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Effects of mentoring functions on receivers' organizational citizenship behavior in a Chinese context: A two-study investigation

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  • Kwan, Ho Kwong
  • Liu, Jun
  • Yim, Frederick Hong-kit

Abstract

This research examines the relationship between mentoring functions received by employees and their organizational citizenship behavior (OCB), and the moderating effects of perceived quality relationships with mentoring function providers in China. Results of Study 1 from a sample of 385 supervisor-subordinate dyads reveal that role modeling received by protégés positively relates to their OCB, and perceived mentoring relationship quality moderates the association between career support received and protégés' OCB. Moreover, nonprotégés and protégés who receive high levels of overall mentoring functions perform more OCB than protégés who receive low levels of mentoring functions. Results of Study 2 from 258 supervisor-subordinate dyads show that role modeling received by subordinates positively relates to their OCB directed at individuals (OCBI) and at the organization (OCBO) while career support received positively relates to OCBO. Additionally, leader-member exchange moderates the linkages of role modeling with OCBI and OCBO.

Suggested Citation

  • Kwan, Ho Kwong & Liu, Jun & Yim, Frederick Hong-kit, 2011. "Effects of mentoring functions on receivers' organizational citizenship behavior in a Chinese context: A two-study investigation," Journal of Business Research, Elsevier, vol. 64(4), pages 363-370, April.
    • Handle: RePEc:eee:jbrese:v:64:y:2011:i:4:p:363-370
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    References listed on IDEAS

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    Cited by:

    1. Han Cheng Chang & Jin Feng Uen, 2022. "Shaping Organizational Citizenship Behavior of New Employees: Effects of Mentoring Functions and Supervisor Need for Achievement," SAGE Open, , vol. 12(1), pages 21582440211, January.
    2. Kamran Adil & Asif Mahmood, 2023. "Enhancing Family Life Quality of Nurses Amid COVID-19 Pandemic: The Mediating Role of Organization-Based Self-Esteem in the Relationship Between Mentoring Quality and Family Satisfaction," SAGE Open, , vol. 13(3), pages 21582440231, August.
    3. López-Domínguez, Mercedes & Enache, Mihaela & Sallan, Jose M. & Simo, Pep, 2013. "Transformational leadership as an antecedent of change-oriented organizational citizenship behavior," Journal of Business Research, Elsevier, vol. 66(10), pages 2147-2152.
    4. Jun Liu & Chun Hui & Cynthia Lee & Zhen Xiong Chen, 2013. "Why Do I Feel Valued and Why Do I Contribute? A Relational Approach to Employee's Organization-Based Self-Esteem and Job Performance," Journal of Management Studies, Wiley Blackwell, vol. 50(6), pages 1018-1040, September.
    5. Eko Yi Liao & Chun Hui, 2021. "A resource-based perspective on leader-member exchange: An updated meta-analysis," Asia Pacific Journal of Management, Springer, vol. 38(1), pages 317-370, March.

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