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Explaining the competitive advantage of logistics service providers: A resource-based view approach

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  • Yew Wong, Chee
  • Karia, Noorliza

Abstract

This article identifies strategic logistics resources acquired and bundled by logistics service providers (LSPs) to achieve competitive advantage. Based on a theoretical framework derived from the resource-based view (RBV) theory, contents of a database of company profiles of 15 selected LSPs are analysed. Results show that all LSPs have been acquiring physical, human, information, knowledge and relational resources and then bundling them together in various specific manners to create inimitable and firm-specific capabilities. However, only some of them performed well financially. The findings contribute to the conceptualisation and measurement of strategic logistics resources and the identification of resource bundling processes.

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  • Yew Wong, Chee & Karia, Noorliza, 2010. "Explaining the competitive advantage of logistics service providers: A resource-based view approach," International Journal of Production Economics, Elsevier, vol. 128(1), pages 51-67, November.
    • Handle: RePEc:eee:proeco:v:128:y:2010:i:1:p:51-67
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    Cited by:

    1. Anchal Gupta & Rajesh K. Singh & P. K. Suri, 2018. "Sustainable Service Quality Management by Logistics Service Providers: An Indian Perspective," Global Business Review, International Management Institute, vol. 19(3_suppl), pages 130-150, June.
    2. Kiesel, Florian & Ries, Jörg M. & Tielmann, Artur, 2017. "Reprint of “The impact of mergers and acquisitions on shareholders' wealth in the logistics service industry”," International Journal of Production Economics, Elsevier, vol. 194(C), pages 261-277.
    3. Anchal Gupta & Rajesh Kumar Singh & Pradeep Kumar Suri, 2018. "Prioritizing Critical Success Factors for Sustainable Service Quality Management by Logistics Service Providers," Vision, , vol. 22(3), pages 295-305, September.
    4. Taewon Hwang & Sung Tae Kim, 2019. "Balancing in-house and outsourced logistics services: effects on supply chain agility and firm performance," Service Business, Springer;Pan-Pacific Business Association, vol. 13(3), pages 531-556, September.
    5. Tsung-Yu Chou & Yen-Ting Chen, 2020. "Applying Fuzzy AHP and TOPSIS Method to Identify Key Organizational Capabilities," Mathematics, MDPI, vol. 8(5), pages 1-16, May.
    6. Michal Košíček & Radek Tesař & František Dařena & Roman Malo & Arnošt Motyčka, 2012. "Route planning module as a part of Supply Chain Management system," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 60(2), pages 135-142.
    7. Evelyne Tina Kassai & Muhammad Azmat & Sebastian Kummer, 2020. "Scope of Using Autonomous Trucks and Lorries for Parcel Deliveries in Urban Settings," Logistics, MDPI, vol. 4(3), pages 1-25, August.
    8. Liu, Chiung-Lin & Shang, Kuo-Chung & Lirn, Taih-Cherng & Lai, Kee-Hung & Lun, Y.H. Venus, 2018. "Supply chain resilience, firm performance, and management policies in the liner shipping industry," Transportation Research Part A: Policy and Practice, Elsevier, vol. 110(C), pages 202-219.
    9. Yuan, Zhennan & Chen, Frank Y. & Yan, Xiaoming & Yu, Yugang, 2020. "Operational implications of yield uncertainty in mergers and acquisitions," International Journal of Production Economics, Elsevier, vol. 219(C), pages 248-258.
    10. Miroslava Rakovska & Petya Fileva, 2017. "Phases of the Development of Logistics Service Providers: The Case of Bulgaria," Economic Studies journal, Bulgarian Academy of Sciences - Economic Research Institute, issue 5, pages 125-151.
    11. Hausladen, Iris & Schosser, Maximilian, 2020. "Towards a maturity model for big data analytics in airline network planning," Journal of Air Transport Management, Elsevier, vol. 82(C).
    12. Kotlars Aleksandrs, 2018. "Resource and Internal Process Management in Third Party Logistics," Economics and Business, Sciendo, vol. 32(1), pages 228-246, December.
    13. Omoruyi Osayuwamen & Mafini Chengedzai, 2016. "Supply Chain Management and Customer Satisfaction in Small to Medium Enterprises," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 61(3), pages 43-58, December.
    14. Cécile Cezanne & Laurence Saglietto, 2016. "Human Capital-Intensive Firms and 4PLs: A Specific Partnership," Journal of Economics and Management, College of Business, Feng Chia University, Taiwan, vol. 12(1), pages 61-83, February.
    15. Ramanathan, Ramakrishnan & Ramanathan, Usha & Hsiao, Hsieh-Ling, 2012. "The impact of e-commerce on Taiwanese SMEs: Marketing and operations effects," International Journal of Production Economics, Elsevier, vol. 140(2), pages 934-943.
    16. Roy Van den Berg & Peter W. De Langen, 2015. "Towards an 'inland terminal centred' value proposition," Maritime Policy & Management, Taylor & Francis Journals, vol. 42(5), pages 499-515, July.
    17. Valentina Carbone & Aurélien Rouquet & Christine Roussat, 2017. "The Rise of Crowd Logistics: A New Way to Co‐Create Logistics Value," Post-Print hal-03118967, HAL.
    18. Kiesel, Florian & Ries, Jörg M. & Tielmann, Artur, 2017. "The impact of mergers and acquisitions on shareholders' wealth in the logistics service industry," International Journal of Production Economics, Elsevier, vol. 193(C), pages 781-797.
    19. Barker, Jordan M. & Gibson, Andrew R. & Hofer, Adriana R. & Hofer, Christian & Moussaoui, Issam & Scott, Marc A., 2021. "A competitive dynamics perspective on the diversification of third-party logistics providers’ service portfolios," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 146(C).
    20. Wagner, Stephan M. & Sutter, Reto, 2012. "A qualitative investigation of innovation between third-‐party logistics providers and customers," International Journal of Production Economics, Elsevier, vol. 140(2), pages 944-958.
    21. Zhu, Wenwen & Ng, Stephen C.H. & Wang, Zhiqiang & Zhao, Xiande, 2017. "The role of outsourcing management process in improving the effectiveness of logistics outsourcing," International Journal of Production Economics, Elsevier, vol. 188(C), pages 29-40.
    22. Subramanian, Nachiappan & Gunasekaran, Angappa & Gao, Yanan, 2016. "Innovative service satisfaction and customer promotion behaviour in the Chinese budget hotel: an empirical study," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 201-210.
    23. Schoenherr, Tobias, 2012. "The role of environmental management in sustainable business development: A multi-country investigation," International Journal of Production Economics, Elsevier, vol. 140(1), pages 116-128.
    24. Venus Lun, Y.H. & Lai, Kee-hung & Wong, Christina W.Y. & Cheng, T.C.E., 2015. "Greening propensity and performance implications for logistics service providers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 74(C), pages 50-62.

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