate an assorted set of electricity resources, containing large power plants as well as distributed renewable energy resources, electric energy storage, demand response, and electric vehicles. In line with many visions for the SG, consumers will play a more ‘active’ role in the future energy systems. Therefore, it is necessary to ensure customers’ acceptance to successfully build a SG. The eventual deployment of the SG depends on the consumers’ acceptance of SG products and services. Yet fully engaging the residential space in the SG remains a challenge. This work aims to provide energy systems researchers and decision makers with proper insight into the underlying drivers of consumer acceptance of the SG and the logical steps for their engagement to promote the SG technology and making it feasible in a timely manner.

Suggested Citation

  • Ellabban, Omar & Abu-Rub, Haitham, 2016. "Smart grid customers' acceptance and engagement: An overview," Renewable and Sustainable Energy Reviews, Elsevier, vol. 65(C), pages 1285-1298.
  • Handle: RePEc:eee:rensus:v:65:y:2016:i:c:p:1285-1298
    DOI: 10.1016/j.rser.2016.06.021
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    3. Anna Kowalska-Pyzalska & Katarzyna Byrka, 2019. "Determinants of the Willingness to Energy Monitoring by Residential Consumers: A Case Study in the City of Wroclaw in Poland," Energies, MDPI, Open Access Journal, vol. 12(5), pages 1-20, March.
    4. Kowalska-Pyzalska, Anna, 2018. "What makes consumers adopt to innovative energy services in the energy market? A review of incentives and barriers," Renewable and Sustainable Energy Reviews, Elsevier, vol. 82(P3), pages 3570-3581.
    5. Yash Chawla & Anna Kowalska-Pyzalska & Burcu Oralhan, 2020. "Attitudes and Opinions of Social Media Users Towards Smart Meters’ Rollout in Turkey," Energies, MDPI, Open Access Journal, vol. 13(3), pages 1-27, February.
    6. Anna Kowalska-Pyzalska, 2016. "What makes consumers adopt to innovative energy services in the energy market?," HSC Research Reports HSC/16/09, Hugo Steinhaus Center, Wroclaw University of Technology.
    7. Jūratė Banytė & Laura Šalčiuvienė & Aistė Dovalienė & Žaneta Piligrimienė & Włodzimierz Sroka, 2020. "Sustainable Consumption Behavior at Home and in the Workplace: Avenues for Innovative Solutions," Sustainability, MDPI, Open Access Journal, vol. 12(16), pages 1-24, August.
    8. Anna Kowalska-Pyzalska & Katarzyna Byrka & Jakub Serek, 2020. "How to Foster the Adoption of Electricity Smart Meters? A Longitudinal Field Study of Residential Consumers," Energies, MDPI, Open Access Journal, vol. 13(18), pages 1-19, September.
    9. Radenković, Miloš & Bogdanović, Zorica & Despotović-Zrakić, Marijana & Labus, Aleksandra & Lazarević, Saša, 2020. "Assessing consumer readiness for participation in IoT-based demand response business models," Technological Forecasting and Social Change, Elsevier, vol. 150(C).
    10. Iliopoulos, Nikolaos & Esteban, Miguel & Kudo, Shogo, 2020. "Assessing the willingness of residential electricity consumers to adopt demand side management and distributed energy resources: A case study on the Japanese market," Energy Policy, Elsevier, vol. 137(C).
    11. Eunice Espe & Vidyasagar Potdar & Elizabeth Chang, 2018. "Prosumer Communities and Relationships in Smart Grids: A Literature Review, Evolution and Future Directions," Energies, MDPI, Open Access Journal, vol. 11(10), pages 1-24, September.
    12. Yash Chawla & Anna Kowalska-Pyzalska, 2019. "Public Awareness and Consumer Acceptance of Smart Meters among Polish Social Media Users," Energies, MDPI, Open Access Journal, vol. 12(14), pages 1-27, July.
    13. Waseem Akram & Muaz Niazi & Laszlo Barna Iantovics & Athanasios V. Vasilakos, 2019. "Towards Agent-Based Model Specification of Smart Grid: A Cognitive Agent-Based Computing Approach," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 17(3-B), pages 546-585.
    14. Howell, Shaun & Rezgui, Yacine & Hippolyte, Jean-Laurent & Jayan, Bejay & Li, Haijiang, 2017. "Towards the next generation of smart grids: Semantic and holonic multi-agent management of distributed energy resources," Renewable and Sustainable Energy Reviews, Elsevier, vol. 77(C), pages 193-214.
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    16. Alam, Sheraz & Sohail, M. Farhan & Ghauri, Sajjad A. & Qureshi, I.M. & Aqdas, Naveed, 2017. "Cognitive radio based Smart Grid Communication Network," Renewable and Sustainable Energy Reviews, Elsevier, vol. 72(C), pages 535-548.
    17. Khan, Imran, 2020. "Impacts of energy decentralization viewed through the lens of the energy cultures framework: Solar home systems in the developing economies," Renewable and Sustainable Energy Reviews, Elsevier, vol. 119(C).

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