IDEAS home Printed from https://ideas.repec.org/a/eee/ejores/v224y2013i2p302-312.html
   My bibliography  Save this article

Last time buy decisions for products sold under warranty

Author

Listed:
  • van der Heijden, Matthieu
  • Iskandar, Bermawi P.

Abstract

Manufacturers supplying products under warranty need a strategy to deal with failures during the warranty period: repair the product or replace it by a new one, depending on e.g. age and/or usage of the failed product. An (implicit) assumption in virtually all models is that new products to replace the failed ones are immediately available at given replacement costs. Because of the short life cycles of many products, manufacturing may be discontinued before the end of the warranty period. At that point in time, the supplier has to decide how many products to put on the shelf to replace failed products under warranty that will be returned from the field (the last time buy decision). This is a trade-off between product availability for replacement and costs of product obsolescence. In this paper, we consider the joint optimization of repair-replacement decisions and the last time buy quantity for products sold under warranty. We develop approximations to estimate the total relevant costs and service levels for this problem, and show that we can easily find near-optimal last time buy quantities using a numerical search. Comparison to discrete event simulation results shows an excellent performance of our methods.

Suggested Citation

  • van der Heijden, Matthieu & Iskandar, Bermawi P., 2013. "Last time buy decisions for products sold under warranty," European Journal of Operational Research, Elsevier, vol. 224(2), pages 302-312.
  • Handle: RePEc:eee:ejores:v:224:y:2013:i:2:p:302-312
    DOI: 10.1016/j.ejor.2012.07.041
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S037722171200598X
    Download Restriction: Full text for ScienceDirect subscribers only

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Teunter, Ruud H. & Klein Haneveld, Willem K., 2002. "Inventory control of service parts in the final phase," European Journal of Operational Research, Elsevier, vol. 137(3), pages 497-511, March.
    2. Murthy, D. N. P. & Solem, O. & Roren, T., 2004. "Product warranty logistics: Issues and challenges," European Journal of Operational Research, Elsevier, vol. 156(1), pages 110-126, July.
    3. Karl Inderfurth & Kampan Mukherjee, 2008. "Decision support for spare parts acquisition in post product life cycle," Central European Journal of Operations Research, Springer;Slovak Society for Operations Research;Hungarian Operational Research Society;Czech Society for Operations Research;Österr. Gesellschaft für Operations Research (ÖGOR);Slovenian Society Informatika - Section for Operational Research;Croatian Operational Research Society, vol. 16(1), pages 17-42, March.
    4. Yun, Won Young & Murthy, D.N.P. & Jack, N., 2008. "Warranty servicing with imperfect repair," International Journal of Production Economics, Elsevier, vol. 111(1), pages 159-169, January.
    5. M. Pourakbar & E. Laan & R. Dekker, 2014. "End-of-Life Inventory Problem with Phaseout Returns," Production and Operations Management, Production and Operations Management Society, vol. 23(9), pages 1561-1576, September.
    6. Teunter, Ruud H. & Klein Haneveld, Willem K., 1998. "The `final orderrs problem," European Journal of Operational Research, Elsevier, vol. 107(1), pages 35-44, May.
    7. Krikke, H.R. & van der Laan, E., 2009. "Last Time Buy and Control Policies With Phase-Out Returns : A Case Study in Plant Control Systems," Discussion Paper 2009-66, Tilburg University, Center for Economic Research.
    8. Pourakbar, M. & Frenk, J.B.G. & Dekker, R., 2010. "End-of-Life Inventory Decisions for Consumer Electronics Service Parts," Econometric Institute Research Papers EI 2009-48, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.
    9. repec:eee:reensy:v:94:y:2009:i:2:p:611-617 is not listed on IDEAS
    10. SamatlI-Pa, Glay & Taner, Mehmet R., 2009. "The role of repair strategy in warranty cost minimization: An investigation via quasi-renewal processes," European Journal of Operational Research, Elsevier, vol. 197(2), pages 632-641, September.
    11. Jack, Nat & Van der Duyn Schouten, Frank, 2000. "Optimal repair-replace strategies for a warranted product," International Journal of Production Economics, Elsevier, vol. 67(1), pages 95-100, August.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Behfard, S. & van der Heijden, M.C. & Al Hanbali, A. & Zijm, W.H.M., 2015. "Last time buy and repair decisions for spare parts," European Journal of Operational Research, Elsevier, vol. 244(2), pages 498-510.
    2. Shen, Yuelin & Willems, Sean P., 2014. "Modeling sourcing strategies to mitigate part obsolescence," European Journal of Operational Research, Elsevier, vol. 236(2), pages 522-533.
    3. Chen, Cheng-Kang & Lo, Chih-Chung & Weng, Tzu-Chun, 2017. "Optimal production run length and warranty period for an imperfect production system under selling price dependent on warranty period," European Journal of Operational Research, Elsevier, vol. 259(2), pages 401-412.
    4. Chen, Jiguang & Hu, Qiying, 2015. "Optimal payment scheme when the supplier’s quality level and cost are unknown," European Journal of Operational Research, Elsevier, vol. 245(3), pages 731-742.
    5. Adkins, Roger & Paxson, Dean, 2017. "Replacement decisions with multiple stochastic values and depreciation," European Journal of Operational Research, Elsevier, vol. 257(1), pages 174-184.
    6. Liu, Bin & Wu, Jun & Xie, Min, 2015. "Cost analysis for multi-component system with failure interaction under renewing free-replacement warranty," European Journal of Operational Research, Elsevier, vol. 243(3), pages 874-882.
    7. Kim, T.Y. & Dekker, R. & Heij, C., 2016. "Spare part demand forecasting for consumer goods using installed base information," Econometric Institute Research Papers EI2016-11, Erasmus University Rotterdam, Erasmus School of Economics (ESE), Econometric Institute.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:ejores:v:224:y:2013:i:2:p:302-312. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Dana Niculescu). General contact details of provider: http://www.elsevier.com/locate/eor .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.