Shopping well-being at the mall: Construct, antecedents, and consequences
The study defines shopping well-being at the mall as a shopper's perceived impact of a shopping mall in contributing to satisfaction in important life domains resulting in a global judgment that the mall contributes significantly to one's overall quality of life. Particularly, the study puts forward six predictive factors of the retail mix as influencing shopping well-being: functionality, convenience, safety, leisure, atmospherics, and self-identification. Additionally, the study predicts that shopping well-being positively influences mall loyalty and positive word of mouth. A shopper survey conducted in two North-American shopping malls provides data testing several predictions of potential theoretical and managerial significances.
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- Stephan Grzeskowiak & M. Sirgy & Dong-Jin Lee & C. Claiborne, 2006. "Housing Well-Being: Developing and Validating a Measure," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 79(3), pages 503-541, December.
- Alan Waterman & Seth Schwartz & Regina Conti, 2008. "The Implications of Two Conceptions of Happiness (Hedonic Enjoyment and Eudaimonia) for the Understanding of Intrinsic Motivation," Journal of Happiness Studies, Springer, vol. 9(1), pages 41-79, January.
- Holbrook, Morris B & Hirschman, Elizabeth C, 1982. " The Experiential Aspects of Consumption: Consumer Fantasies, Feelings, and Fun," Journal of Consumer Research, Oxford University Press, vol. 9(2), pages 132-140, September.
- Bloch, Peter H & Brunel, Frederic F & Arnold, Todd J, 2003. " Individual Differences in the Centrality of Visual Product Aesthetics: Concept and Measurement," Journal of Consumer Research, Oxford University Press, vol. 29(4), pages 551-565, March.
- Chebat, Jean-Charles & Sirgy, M. Joseph & St-James, Valerie, 2006. "Upscale image transfer from malls to stores: A self-image congruence explanation," Journal of Business Research, Elsevier, vol. 59(12), pages 1288-1296, November.
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