IDEAS home Printed from https://ideas.repec.org/a/eee/epplan/v97y2023ics0149718922001768.html
   My bibliography  Save this article

Evaluating quality improvement at scale: A pilot study on routine reporting for executive board governance in a UK National Health Service organisation

Author

Listed:
  • Chua, Kia-Chong
  • Henderson, Claire
  • Grey, Barbara
  • Holland, Michael
  • Sevdalis, Nick

Abstract

Quality improvement (QI) in healthcare is a cultural transformation process. We explored how routine reporting could be developed to aid visibility of the process for QI governance.

Suggested Citation

  • Chua, Kia-Chong & Henderson, Claire & Grey, Barbara & Holland, Michael & Sevdalis, Nick, 2023. "Evaluating quality improvement at scale: A pilot study on routine reporting for executive board governance in a UK National Health Service organisation," Evaluation and Program Planning, Elsevier, vol. 97(C).
  • Handle: RePEc:eee:epplan:v:97:y:2023:i:c:s0149718922001768
    DOI: 10.1016/j.evalprogplan.2022.102222
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0149718922001768
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.evalprogplan.2022.102222?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Deng, Lu & Li, Sifei & Liao, Mingqing, 2017. "Dividends and earnings quality: Evidence from China," International Review of Economics & Finance, Elsevier, vol. 48(C), pages 255-268.
    2. Alberta Tahiri & Prof.Dr. Idriz Kovaci, 2017. "Assessment of the quality of products in tourism," European Journal of Multidisciplinary Studies Articles, Revistia Research and Publishing, vol. 2, May Augus.
    3. Bader M. A. Almohaimmeed, 2017. "Restaurant Quality and Customer Satisfaction," International Review of Management and Marketing, Econjournals, vol. 7(3), pages 42-49.
    4. Asim Anwar & Boon-Chong Seet & Xue Jun Li, 2017. "Quality of Service Based NOMA Group D2D Communications," Future Internet, MDPI, vol. 9(4), pages 1-14, November.
    5. Tang Li & Pingtian Wang & Xingyan Liu & Hong Cheng, 2017. "Quality-oriented growth: a new trend for Chinese firms," China Economic Journal, Taylor & Francis Journals, vol. 10(1), pages 34-46, January.
    6. Helgi Þór Ingason & Elín Ragnhildur Jónsdóttir, 2017. "The house of competence of the quality manager," Cogent Business & Management, Taylor & Francis Journals, vol. 4(1), pages 1345050-134, January.
    7. Li Feng & Tim R. Sass, 2017. "Teacher Quality and Teacher Mobility," Education Finance and Policy, MIT Press, vol. 12(3), pages 396-418, Summer.
    8. Armstrong, Natalie & Brewster, Liz & Tarrant, Carolyn & Dixon, Ruth & Willars, Janet & Power, Maxine & Dixon-Woods, Mary, 2018. "Taking the heat or taking the temperature? A qualitative study of a large-scale exercise in seeking to measure for improvement, not blame," Social Science & Medicine, Elsevier, vol. 198(C), pages 157-164.
    9. Huaqing He & Yunfei Deng, 2015. "The Mental Lexicon and English Vocabulary Teaching," English Language Teaching, Canadian Center of Science and Education, vol. 8(7), pages 1-40, July.
    10. Silvana Alvarez Iturri & Ester Martínez Ros, 2017. "Pricing the quality of an innovative idea," Working Papers 2017.03, International Network for Economic Research - INFER.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Bennetts, Shannon K & Love, Jasmine & Bennett, Clair & Burgemeister, Fiona & Westrupp, Elizabeth M & Hackworth, Naomi J & Mensah, Fiona K & Levickis, Penny & Nicholson, Jan M, 2023. "Do neighbourhoods influence how parents and children interact? Direct observations of parent–child interactions within a large Australian study," Children and Youth Services Review, Elsevier, vol. 146(C).
    2. Hinlayagan Kymwell Recamadas, 2018. "A path analysis of customer loyalty of homegrown coffee shops in Davao region," Journal of Administrative and Business Studies, Professor Dr. Usman Raja, vol. 4(4), pages 185-195.
    3. Wu, Ming & Ohk, Kiyool & Ko, Kwangsoo, 2019. "Are cash-flow betas really bad? Evidence from the Greater Chinese stock markets," International Review of Financial Analysis, Elsevier, vol. 63(C), pages 58-68.
