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Speaking up and stepping back: Examining the link between employee voice and job neglect

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  • Travis, Dnika J.
  • Gomez, Rebecca J.
  • Mor Barak, Michàlle E.

Abstract

How does an employee attempts (or lack thereof) to improve or change work related circumstances influence one's ability to do one's job? This longitudinal study sought to examine this question by testing the relationship between employee voice and two distinct forms of job neglect (active and passive neglect) among child welfare workers at baseline (time 1: n = 359) and six month follow-up (time 2: n = 187). Path analysis results revealed significant yet unexpected relationships between employee voice and the forms of job neglect. At time one, results showed that as employees voiced, they engaged in active neglect; yet this relationship shifted over time. In that, employees who exercised voice at time 1 were less likely to engage in active job neglect at time 2. With respect to passive neglect and voice, employees who indirectly limited their work effort at baseline were more likely to speak up at time 2. This study examines this unique finding and the role that both employee voice and job neglect play as workers attempt to manage dissatisfying work conditions or promote positive organizational change.

Suggested Citation

  • Travis, Dnika J. & Gomez, Rebecca J. & Mor Barak, Michàlle E., 2011. "Speaking up and stepping back: Examining the link between employee voice and job neglect," Children and Youth Services Review, Elsevier, vol. 33(10), pages 1831-1841, October.
    • Handle: RePEc:eee:cysrev:v:33:y:2011:i:10:p:1831-1841
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    References listed on IDEAS

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    1. Frances J. Milliken & Elizabeth W. Morrison & Patricia F. Hewlin, 2003. "An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why," Journal of Management Studies, Wiley Blackwell, vol. 40(6), pages 1453-1476, September.
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    Cited by:

    1. Asad Shahjehan & Muhammad Yasir, 2016. "Surface and deep conceptualizations of silence and voice paradoxes: An empirical analysis of women behavior at workplace," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1221560-122, December.

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