IDEAS home Printed from https://ideas.repec.org/a/eee/bushor/v68y2025i6p793-805.html

Measure what matters: A blueprint for a sustainability culture diagnostic

Author

Listed:
  • Klassen, Mark
  • Dobni, C. Brooke
  • Sheehan, Norman T.

Abstract

While many recognize sustainability as a valid risk management tactic, some CEOs are facing opposition to their sustainability initiatives. Given this challenging environment, we argue that it is critical that CEOs successfully execute their sustainability agendas to avoid criticism. Unfortunately, the complexities surrounding the execution of sustainability initiatives make achieving good sustainability performance difficult. As such, this article makes two small but critical contributions to improving organizational sustainability performance. First, we argue that if CEOs want to improve their organization’s ability to improve sustainability outcomes, they need to start by measuring their organization’s sustainability culture. Second, we leverage an empirically validated innovation culture measurement model to operationalize a sustainability culture diagnostic tool that CEOs can use to measure their organization’s sustainability culture. Finally, we provide preliminary guidance on how CEOs can use the sustainability culture diagnostic to improve their organization’s sustainability culture and performance.

Suggested Citation

  • Klassen, Mark & Dobni, C. Brooke & Sheehan, Norman T., 2025. "Measure what matters: A blueprint for a sustainability culture diagnostic," Business Horizons, Elsevier, vol. 68(6), pages 793-805.
  • Handle: RePEc:eee:bushor:v:68:y:2025:i:6:p:793-805
    DOI: 10.1016/j.bushor.2025.07.004
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0007681325001144
    Download Restriction: Full text for ScienceDirect subscribers only

    File URL: https://libkey.io/10.1016/j.bushor.2025.07.004?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    References listed on IDEAS