    4. Feng, Li & Figlio, David & Sass, Tim, 2018. "School accountability and teacher mobility," Journal of Urban Economics, Elsevier, vol. 103(C), pages 1-17.
    5. Steven Bednar & Dora Gicheva, 2019. "Workplace Support and Diversity in the Market for Public School Teachers," Education Finance and Policy, MIT Press, vol. 14(2), pages 272-297, Spring.
    6. Cory Koedel & Jiaxi Li, 2016. "The Efficiency Implications Of Using Proportional Evaluations To Shape The Teaching Workforce," Contemporary Economic Policy, Western Economic Association International, vol. 34(1), pages 47-62, January.
    7. Ni‐Yun Chen & Chi‐Chun Liu, 2021. "Share repurchases and market signaling: Evidence from earnings management," International Review of Finance, International Review of Finance Ltd., vol. 21(4), pages 1203-1224, December.
    8. Niu, Yuhao & Wang, Sai & Wen, Wen & Li, Sifei, 2023. "Does digital transformation speed up dynamic capital structure adjustment? Evidence from China," Pacific-Basin Finance Journal, Elsevier, vol. 79(C).
    9. C. Kirabo Jackson, 2013. "Match Quality, Worker Productivity, and Worker Mobility: Direct Evidence from Teachers," The Review of Economics and Statistics, MIT Press, vol. 95(4), pages 1096-1116, October.
    10. Kraft, Matthew A. & Brunner, Eric J. & Dougherty, Shaun M. & Schwegman, David J., 2020. "Teacher accountability reforms and the supply and quality of new teachers," Journal of Public Economics, Elsevier, vol. 188(C).
    11. Hanushek, Eric A. & Rivkin, Steven G. & Schiman, Jeffrey C., 2016. "Dynamic effects of teacher turnover on the quality of instruction," Economics of Education Review, Elsevier, vol. 55(C), pages 132-148.
    12. Khanh Hoang & Thanh Tat Tran & Hien Thi Thu Tran & Anh Quoc Le, 2022. "Do different political connections affect financial reporting quality differently? Evidence from Malaysia," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 43(2), pages 289-300, March.
    13. Escribano, Rosario & Treviño, Ernesto & Nussbaum, Miguel & Torres Irribarra, David & Carrasco, Diego, 2020. "How much does the quality of teaching vary at under-performing schools? Evidence from classroom observations in Chile," International Journal of Educational Development, Elsevier, vol. 72(C).
    14. Chaohai Shen & Tong Sheng & Xingheng Shi & Bingquan Fang & Xiaoqian Lu & Xiaolan Zhou, 2022. "The Relationship between Housing Price, Teacher Salary Improvement, and Sustainable Regional Economic Development," Land, MDPI, vol. 11(12), pages 1-21, December.
    15. Bruhn, Jesse & Imberman, Scott & Winters, Marcus, 2022. "Regulatory arbitrage in teacher hiring and retention: Evidence from Massachusetts Charter Schools," Journal of Public Economics, Elsevier, vol. 215(C).
    16. Ali Protik & Steven Glazerman & Julie Bruch & Bing-ru Teh, 2015. "Staffing a Low-Performing School: Behavioral Responses to Selective Teacher Transfer Incentives," Education Finance and Policy, MIT Press, vol. 10(4), pages 573-610, October.
    17. Johnston, Andrew C., 2021. "Preferences, Selection, and the Structure of Teacher Pay," IZA Discussion Papers 14831, Institute of Labor Economics (IZA).
    18. Shawn Ni & Michael Podgursky & Xiqian Wang, 2022. "Teacher Pension Plan Incentives, Retirement Decisions, and Workforce Quality," Journal of Human Resources, University of Wisconsin Press, vol. 57(1), pages 272-303.
    19. Julie Berry Cullen & Cory Koedel & Eric Parsons, 2021. "The Compositional Effect of Rigorous Teacher Evaluation on Workforce Quality," Education Finance and Policy, MIT Press, vol. 16(1), pages 7-41, Winter.
    20. Fuchsman, Dillon & Sass, Tim & Zamarro, Gema, 2020. "Testing, Teacher Turnover and the Distribution of Teachers Across Grades and Schools," Working Papers 20-1, Sinquefield Center for Applied Economic Research, Saint Louis University.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:epplan:v:97:y:2023:i:c:s0149718922001768. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/evalprogplan .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.