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Evaluating business performance of wealth management banks

Author

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  • Wu, Cheng-Ru
  • Lin, Chin-Tsai
  • Tsai, Pei-Hsuan

Abstract

This study applies the balanced scorecard method to build a performance evaluation framework for wealth management (WM) banks. Next, the study builds a framework for dealing with sub-criteria using the Delphi method and finally, the article evaluates the business performance of WM banks in Taiwan by applying the analytical hierarchy process (AHP) and grey relational analysis (GRA). Importantly, the proposed model can benefit the banking sector in assessing the business performance of WM banks, making it highly applicable for bank managers and financial sector analysts.

Suggested Citation

  • Wu, Cheng-Ru & Lin, Chin-Tsai & Tsai, Pei-Hsuan, 2010. "Evaluating business performance of wealth management banks," European Journal of Operational Research, Elsevier, vol. 207(2), pages 971-979, December.
    • Handle: RePEc:eee:ejores:v:207:y:2010:i:2:p:971-979
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    4. Farfán-Méndez, Cecilia, 2019. "The structure of drug trafficking organizations and money laundering practices: a risk appetite hypothesis," LSE Research Online Documents on Economics 102971, London School of Economics and Political Science, LSE Library.
    5. Chia-Chi Sun, 2021. "An Assessment Model for Wealth Management Banks Based on the Fuzzy Evaluation Method," Mathematics, MDPI, vol. 9(19), pages 1-16, October.
    6. Jan Hron & Tomáš Macák & Pavel Andres, 2015. "Overcoming the Uncertainty in the Du-Pont Graph of Profitability," Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, Mendel University Press, vol. 63(6), pages 1891-1895.
    7. Saeed Nosratabadi & Gergo Pinter & Amir Mosavi & Sandor Semperger, 2020. "Sustainable Banking; Evaluation of the European Business Models," Papers 2003.13423, arXiv.org.
    8. Tsai, Pei-Hsuan & Kao, Ya-Ling & Kuo, Szu-Yu, 2023. "Exploring the critical factors influencing the outlying island talent recruitment and selection evaluation model: Empirical evidence from Penghu, Taiwan," Evaluation and Program Planning, Elsevier, vol. 99(C).
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    11. Emine Oner Kaya, 2016. "Financial Performance Assessment of Non-Life Insurance Companies Traded in Borsa Istanbul via Grey Relational Analysis," International Journal of Economics and Finance, Canadian Center of Science and Education, vol. 8(4), pages 277-288, April.
    12. Pei-Hsuan Tsai & Chih-Jou Chen & Jia-Wei Tang, 2021. "Key Factors Influencing Talent Retention and Turnover in Convenience Stores: A Comparison of Managers’ and Employees’ Perspectives," SAGE Open, , vol. 11(4), pages 21582440211, December.
    13. He Liu & Yun Bai & Zhiguang Huang & Han Qiao & Shouyang Wang, 2023. "Private banking development in China under two organizational structures: Economic analysis from an organizational innovation perspective," Financial Innovation, Springer;Southwestern University of Finance and Economics, vol. 9(1), pages 1-23, December.
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