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Turnover intention of air traffic controllers in Taiwan: A note

Author

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  • Kuo, Chung-Wei
  • Jou, Rong-Chang
  • Lin, Shu-Wun

Abstract

This study examines the relationships between job stress, satisfaction, performance and turnover intention among air traffic controllers in Taiwan. In addition, personality traits, gender and marital status are examined as moderators in the effects on the turnover intention of an air traffic controller. The results show that the turnover intention of controllers increases as the job stress becomes heavier. In addition to the direct effect, turnover intention is also influenced by job stress indirectly through job satisfaction. Job stress and job performance are negatively correlated while job performance and turnover intention have no relationship. As for the moderators, different personality traits of air traffic controllers have different effects on job stress.

Suggested Citation

  • Kuo, Chung-Wei & Jou, Rong-Chang & Lin, Shu-Wun, 2012. "Turnover intention of air traffic controllers in Taiwan: A note," Journal of Air Transport Management, Elsevier, vol. 25(C), pages 50-52.
    • Handle: RePEc:eee:jaitra:v:25:y:2012:i:c:p:50-52
    DOI: 10.1016/j.jairtraman.2012.08.003
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    1. AfDB AfDB, . "AfDB Group Annual Report in Brief 2009," Annual Report, African Development Bank, number 65 edited by Koua Louis Kouakou.
    2. AfDB AfDB, . "AfDB Group Annual Report 2009," Annual Report, African Development Bank, number 66 edited by Koua Louis Kouakou.
    3. AfDB AfDB, . "AfDB Group Annual Report 2009 (Arabic)," Annual Report, African Development Bank, number 68 edited by Koua Louis Kouakou.
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    Cited by:

    1. Ali Katebi & Mohammad Hossain HajiZadeh & Ali Bordbar & Amir Masoud Salehi, 2022. "The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 21-42, March.
    2. Zhong, Z.W. & Varun, Dhir & Lin, Y.J., 2017. "Studies for air traffic management R&D in the ASEAN-region context," Journal of Air Transport Management, Elsevier, vol. 64(PA), pages 15-20.
    3. Jenatabadi, Hashem Salarzadeh & Ismail, Noor Azina, 2014. "Application of structural equation modelling for estimating airline performance," Journal of Air Transport Management, Elsevier, vol. 40(C), pages 25-33.

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