IDEAS home Printed from https://ideas.repec.org/a/col/000129/019081.html
   My bibliography  Save this article

Corporate, operational, and information systems strategies: Alignment and firm performance

Author

Listed:
  • Ricardo A. Santa
  • Alejandro Acosta
  • Silvio Borrero
  • Annibal Scavarda

Abstract

This study investigates the effect of the alignment between corporate, operational, and information systems strategies and firm performance. Data were collected from the application of 138 questionnaires to large utility companies in the Australian electricity sector. In the analysis, modeling using structural equations was used to establish the dependency relationship between the variables. The results suggest that aligning operational and information systems strategies can improve firm performance. Likewise, no direct effect of corporate strategy on the firm performance was found.

Suggested Citation

  • Ricardo A. Santa & Alejandro Acosta & Silvio Borrero & Annibal Scavarda, 2020. "Corporate, operational, and information systems strategies: Alignment and firm performance," Estudios Gerenciales, Universidad Icesi, vol. 36(157), pages 454-464, December.
  • Handle: RePEc:col:000129:019081
    DOI: 10.18046/j.estger.2020.157.3749
    as

    Download full text from publisher

    File URL: https://doi.org/10.18046/j.estger.2020.157.3749
    Download Restriction: no

    File URL: https://libkey.io/10.18046/j.estger.2020.157.3749?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Peter Weill, 1992. "The Relationship Between Investment in Information Technology and Firm Performance: A Study of the Valve Manufacturing Sector," Information Systems Research, INFORMS, vol. 3(4), pages 307-333, December.
    2. Arun Rai & Sandra S. Lang & Robert B. Welker, 2002. "Assessing the Validity of IS Success Models: An Empirical Test and Theoretical Analysis," Information Systems Research, INFORMS, vol. 13(1), pages 50-69, March.
    3. David J. Teece & Gary Pisano & Amy Shuen, 1997. "Dynamic capabilities and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 18(7), pages 509-533, August.
    4. Brian L. Dos Santos & Ken Peffers, 1995. "Rewards to Investors in Innovative Information Technology Applications: First Movers and Early Followers in ATMs," Organization Science, INFORMS, vol. 6(3), pages 241-259, June.
    5. Lee Cronbach, 1951. "Coefficient alpha and the internal structure of tests," Psychometrika, Springer;The Psychometric Society, vol. 16(3), pages 297-334, September.
    6. Madalina Balau, 2015. "The Influence of Market Context on Business Strategy, Competitor Imitation and Operational Effectiveness," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 11(4), pages 33-40, August.
    7. Ion SMEUREANU & Bassel DIAB, 2019. "Modeling the Impact of Information System on Organizational Culture and Business-IT Strategic Alignment," Informatica Economica, Academy of Economic Studies - Bucharest, Romania, vol. 23(3), pages 16-25.
    8. Michael Gibbert & Winfried Ruigrok & Barbara Wicki, 2008. "What passes as a rigorous case study?," Strategic Management Journal, Wiley Blackwell, vol. 29(13), pages 1465-1474, December.
    9. Tor Guimaraes, 1988. "Information Resources Management: Improving the Focus," Information Resources Management Journal (IRMJ), IGI Global, vol. 1(1), pages 10-21, October.
    10. Gennaro Bernile & Evgeny Lyandres, 2019. "The Effects of Horizontal Merger Operating Efficiencies on Rivals, Customers, and Suppliers," Review of Finance, European Finance Association, vol. 23(1), pages 117-160.
    11. Kenneth L. Kraemer & John Leslie King, 1986. "OR Practice—Computer-Based Models for Policy Making: Uses and Impacts in the U.S. Federal Government," Operations Research, INFORMS, vol. 34(4), pages 501-512, August.
    12. Rajiv Sabherwal & Rudy Hirschheim & Tim Goles, 2001. "The Dynamics of Alignment: Insights from a Punctuated Equilibrium Model," Organization Science, INFORMS, vol. 12(2), pages 179-197, April.
    13. Andrew M. Pettigrew, 1990. "Longitudinal Field Research on Change: Theory and Practice," Organization Science, INFORMS, vol. 1(3), pages 267-292, August.
