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The influence of job satisfaction on child welfare worker's desire to stay: An examination of the interaction effect of self-efficacy and supportive supervision

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  • Chen, Szu-Yu
  • Scannapieco, Maria

Abstract

Prior research shows child welfare workforce has constantly been challenged by worker's turnover issue. Although improving job satisfaction is adopted by many agencies as a solution to encourage workers to stay, little is known whether its effect remains under the influence of certain psychosocial factors of workers. The present study attempts to explore the effect of job satisfaction on child welfare worker's desire to stay through examining the intervening effects of worker's work related self-efficacy and supervisor's support. Our findings showed that the interaction effect did exist such that job satisfaction had greater positive impact for workers of high self-efficacy in terms of the desire to stay. Findings further revealed that job satisfaction had substantial impacts on improving worker's desire to stay under most of the circumstances, except for the circumstance when workers concurrently perceiving low work related self-efficacy and low supervisor's support. Finding also revealed that supervisor's support was particularly important to retain workers of low self-efficacy. In conclusion, improving job satisfaction may not be a universal approach for worker retention due to the influence of worker's self-efficacy. On the other hand, we recognize that supervisor's support is an important factor in addition to job satisfaction that cannot be overlooked in child welfare worker retention. In light of the significant interaction effect that was identified in the present study, we suggested the need to examine the interaction effect among retention predictors in future research.

Suggested Citation

  • Chen, Szu-Yu & Scannapieco, Maria, 2010. "The influence of job satisfaction on child welfare worker's desire to stay: An examination of the interaction effect of self-efficacy and supportive supervision," Children and Youth Services Review, Elsevier, vol. 32(4), pages 482-486, April.
    • Handle: RePEc:eee:cysrev:v:32:y:2010:i:4:p:482-486
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    1. De Obesso Arias, María de las Mercedes & Pérez Rivero, Carlos Alberto & Carrero Márquez, Oliver, 2023. "Artificial intelligence to manage workplace bullying," Journal of Business Research, Elsevier, vol. 160(C).
    2. Monica Pedrazza & Elena Trifiletti & Sabrina Berlanda & Gian Antonio Di Bernardo, 2013. "Self-Efficacy in Social Work: Development and Initial Validation of the Self-Efficacy Scale for Social Workers," Social Sciences, MDPI, vol. 2(3), pages 1-17, September.
    3. Boyas, Javier F. & Wind, Leslie H. & Ruiz, Erika, 2015. "Exploring patterns of employee psychosocial outcomes among child welfare workers," Children and Youth Services Review, Elsevier, vol. 52(C), pages 174-183.
    4. Claiborne, Nancy & Auerbach, Charles & Zeitlin, Wendy & Lawrence, Catherine K., 2015. "Climate factors related to intention to leave in administrators and clinical professionals," Children and Youth Services Review, Elsevier, vol. 51(C), pages 18-25.
    5. Zeitlin, Wendy & Chakravarty, Sreyashi & Lawrence, Catherine & DeCristofano, Angela, 2019. "Direct practice contact: Predicting frontline child welfare workers' time with clients," Children and Youth Services Review, Elsevier, vol. 100(C), pages 9-15.
    6. McCrae, Julie S. & Scannapieco, Maria & Leake, Robin & Potter, Cathryn C. & Menefee, David, 2014. "Who's on board? Child welfare worker reports of buy-in and readiness for organizational change," Children and Youth Services Review, Elsevier, vol. 37(C), pages 28-35.
    7. Li, Yong & Huang, Hui & Chen, Yi-Yi, 2020. "Organizational climate, job satisfaction, and turnover in voluntary child welfare workers," Children and Youth Services Review, Elsevier, vol. 119(C).
    8. Rentea, Georgiana Cristina & Lazăr, Florin & Munch, Shari & Gaba, Daniela & Mihai, Anca & Ciocănel, Alexandra, 2021. "Perceived needs and barriers related to continuing professional development of child protection social workers in Romania," Children and Youth Services Review, Elsevier, vol. 126(C).
    9. Fuller, Tamara & Braun, Michael & Chiu, Yu-ling, 2018. "Increasing worker buy-in for child welfare reform: Examining the influence of individual, organizational, and implementation factors," Children and Youth Services Review, Elsevier, vol. 93(C), pages 301-306.
    10. Cross, Theodore P. & Chiu, Yu-Ling & Havig, Kirsten & Lee, Laura & Tran, Steve P., 2021. "Evaluation of a simulation training program for new child protection investigators: A survey of investigators in the field," Children and Youth Services Review, Elsevier, vol. 131(C).
    11. Madden, Elissa E. & Scannapieco, Maria & Painter, Kirsten, 2014. "An examination of retention and length of employment among public child welfare workers," Children and Youth Services Review, Elsevier, vol. 41(C), pages 37-44.
    12. Kothari, Brianne H. & Chandler, Kelly D. & Waugh, Andrew & McElvaine, Kara K. & Jaramillo, Jamie & Lipscomb, Shannon, 2021. "Retention of child welfare caseworkers: The role of case severity and workplace resources," Children and Youth Services Review, Elsevier, vol. 126(C).
    13. Fluke, John D. & Corwin, Tyler W. & Hollinshead, Dana M. & Maher, Erin J., 2016. "Family preservation or child safety? Associations between child welfare workers' experience, position, and perspectives," Children and Youth Services Review, Elsevier, vol. 69(C), pages 210-218.
    14. Kruzich, Jean M. & Mienko, Joseph A. & Courtney, Mark E., 2014. "Individual and work group influences on turnover intention among public child welfare workers: The effects of work group psychological safety," Children and Youth Services Review, Elsevier, vol. 42(C), pages 20-27.
    15. Carpenter, John & Webb, Caroline M. & Bostock, Lisa, 2013. "The surprisingly weak evidence base for supervision: Findings from a systematic review of research in child welfare practice (2000–2012)," Children and Youth Services Review, Elsevier, vol. 35(11), pages 1843-1853.
    16. Schelbe, Lisa & Radey, Melissa & Panisch, Lisa S., 2017. "Satisfactions and stressors experienced by recently-hired frontline child welfare workers," Children and Youth Services Review, Elsevier, vol. 78(C), pages 56-63.
    17. Boraggina-Ballard, Lena & Sobeck, J. & Honig, D., 2021. "What motivates highly trained child welfare professionals to stay or leave?," Children and Youth Services Review, Elsevier, vol. 124(C).
    18. Osborne, Cynthia & Huffman, Jennifer & Caldera, Selena & Lipton Galbraith, Anna, 2020. "The influence of field-based training on caseworker turnover," Children and Youth Services Review, Elsevier, vol. 108(C).
    19. Griffiths, Austin & Royse, David & Culver, Kalee & Piescher, Kristine & Zhang, Yanchen, 2017. "Who stays, who goes, who knows? A state-wide survey of child welfare workers," Children and Youth Services Review, Elsevier, vol. 77(C), pages 110-117.
    20. Johnco, Carly & Salloum, Alison & Olson, Kayla R. & Edwards, LaTishia M., 2014. "Child Welfare Workers’ Perspectives on Contributing Factors to Retention and Turnover: Recommendations for Improvement," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 397-407.
    21. Lee, Joohee & Forster, Michael & Rehner, Tim, 2011. "The retention of public child welfare workers: The roles of professional organizational culture and coping strategies," Children and Youth Services Review, Elsevier, vol. 33(1), pages 102-109, January.

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