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Collaborative culture, product quality, and firm performance

Author

Listed:
  • Wang, Qun
  • Zhou, Yan
  • Zhao, Xiangfang
  • Zeng, Yongliang

Abstract

We investigate the effect of collaborative culture on product quality using listed firms in China from 2007 to 2022. We find that collaborative culture can significantly enhance the level of corporate product quality. Heterogeneity analyses reveal that this effect is stronger for firms with higher labor intensity, those in industries with higher innovation levels, and those in regions with higher trust levels. Moreover, the positive impact of a collaborative culture on product quality contributes to improved firm performance. This study provides valuable insights from the perspective of collaborative culture to enhance a firm's competitive advantage in the product market.

Suggested Citation

  • Wang, Qun & Zhou, Yan & Zhao, Xiangfang & Zeng, Yongliang, 2025. "Collaborative culture, product quality, and firm performance," Economics Letters, Elsevier, vol. 246(C).
    • Handle: RePEc:eee:ecolet:v:246:y:2025:i:c:s0165176524005573
    DOI: 10.1016/j.econlet.2024.112073
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    References listed on IDEAS

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    Keywords

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    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility
    • M41 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Accounting - - - Accounting

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