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“I Don't Know What They Know”: Knowledge transfer in mandated referral from child welfare to early intervention

  • Allen, April D.
  • Hyde, Justeen
  • Leslie, Laurel K.
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    Maltreated children face disproportionate risks for developmental delay and behavior problems. Federal legislation passed in 2003 and 2004 mandates referrals of maltreated children under the age of 3years to Early Intervention (EI) services. This mandate has been variably implemented within and across states. Knowledge transfer is highlighted in this paper as a conceptual framework to understand mandated referral to EI services for young children with open child welfare cases. In-depth, semi-structured qualitative interviews and focus groups were conducted with child welfare workers, EI providers, and public health department officials. These data were used to examine barriers to and facilitators of referral and service use for this population. Specifically, provider perspectives were solicited on how organizational culture, structures and standard operating procedures, and resources can support the mandated referral process. Findings highlight the importance of facilitating knowledge transfer within and between human service organizations, a process that requires an understanding of the various attributes of each participating system. This paper contributes to current knowledge by considering both intra- and inter-system barriers to knowledge transfer, extending examinations of mandated referral to consider downstream service provision, and informing future actions taken to address the developmental needs of young children in child welfare.

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    File URL: http://www.sciencedirect.com/science/article/pii/S0190740912000965
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    Article provided by Elsevier in its journal Children and Youth Services Review.

    Volume (Year): 34 (2012)
    Issue (Month): 5 ()
    Pages: 1050-1059

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    Handle: RePEc:eee:cysrev:v:34:y:2012:i:5:p:1050-1059
    Contact details of provider: Web page: http://www.elsevier.com/locate/childyouth

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    1. Rauktis, Mary E. & McCarthy, Sharon & Krackhardt, David & Cahalane, Helen, 2010. "Innovation in child welfare: The adoption and implementation of Family Group Decision Making in Pennsylvania," Children and Youth Services Review, Elsevier, vol. 32(5), pages 732-739, May.
    2. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
    3. Herman-Smith, Robert, 2011. "Early childhood interventionists' perspectives on serving maltreated infants and toddlers," Children and Youth Services Review, Elsevier, vol. 33(8), pages 1419-1425, August.
    4. Jean Hartley & Maria Allison, 2002. "Good, Better, Best? Inter-organizational learning in a network of local authorities," Public Management Review, Taylor & Francis Journals, vol. 4(1), pages 101-118, January.
    5. Jean Hartley & John Benington, 2006. "Copy and Paste, or Graft and Transplant? Knowledge Sharing Through Inter-Organizational Networks," Public Money & Management, Taylor & Francis Journals, vol. 26(2), pages 101-108, April.
    6. Raymond van Wijk & Justin J. P. Jansen & Marjorie A. Lyles, 2008. "Inter- and Intra-Organizational Knowledge Transfer: A Meta-Analytic Review and Assessment of its Antecedents and Consequences," Journal of Management Studies, Wiley Blackwell, vol. 45(4), pages 830-853, 06.
    7. Jean Hartley & John Benington, 2006. "Copy and Paste, or Graft and Transplant? Knowledge Sharing Through Inter-Organizational Networks," Public Money & Management, Chartered Institute of Public Finance and Accountancy, vol. 26(2), pages 101-108, 04.
    8. Ingmar Bj�rkman & Wilhelm Barner-Rasmussen & Li Li, 2004. "Managing knowledge transfer in MNCs: the impact of headquarters control mechanisms," Journal of International Business Studies, Palgrave Macmillan, vol. 35(5), pages 443-455, September.
    9. Mark Easterby-Smith & Marjorie A. Lyles & Eric W. K. Tsang, 2008. "Inter-Organizational Knowledge Transfer: Current Themes and Future Prospects," Journal of Management Studies, Wiley Blackwell, vol. 45(4), pages 677-690, 06.
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