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Satisfactions and stressors experienced by recently-hired frontline child welfare workers

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  • Schelbe, Lisa
  • Radey, Melissa
  • Panisch, Lisa S.

Abstract

•Recently-hired child welfare workers identified helping and making a difference as a satisfaction.•Recently-hired child welfare workers experienced satisfaction in their job autonomy and variety.•Recently-hired child welfare workers felt stress at organization and external environment levels.•Administrative requirements and workload are stressors for recently-hired child welfare workers.•Having unsupportive colleagues is a stressor for recently-hired child welfare workers.

Suggested Citation

  • Schelbe, Lisa & Radey, Melissa & Panisch, Lisa S., 2017. "Satisfactions and stressors experienced by recently-hired frontline child welfare workers," Children and Youth Services Review, Elsevier, vol. 78(C), pages 56-63.
    • Handle: RePEc:eee:cysrev:v:78:y:2017:i:c:p:56-63
    DOI: 10.1016/j.childyouth.2017.05.007
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    References listed on IDEAS

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    1. Boyas, Javier F. & Wind, Leslie H. & Ruiz, Erika, 2015. "Exploring patterns of employee psychosocial outcomes among child welfare workers," Children and Youth Services Review, Elsevier, vol. 52(C), pages 174-183.
    2. Chen, Szu-Yu & Scannapieco, Maria, 2010. "The influence of job satisfaction on child welfare worker's desire to stay: An examination of the interaction effect of self-efficacy and supportive supervision," Children and Youth Services Review, Elsevier, vol. 32(4), pages 482-486, April.
    3. Blome, Wendy Whiting & Steib, Sue D., 2014. "The organizational structure of child welfare: Staff are working hard, but it is hardly working," Children and Youth Services Review, Elsevier, vol. 44(C), pages 181-188.
    4. Ellett, Alberta J. & Ellis, Jacquelyn I. & Westbrook, Tonya M. & Dews, Denise', 2007. "A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover," Children and Youth Services Review, Elsevier, vol. 29(2), pages 264-281, February.
    5. Kim, Hyosu & Kao, Dennis, 2014. "A meta-analysis of turnover intention predictors among U.S. child welfare workers," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 214-223.
    6. Shim, Miseung, 2010. "Factors influencing child welfare employee's turnover: Focusing on organizational culture and climate," Children and Youth Services Review, Elsevier, vol. 32(6), pages 847-856, June.
    7. Mor Barak, Michalle E. & Levin, Amy & Nissly, Jan A. & Lane, Christianne J., 2006. "Why do they leave? Modeling child welfare workers' turnover intentions," Children and Youth Services Review, Elsevier, vol. 28(5), pages 548-577, May.
    8. DePanfilis, Diane & Zlotnik, Joan Levy, 2008. "Retention of front-line staff in child welfare: A systematic review of research," Children and Youth Services Review, Elsevier, vol. 30(9), pages 995-1008, September.
    9. Lizano, Erica L. & Mor Barak, Michalle, 2015. "Job burnout and affective wellbeing: A longitudinal study of burnout and job satisfaction among public child welfare workers," Children and Youth Services Review, Elsevier, vol. 55(C), pages 18-28.
    10. Boyas, Javier & Wind, Leslie H., 2010. "Employment-based social capital, job stress, and employee burnout: A public child welfare employee structural model," Children and Youth Services Review, Elsevier, vol. 32(3), pages 380-388, March.
    11. Smith, Brenda D., 2005. "Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value," Children and Youth Services Review, Elsevier, vol. 27(2), pages 153-169, February.
    12. Zeitlin, Wendy & Augsberger, Astraea & Auerbach, Charles & McGowan, Brenda, 2014. "A mixed-methods study of the impact of organizational culture on workforce retention in child welfare," Children and Youth Services Review, Elsevier, vol. 38(C), pages 36-43.
    13. Johnco, Carly & Salloum, Alison & Olson, Kayla R. & Edwards, LaTishia M., 2014. "Child Welfare Workers’ Perspectives on Contributing Factors to Retention and Turnover: Recommendations for Improvement," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 397-407.
    14. Lee, Joohee & Forster, Michael & Rehner, Tim, 2011. "The retention of public child welfare workers: The roles of professional organizational culture and coping strategies," Children and Youth Services Review, Elsevier, vol. 33(1), pages 102-109, January.
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    Cited by:

    1. Boonzaaier, Emma & Truter, Elmien & Fouché, Ansie, 2021. "Occupational risk factors in child protection social work: A scoping review," Children and Youth Services Review, Elsevier, vol. 123(C).
    2. Perez Jolles, Monica & Givens, Ashley & Lombardi, Brianna & Cuddeback, Gary S., 2019. "Welfare caseworkers' perceived responsibility for the behavioral needs of children: A national profile," Children and Youth Services Review, Elsevier, vol. 98(C), pages 80-84.
    3. Salloum, Alison & Choi, Mi Jin & Stover, Carla Smith, 2018. "Development of a trauma-informed self-care measure with child welfare workers," Children and Youth Services Review, Elsevier, vol. 93(C), pages 108-116.
    4. Zeitlin, Wendy & Chakravarty, Sreyashi & Lawrence, Catherine & DeCristofano, Angela, 2019. "Direct practice contact: Predicting frontline child welfare workers' time with clients," Children and Youth Services Review, Elsevier, vol. 100(C), pages 9-15.
    5. Miller, J.Jay & Lee, Jacquelyn & Benner, Kalea & Shalash, Nada & Barnhart, Sheila & Grise-Owens, Erlene, 2018. "Self-compassion among child welfare workers: An exploratory study," Children and Youth Services Review, Elsevier, vol. 89(C), pages 205-211.
    6. Miller, J. Jay & Donohue-Dioh, Jessica & Niu, Chunling & Shalash, Nada, 2018. "Exploring the self-care practices of child welfare workers: A research brief," Children and Youth Services Review, Elsevier, vol. 84(C), pages 137-142.
    7. Godoy, Sarah & Kainz, Kirsten & Brevard, Kanisha & Keyes, Oprah, 2022. "A conceptual model to guide collaborative reflective practice and values-driven child welfare decision-making," Children and Youth Services Review, Elsevier, vol. 143(C).
    8. Burns, Desirée D. & Langenderfer-Magruder, Lisa & Yelick, Anna & Wilke, Dina J., 2023. "What else is there to say? Reflections of newly-hired child welfare workers by retention status," Children and Youth Services Review, Elsevier, vol. 144(C).
    9. Mavridis, Caroline & Harkness, Sara & Super, Charles M. & Liu, Jia Li, 2019. "Family workers, stress, and the limits of self-care," Children and Youth Services Review, Elsevier, vol. 103(C), pages 236-246.
    10. Miller, J. Jay & Niu, Chunling & Moody, Shannon, 2020. "Child welfare workers and peritraumatic distress: The impact of COVID-19," Children and Youth Services Review, Elsevier, vol. 119(C).

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