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The Effect of Competitive Rivalry on Internal Communication in Private Healthcare Organizations: Evidence from Istanbul, Turkey

Author

Listed:
  • Gültekin Altuntas

    () (Istanbul University)

  • Fatih Semerciöz

    () (Istanbul University)

  • Aral Noyan

    () (Yeni Yuzyil University)

Abstract

Both competitive rivalry and internal communication play a crucial role for a business to position itself in a favourable manner in order to succeed particularly in a hostile environment. While numerous studies present the importance of competitive rivalry and of communication, even internal communication separately, little is known about the specific linkage of how competitive rivalry affects communication in the literature. Within the framework of internal communication, this study focuses on the notion that competitive rivalry is related to the path and style of communication as well as to the usage of internal communication tools but not to quality of communication. Thus, our research presents the linkage and the interaction between competitive rivalry and internal communication, of which the results indicate that, overall, competitive rivalry has a significant direct positive influence on internal communication dimensions in terms of path, style and quality of communication, as well as usage of communication tools in healthcare organizations.

Suggested Citation

  • Gültekin Altuntas & Fatih Semerciöz & Aral Noyan, 2014. "The Effect of Competitive Rivalry on Internal Communication in Private Healthcare Organizations: Evidence from Istanbul, Turkey," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 10(1), pages 55-69, February.
  • Handle: RePEc:dug:actaec:y:2014:i:1:p:55-69
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    File URL: http://journals.univ-danubius.ro/index.php/oeconomica/article/view/2131/2057
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    References listed on IDEAS

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    1. Sung, Nakil, 2011. "Competitive rivalry, inter-modal competition and market performance in the Korean cable television markets: An empirical analysis," Telecommunications Policy, Elsevier, vol. 35(6), pages 483-493, July.
    2. Bruce Kogut & Udo Zander, 1993. "Knowledge of the Firm and the Evolutionary Theory of the Multinational Corporation," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 24(4), pages 625-645, December.
    3. Opitz, Isabel (Ed.) & Hinner, Michael B. (Ed.), 2003. "Good internal communication increases productivity," Freiberg Working Papers 2003,07, TU Bergakademie Freiberg, Faculty of Economics and Business Administration.
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