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When psychological contract violation inhibits affiliative and challenging behaviors: the roles of supervisor-subordinate guanxi and job control

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  • Jianqun Sun

    (Suzhou University of Science and Technology)

  • Junhong Zhang
  • Rui Li

    (Hefei University of Technology)

  • Hui-Hua Zhang

    (Shanghai Normal University)

Abstract

The present research sought to simultaneously examine across two field studies the effects of psychological contract violation on both affiliative and challenging forms of organizational citizenship behaviors, and, more critically, to explore how these effects varied as a function of a non-work exchange relationship factor (i.e., supervisor-subordinate guanxi) and/or a work context factor (i.e., job control). In Study 1, we found that psychological contract violation was negatively related to both helping and taking charge. Moreover, high levels of supervisor-subordinate guanxi weakened the relations of psychological contract violation with both helping and taking charge, whereas high levels of job control strengthened the relation of psychological contract violation with taking charge. These findings were largely replicated in Study 2 when using conscientiousness and voice as exemplars of affiliative and challenging behaviors, respectively. We conclude by discussing the theoretical and practical implications of our key findings.

Suggested Citation

  • Jianqun Sun & Junhong Zhang & Rui Li & Hui-Hua Zhang, 2024. "When psychological contract violation inhibits affiliative and challenging behaviors: the roles of supervisor-subordinate guanxi and job control," Review of Managerial Science, Springer, vol. 18(4), pages 1047-1075, April.
    • Handle: RePEc:spr:rvmgts:v:18:y:2024:i:4:d:10.1007_s11846-023-00632-1
    DOI: 10.1007/s11846-023-00632-1
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    References listed on IDEAS

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    1. Jiing-Lih Farh & Chen-Bo Zhong & Dennis W. Organ, 2004. "Organizational Citizenship Behavior in the People's Republic of China," Organization Science, INFORMS, vol. 15(2), pages 241-253, April.
    2. Ying Chen & Ray Friedman & Enhai Yu & Weihua Fang & Xinping Lu, 2009. "Supervisor–Subordinate Guanxi: Developing a Three-Dimensional Model and Scale," Management and Organization Review, The International Association for Chinese Management Research, vol. 5(3), pages 375-399, November.
    3. Chen, Ying & Friedman, Ray & Yu, Enhai & Fang, Weihua & Lu, Xinping, 2009. "Supervisor–Subordinate Guanxi: Developing a Three-Dimensional Model and Scale," Management and Organization Review, Cambridge University Press, vol. 5(3), pages 375-399, November.
    4. Li‐Qun Wei & Jun Liu & Yuan‐Yi Chen & Long‐Zeng Wu, 2010. "Political Skill, Supervisor–Subordinate Guanxi and Career Prospects in Chinese Firms," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 437-454, May.
    5. Jun Liu & Chun Hui & Cynthia Lee & Zhen Xiong Chen, 2013. "Why Do I Feel Valued and Why Do I Contribute? A Relational Approach to Employee's Organization-Based Self-Esteem and Job Performance," Journal of Management Studies, Wiley Blackwell, vol. 50(6), pages 1018-1040, September.
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    1. Gianluigi Guido, 2025. "Godfather Marketing: offering favors before products," Review of Managerial Science, Springer, vol. 19(4), pages 1095-1129, April.

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