    14. Shree Ranjan & Vijay Kumar Jha & Pralay Pal, 2016. "Literature review on ERP implementation challenges," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 21(3), pages 388-402.
    15. Garth Saloner, 1991. "Modeling, game theory, and strategic management," Strategic Management Journal, Wiley Blackwell, vol. 12(S2), pages 119-136, December.
    16. Mabert, Vincent A. & Soni, Ashok & Venkataramanan, M. A., 2003. "Enterprise resource planning: Managing the implementation process," European Journal of Operational Research, Elsevier, vol. 146(2), pages 302-314, April.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Sinan Aral & Peter Weill, 2007. "IT Assets, Organizational Capabilities, and Firm Performance: How Resource Allocations and Organizational Differences Explain Performance Variation," Organization Science, INFORMS, vol. 18(5), pages 763-780, October.
    2. Johann Fortwengel & Arne Keller, 2020. "Agency in the face of path dependence: how organizations can regain scope for maneuver," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 1169-1201, November.
    3. Terence J. V. Saldanha & Dongwon Lee & Sunil Mithas, 2020. "Aligning Information Technology and Business: The Differential Effects of Alignment During Investment Planning, Delivery, and Change," Information Systems Research, INFORMS, vol. 31(4), pages 1260-1281, December.
    4. Ates, Aylin & Acur, Nuran, 2022. "Making obsolescence obsolete: Execution of digital transformation in a high-tech manufacturing SME," Journal of Business Research, Elsevier, vol. 152(C), pages 336-348.
    5. Venugopal Gopalakrishna-Remani & Robert Paul Jones & Kerri M. Camp, 2019. "Levels of EMR Adoption in U.S. Hospitals: An Empirical Examination of Absorptive Capacity, Institutional Pressures, Top Management Beliefs, and Participation," Information Systems Frontiers, Springer, vol. 21(6), pages 1325-1344, December.
    6. Lydia Bals & Jon F. Kirchoff & Kai Foerstl, 2016. "Exploring the reshoring and insourcing decision making process: toward an agenda for future research," Operations Management Research, Springer, vol. 9(3), pages 102-116, December.
    7. Pettus, Michael L. & Kor, Yasemin Y. & Mahoney, Joseph T., 2007. "A Theory of Change in Turbulent Environments: The Sequencing of Dynamic Capabilities Following Industry Deregulation," Working Papers 07-0100, University of Illinois at Urbana-Champaign, College of Business.
    8. Hazhir Rahmandad, 2012. "Impact of Growth Opportunities and Competition on Firm-Level Capability Development Trade-offs," Organization Science, INFORMS, vol. 23(1), pages 138-154, February.
    9. Bağış, Mehmet & Kryeziu, Liridon & Akbaba, Yılmaz & Ramadani, Veland & Karagüzel, Ensar Selman & Krasniqi, Besnik A., 2022. "The micro-foundations of a dynamic technological capability in the automotive industry," Technology in Society, Elsevier, vol. 70(C).
    10. José Benítez-Amado & María Nieves Pérez-Aróstegui, 2007. "A New Classification Of It Resources: A Research Agenda Under The Complementarity Of The Rbv," FEG Working Paper Series 07/06, Faculty of Economics and Business (University of Granada).
    11. Cheng Mei Tung, 2018. "Vertical integration for smart manufacturing-The dynamic capability perspective," Journal of Advances in Technology and Engineering Research, A/Professor Akbar A. Khatibi, vol. 4(2), pages 70-78.
    12. Anja Schulze & Stefano Brusoni, 2022. "How dynamic capabilities change ordinary capabilities: Reconnecting attention control and problem‐solving," Strategic Management Journal, Wiley Blackwell, vol. 43(12), pages 2447-2477, December.
    13. Jensen, Peter D. Ørberg, 2012. "A passage to India: A dual case study of activities, processes and resources in offshore outsourcing of advanced services," Journal of World Business, Elsevier, vol. 47(2), pages 311-326.
    14. Kumar, Mukesh & Tsolakis, Naoum & Agarwal, Anshul & Srai, Jagjit Singh, 2020. "Developing distributed manufacturing strategies from the perspective of a product-process matrix," International Journal of Production Economics, Elsevier, vol. 219(C), pages 1-17.
    15. Kirti Nayal & Rakesh D. Raut & Balkrishna E. Narkhede & Pragati Priyadarshinee & Gajanan B. