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Organizational climate and burnout among home visitors: Testing mediating effects of empowerment

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  • Lee, Eunju
  • Esaki, Nina
  • Kim, Jeehoon
  • Greene, Rose
  • Kirkland, Kristen
  • Mitchell-Herzfeld, Susan

Abstract

While a large body of literature exists regarding the negative effects of burnout among human service workers, less is known about the organizational strategies that may play a role in its reduction or prevention. Using data from a survey of 179 home visitors in a statewide voluntary child maltreatment prevention program, we use hierarchical regression and structural equation models (SEM) to examine the processes of burnout. We found significant direct effects of a positive organizational climate predicting lower levels of burnout as well as mediating effects of worker empowerment on burnout. Findings suggest that research and practice would benefit by focusing on improving the work environment and empowering workers.

Suggested Citation

  • Lee, Eunju & Esaki, Nina & Kim, Jeehoon & Greene, Rose & Kirkland, Kristen & Mitchell-Herzfeld, Susan, 2013. "Organizational climate and burnout among home visitors: Testing mediating effects of empowerment," Children and Youth Services Review, Elsevier, vol. 35(4), pages 594-602.
    • Handle: RePEc:eee:cysrev:v:35:y:2013:i:4:p:594-602
    DOI: 10.1016/j.childyouth.2013.01.011
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    References listed on IDEAS

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    1. Mor Barak, Michalle E. & Levin, Amy & Nissly, Jan A. & Lane, Christianne J., 2006. "Why do they leave? Modeling child welfare workers' turnover intentions," Children and Youth Services Review, Elsevier, vol. 28(5), pages 548-577, May.
    2. Strolin-Goltzman, Jessica, 2010. "Improving turnover in public child welfare: Outcomes from an organizational intervention," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1388-1395, October.
    3. Curry, Dale & McCarragher, Timothy & Dellmann-Jenkins, Mary, 2005. "Training, transfer, and turnover: Exploring the relationship among transfer of learning factors and staff retention in child welfare," Children and Youth Services Review, Elsevier, vol. 27(8), pages 931-948, August.
    4. DePanfilis, Diane & Zlotnik, Joan Levy, 2008. "Retention of front-line staff in child welfare: A systematic review of research," Children and Youth Services Review, Elsevier, vol. 30(9), pages 995-1008, September.
    5. Oh, Seung-Hwan & Lee, Minhong, 2009. "Examining the psychometric properties of the Maslach Burnout Inventory with a sample of child protective service workers in Korea," Children and Youth Services Review, Elsevier, vol. 31(2), pages 206-210, February.
    6. Jones Harden, Brenda & Denmark, Nicole & Saul, Dale, 2010. "Understanding the needs of staff in Head Start programs: The characteristics, perceptions, and experiences of home visitors," Children and Youth Services Review, Elsevier, vol. 32(3), pages 371-379, March.
    7. Boyas, Javier & Wind, Leslie H., 2010. "Employment-based social capital, job stress, and employee burnout: A public child welfare employee structural model," Children and Youth Services Review, Elsevier, vol. 32(3), pages 380-388, March.
    8. Ellett, Alberta J., 2009. "Intentions to remain employed in child welfare: The role of human caring, self-efficacy beliefs, and professional organizational culture," Children and Youth Services Review, Elsevier, vol. 31(1), pages 78-88, January.
    9. Shim, Miseung, 2010. "Factors influencing child welfare employee's turnover: Focusing on organizational culture and climate," Children and Youth Services Review, Elsevier, vol. 32(6), pages 847-856, June.
    10. Kim, Hansung, 2011. "Job conditions, unmet expectations, and burnout in public child welfare workers: How different from other social workers?," Children and Youth Services Review, Elsevier, vol. 33(2), pages 358-367, February.
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    Cited by:

    1. Boyas, Javier F. & Wind, Leslie H. & Ruiz, Erika, 2015. "Exploring patterns of employee psychosocial outcomes among child welfare workers," Children and Youth Services Review, Elsevier, vol. 52(C), pages 174-183.
    2. Sait Revda Dinibutun & Cemil Kuzey & Muhammet Sait Dinc, 2020. "The Effect of Organizational Climate on Faculty Burnout at State and Private Universities: A Comparative Analysis," SAGE Open, , vol. 10(4), pages 21582440209, December.
    3. Reuter, Katherine E. & Melchior, Lisa A. & Brink, Amber M., 2016. "An intensive mental health home visiting model for two at-risk early childhood populations," Children and Youth Services Review, Elsevier, vol. 61(C), pages 22-30.
    4. Hiles Howard, Amanda R. & Parris, Sheri & Hall, Jordan S. & Call, Casey D. & Razuri, Erin Becker & Purvis, Karyn B. & Cross, David R., 2015. "An examination of the relationships between professional quality of life, adverse childhood experiences, resilience, and work environment in a sample of human service providers," Children and Youth Services Review, Elsevier, vol. 57(C), pages 141-148.
    5. Helen Lee & Sarah Shea Crowne & Melanie Estarziau & Keith Kranker & Charles Michalopoulos & Anne Warren & Tod Mijanovich & Jill H. Filene & Anne Duggan & Virginia Knox, "undated". "The Effects of Home Visiting on Prenatal Health, Birth Outcomes, and Health Care Use in the First Year of Life: Final Implementation and Impact Findings from the Mother and Infant Home Visiting Progra," Mathematica Policy Research Reports a9626a8d90bf4f01811d0c9d7, Mathematica Policy Research.

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