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Efficient shift scheduling in the retail sector through two-stage optimization

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  • Kabak, Ozgur
  • Ulengin, Fusun
  • Aktas, Emel
  • Onsel, Sule
  • Topcu, Y. Ilker

Abstract

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Suggested Citation

  • Kabak, Ozgur & Ulengin, Fusun & Aktas, Emel & Onsel, Sule & Topcu, Y. Ilker, 2008. "Efficient shift scheduling in the retail sector through two-stage optimization," European Journal of Operational Research, Elsevier, vol. 184(1), pages 76-90, January.
    • Handle: RePEc:eee:ejores:v:184:y:2008:i:1:p:76-90
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    References listed on IDEAS

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    1. Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
    2. Blochliger, Ivo, 2004. "Modeling staff scheduling problems. A tutorial," European Journal of Operational Research, Elsevier, vol. 158(3), pages 533-542, November.
    3. Ingolfsson, Armann & Amanul Haque, Md. & Umnikov, Alex, 2002. "Accounting for time-varying queueing effects in workforce scheduling," European Journal of Operational Research, Elsevier, vol. 139(3), pages 585-597, June.
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    Citations

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    Cited by:

    1. Jerome Niyirora & Jamol Pender, 2016. "Optimal staffing in nonstationary service centers with constraints," Naval Research Logistics (NRL), John Wiley & Sons, vol. 63(8), pages 615-630, December.
    2. Chapados, Nicolas & Joliveau, Marc & L’Ecuyer, Pierre & Rousseau, Louis-Martin, 2014. "Retail store scheduling for profit," European Journal of Operational Research, Elsevier, vol. 239(3), pages 609-624.
    3. Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.
    4. Mou, Shandong & Robb, David J. & DeHoratius, Nicole, 2018. "Retail store operations: Literature review and research directions," European Journal of Operational Research, Elsevier, vol. 265(2), pages 399-422.
    5. Bürgy, Reinhard & Michon-Lacaze, Hélène & Desaulniers, Guy, 2019. "Employee scheduling with short demand perturbations and extensible shifts," Omega, Elsevier, vol. 89(C), pages 177-192.
    6. Gérard, Matthieu & Clautiaux, François & Sadykov, Ruslan, 2016. "Column generation based approaches for a tour scheduling problem with a multi-skill heterogeneous workforce," European Journal of Operational Research, Elsevier, vol. 252(3), pages 1019-1030.
    7. Defraeye, Mieke & Van Nieuwenhuyse, Inneke, 2016. "Staffing and scheduling under nonstationary demand for service: A literature review," Omega, Elsevier, vol. 58(C), pages 4-25.
    8. Daniele Vigo & Claudio Caremi & Angelo Gordini & Sandro Bosso & Giuseppe D’Aleo & Beatrice Beleggia, 2014. "SPRINT: Optimization of Staff Management for Desk Customer Relations Services at Hera," Interfaces, INFORMS, vol. 44(5), pages 461-479, October.
    9. Chen, Chien-Ming & Chuang, Howard Hao-Chun, 2023. "Time to shift the shift: Performance effects of within-day cumulative service encounters in retail stores," Omega, Elsevier, vol. 119(C).
    10. Oyku Ahipasaoglu & Nesim Erkip & Oya Ekin Karasan, 2019. "The venue management problem: setting staffing levels, shifts and shift schedules at concession stands," Journal of Scheduling, Springer, vol. 22(1), pages 69-83, February.
    11. Dalia Attia & Reinhard Bürgy & Guy Desaulniers & François Soumis, 2019. "A decomposition-based heuristic for large employee scheduling problems with inter-department transfers," EURO Journal on Computational Optimization, Springer;EURO - The Association of European Operational Research Societies, vol. 7(4), pages 325-357, December.

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