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Explaining the competitive advantage of logistics service providers: A resource-based view approach

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  • Yew Wong, Chee
  • Karia, Noorliza

Abstract

This article identifies strategic logistics resources acquired and bundled by logistics service providers (LSPs) to achieve competitive advantage. Based on a theoretical framework derived from the resource-based view (RBV) theory, contents of a database of company profiles of 15 selected LSPs are analysed. Results show that all LSPs have been acquiring physical, human, information, knowledge and relational resources and then bundling them together in various specific manners to create inimitable and firm-specific capabilities. However, only some of them performed well financially. The findings contribute to the conceptualisation and measurement of strategic logistics resources and the identification of resource bundling processes.

Suggested Citation

  • Yew Wong, Chee & Karia, Noorliza, 2010. "Explaining the competitive advantage of logistics service providers: A resource-based view approach," International Journal of Production Economics, Elsevier, vol. 128(1), pages 51-67, November.
  • Handle: RePEc:eee:proeco:v:128:y:2010:i:1:p:51-67
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    References listed on IDEAS

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    5. Bienstock, Carol C. & Royne, Marla B. & Sherrell, Dan & Stafford, Thomas F., 2008. "An expanded model of logistics service quality: Incorporating logistics information technology," International Journal of Production Economics, Elsevier, vol. 113(1), pages 205-222, May.
    6. Photis M Panayides & Meko So, 2005. "The Impact of Integrated Logistics Relationships on Third-Party Logistics Service Quality and Performance," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 7(1), pages 36-55, March.
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    Cited by:

    1. repec:eee:proeco:v:194:y:2017:i:c:p:261-277 is not listed on IDEAS
    2. Cécile Cezanne & Laurence Saglietto, 2016. "Human Capital-Intensive Firms and 4PLs: A Specific Partnership," Journal of Economics and Management, College of Business, Feng Chia University, Taiwan, vol. 12(1), pages 61-83, February.
    3. Ramanathan, Ramakrishnan & Ramanathan, Usha & Hsiao, Hsieh-Ling, 2012. "The impact of e-commerce on Taiwanese SMEs: Marketing and operations effects," International Journal of Production Economics, Elsevier, vol. 140(2), pages 934-943.
    4. repec:eee:proeco:v:193:y:2017:i:c:p:781-797 is not listed on IDEAS
    5. Wagner, Stephan M. & Sutter, Reto, 2012. "A qualitative investigation of innovation between third-‐party logistics providers and customers," International Journal of Production Economics, Elsevier, vol. 140(2), pages 944-958.
    6. repec:eee:proeco:v:188:y:2017:i:c:p:29-40 is not listed on IDEAS
    7. Subramanian, Nachiappan & Gunasekaran, Angappa & Gao, Yanan, 2016. "Innovative service satisfaction and customer promotion behaviour in the Chinese budget hotel: an empirical study," International Journal of Production Economics, Elsevier, vol. 171(P2), pages 201-210.
    8. Schoenherr, Tobias, 2012. "The role of environmental management in sustainable business development: A multi-country investigation," International Journal of Production Economics, Elsevier, vol. 140(1), pages 116-128.
    9. Venus Lun, Y.H. & Lai, Kee-hung & Wong, Christina W.Y. & Cheng, T.C.E., 2015. "Greening propensity and performance implications for logistics service providers," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 74(C), pages 50-62.

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