    as
    1. Linnenluecke, Martina K. & Griffiths, Andrew, 2010. "Corporate sustainability and organizational culture," Journal of World Business, Elsevier, vol. 45(4), pages 357-366, October.
    2. Dobni, C. Brooke, 2006. "The innovation blueprint," Business Horizons, Elsevier, vol. 49(4), pages 329-339.
    3. Willem Verbeke & Marco Volgering & Marco Hessels, 1998. "Exploring the Conceptual Expansion within the Field of Organizational Behaviour: Organizational Climate and Organizational Culture," Journal of Management Studies, Wiley Blackwell, vol. 35(3), pages 303-329, May.
    4. Wilson, Grant Alexander & Case, Tyler & Dobni, C. Brooke, 2023. "A global study of innovation-oriented firms: Dimensions, practices, and performance," Technological Forecasting and Social Change, Elsevier, vol. 187(C).
    5. C. Brooke Dobni & George Luffman, 2003. "Determining the scope and impact of market orientation profiles on strategy implementation and performance," Strategic Management Journal, Wiley Blackwell, vol. 24(6), pages 577-585, June.
    6. Steve Evans & Doroteya Vladimirova & Maria Holgado & Kirsten Van Fossen & Miying Yang & Elisabete A. Silva & Claire Y. Barlow, 2017. "Business Model Innovation for Sustainability: Towards a Unified Perspective for Creation of Sustainable Business Models," Business Strategy and the Environment, Wiley Blackwell, vol. 26(5), pages 597-608, July.
    7. Catherine L. Wang & Pervaiz K. Ahmed, 2004. "The development and validation of the organisational innovativeness construct using confirmatory factor analysis," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 7(4), pages 303-313, December.
    8. Rosenbusch, Nina & Brinckmann, Jan & Bausch, Andreas, 2011. "Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs," Journal of Business Venturing, Elsevier, vol. 26(4), pages 441-457, July.
    9. Warrick, D.D., 2017. "What leaders need to know about organizational culture," Business Horizons, Elsevier, vol. 60(3), pages 395-404.
    10. Rupert J. Baumgartner, 2009. "Organizational culture and leadership: Preconditions for the development of a sustainable corporation," Sustainable Development, John Wiley & Sons, Ltd., vol. 17(2), pages 102-113.
    11. Kevin Baird & Sophia Su & Amy Tung, 2018. "Organizational Culture and Environmental Activity Management," Business Strategy and the Environment, Wiley Blackwell, vol. 27(3), pages 403-414, March.
    12. Hogan, Suellen J. & Coote, Leonard V., 2014. "Organizational culture, innovation, and performance: A test of Schein's model," Journal of Business Research, Elsevier, vol. 67(8), pages 1609-1621.
    13. C. Brooke Dobni, 2008. "Measuring innovation culture in organizations," European Journal of Innovation Management, Emerald Group Publishing Limited, vol. 11(4), pages 539-559, October.
    14. Aymen Sajjad & Gabriel Eweje & Muhammad Mustafa Raziq, 2024. "Sustainability leadership: An integrative review and conceptual synthesis," Business Strategy and the Environment, Wiley Blackwell, vol. 33(4), pages 2849-2867, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. André Luiz Romano & Luis Miguel D. F. Ferreira, 2023. "How to transform sustainability practices into organizational benefits? The role of different cultural characteristics," Operations Management Research, Springer, vol. 16(1), pages 192-208, March.
    2. Aksoy, Hasan, 2017. "How do innovation culture, marketing innovation and product innovation affect the market performance of small and medium-sized enterprises (SMEs)?," Technology in Society, Elsevier, vol. 51(C), pages 133-141.
    3. Olufunke P. Adebayo & Rowland E. Worlu & Chinonye L. Moses & Olaleke O. Ogunnaike, 2020. "An Integrated Organisational Culture for Sustainable Environmental Performance in the Nigerian Context," Sustainability, MDPI, vol. 12(20), pages 1-15, October.
    4. Hsueh, Che-Fu, 2014. "Improving corporate social responsibility in a supply chain through a new revenue sharing contract," International Journal of Production Economics, Elsevier, vol. 151(C), pages 214-222.
    5. Osman Gök & Sinem Peker, 2017. "Understanding the links among innovation performance, market performance and financial performance," Review of Managerial Science, Springer, vol. 11(3), pages 605-631, July.
    6. Rodrigo Lozano, 2015. "A Holistic Perspective on Corporate Sustainability Drivers," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 22(1), pages 32-44, January.
    7. Mercedes Rubio-Andrés & Santiago Gutiérrez-Broncano & Jorge Linuesa-Langreo & Miguel Ángel Sastre-Castillo, 2025. "Exploring the reality of corporate sustainability strategy and sales performance in entrepreneurial SMEs: the mediating effect of innovation and sustainability performance," International Entrepreneurship and Management Journal, Springer, vol. 21(1), pages 1-34, December.
    8. Frank Crowley & Jane Bourke, 2018. "The Influence Of The Manager On Firm Innovation In Emerging Economies," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(03), pages 1-21, April.
    9. Daniel Etse & Adela McMurray & Nuttawuth Muenjohn, 2022. "The Effect of Regulation on Sustainable Procurement: Organisational Leadership and Culture as Mediators," Journal of Business Ethics, Springer, vol. 177(2), pages 305-325, May.
    10. Zhanna Mingaleva & Elena Shironina & Elena Lobova & Vasiliy Olenev & Lyubov Plyusnina & Anna Oborina, 2022. "Organizational Culture Management as an Element of Innovative and Sustainable Development of Enterprises," Sustainability, MDPI, vol. 14(10), pages 1-28, May.
    11. Azeem, Muhammad & Ahmed, Munir & Haider, Sajid & Sajjad, Muhammad, 2021. "Expanding competitive advantage through organizational culture, knowledge sharing and organizational innovation," Technology in Society, Elsevier, vol. 66(C).
    12. Yinghong Susan Wei & Hugh O’Neill & Nan Zhou, 2020. "How Does Perceived Integrity in Leadership Matter to Firms in a Transitional Economy?," Journal of Business Ethics, Springer, vol. 167(4), pages 623-641, December.
    13. Katarzyna Gadomska‐Lila & Agata Sudolska & Justyna Łapińska, 2024. "The importance of green competencies in advancing organizational sustainability: The empirical perspective," Sustainable Development, John Wiley & Sons, Ltd., vol. 32(1), pages 1152-1169, February.
    14. Mert Gürlek & Muharrem Tuna, 2018. "Reinforcing competitive advantage through green organizational culture and green innovation," The Service Industries Journal, Taylor & Francis Journals, vol. 38(7-8), pages 467-491, June.
    15. Kevin Baird & Sophia Su & Amy Tung, 2018. "Organizational Culture and Environmental Activity Management," Business Strategy and the Environment, Wiley Blackwell, vol. 27(3), pages 403-414, March.
    16. Mai, Nhat Chi, 2021. "Determinants of successful adoption of the Balanced Scorecard in Vietnamese small and medium-sized enterprises," OSF Preprints 5hx2r, Center for Open Science.
    17. HERCIU Mihaela & OGREAN Claudia, 2018. "Business Sustainable Competitiveness – A Synergistic, Long-Run Approach Of A Company’S Resources And Results," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 13(3), pages 26-44, December.
    18. Sooksan Kantabutra, 2021. "Exploring Relationships among Sustainability Organizational Culture Components at a Leading Asian Industrial Conglomerate," Sustainability, MDPI, vol. 13(4), pages 1-32, February.
    19. Domingo García Pérez-De-Lema & Peter Bent Hansen & Antonia Madrid-Gujjarro & Jane Lucia Silva-Santos, 2019. "INFLUENCE OF THE BUSINESS ENVIRONMENT IN THE DYNAMICS OF INNOVATION AND IN THE PERFORMANCE OF SMEs," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 23(05), pages 1-25, June.
    20. Maria Cristina Arcuri & Ivan Russo & Gino Gandolfi, 2025. "Productivity of innovation: the effect of innovativeness on start-up survival," The Journal of Technology Transfer, Springer, vol. 50(3), pages 1111-1169, June.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:bushor:v:68:y:2025:i:6:p:793-805. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/bushor .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.