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Team diversity and team helping behavior: The mediating roles of team cooperation and team cohesion

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  • Liang, Hsiao-Yun
  • Shih, Hsi-An
  • Chiang, Yun-Haw

Abstract

This study regards team helping behavior as a collective phenomenon that happens at the level of work teams. We argue that both the surface-level demographic diversity and deep-level trait diversity of team members are negatively related to team helping behavior. We further argue that team cohesion and cooperation will mediate the effects of team members' demographic characteristics and trait diversity on team helping. Collecting survey data from 558 employees in 133 work teams in Taiwanese firms, we use a hierarchical regression to test our hypotheses and find that they are partially supported. Since some of the hypotheses based on the similarity–attraction perspective were not supported, it appears that not all types of team diversity influence team outcomes in the same way. The widely-accepted similarity–attraction perspective may thus be too broad and too general to explain the effects of team diversity on team processes and outcomes.

Suggested Citation

  • Liang, Hsiao-Yun & Shih, Hsi-An & Chiang, Yun-Haw, 2015. "Team diversity and team helping behavior: The mediating roles of team cooperation and team cohesion," European Management Journal, Elsevier, vol. 33(1), pages 48-59.
    • Handle: RePEc:eee:eurman:v:33:y:2015:i:1:p:48-59
    DOI: 10.1016/j.emj.2014.07.002
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    References listed on IDEAS

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    Cited by:

    1. Tekleab, Amanuel G. & Karaca, Ayse & Quigley, Narda R. & Tsang, Eric W.K., 2016. "Re-examining the functional diversity–performance relationship: The roles of behavioral integration, team cohesion, and team learning," Journal of Business Research, Elsevier, vol. 69(9), pages 3500-3507.
    2. Mary Vigier & Helen Spencer-Oatey, 2017. "Code-switching in newly-formed multinational project teams : challenges, strategies and effects," Post-Print hal-03220241, HAL.
    3. Dirk De Clercq & Zahid Rahman & Inam Ul Haq, 2019. "Explaining Helping Behavior in the Workplace: The Interactive Effect of Family-to-Work Conflict and Islamic Work Ethic," Journal of Business Ethics, Springer, vol. 155(4), pages 1167-1177, April.
    4. Klockmann, Victor & von Schenk, Alicia, 2023. "Patronizing behavior in heterogeneous teams: A laboratory experiment," Journal of Behavioral and Experimental Economics (formerly The Journal of Socio-Economics), Elsevier, vol. 107(C).
    5. Xia Jiang & Jing Du & Tianfei Yang & Jinfan Zhou, 2021. "Sustainable Interpersonal Interaction: Research on Instant Message and Helping from the Perspective of Sender," Sustainability, MDPI, vol. 13(1), pages 1-12, January.
    6. Jing Xiu & Zhenduo Zhang & Zhigang Li & Junwei Zheng, 2019. "How Do Coworkers Aid in Coping with Emotional Exhaustion? An Experience Sampling Method Approach," IJERPH, MDPI, vol. 16(16), pages 1-14, August.

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