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An empirical study of 360-degree feedback, organizational justice, and firm sustainability

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  • Karkoulian, Silva
  • Assaker, Guy
  • Hallak, Rob

Abstract

The extensive efforts on soliciting organizational justice for employees and sustaining this justice throughout the organization have turned justice into a vital component of the organizational culture and structure. However, the conditions affecting the latter still lack research. This study tests the compound correlation between organizational justice and the application of 360-degree feedback while emphasizing the sustainability of a just and fair work environment in an organization. A sample of 400 employees occupying various positions in home appliances and electronics organizations contribute to this research. The results of the path analysis (PA) demonstrate that the implementation of 360-degree feedback in an organization not only gives rise to organizational justice, but also aids in sustaining this justice and making justice an integral part of the organizational culture.

Suggested Citation

  • Karkoulian, Silva & Assaker, Guy & Hallak, Rob, 2016. "An empirical study of 360-degree feedback, organizational justice, and firm sustainability," Journal of Business Research, Elsevier, vol. 69(5), pages 1862-1867.
    • Handle: RePEc:eee:jbrese:v:69:y:2016:i:5:p:1862-1867
    DOI: 10.1016/j.jbusres.2015.10.070
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    References listed on IDEAS

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    Cited by:

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    2. Fogoroş Teodora Elena & Maftei Mihaela & Biţan Gabriela Elena & Kurth Bastian L., 2020. "Study on methods for evaluating employees performance in the context of digitization," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 14(1), pages 878-892, July.
    3. Wing, Albert & Wilk, Shaun, 2019. "Social Responsibility of Recycling," MPRA Paper 93842, University Library of Munich, Germany.
    4. Woocheol Kim & Jiwon Park, 2017. "Examining Structural Relationships between Work Engagement, Organizational Procedural Justice, Knowledge Sharing, and Innovative Work Behavior for Sustainable Organizations," Sustainability, MDPI, vol. 9(2), pages 1-16, February.
    5. Miao Lei & Gazi Mahabubul Alam & Karima Bashir, 2024. "The Relationships between Job Performance, Job Burnout, and Psychological Counselling: A Perspective on Sustainable Development Goals (SDGs)," Sustainability, MDPI, vol. 16(17), pages 1-18, September.
    6. Zahid Yousaf & Magdalena Radulescu, 2024. "Does Organizational Virtue Crop-Up Organizational Justice? Accessing the Mediating Role of Moral Identity," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 9420-9439, June.
    7. Xie, Jiangtao & Jain, Tanusree, 2024. "Unpacking micro-CSR through a computational literature review: An identity heterogeneity view of internal stakeholders," Journal of Business Research, Elsevier, vol. 172(C).

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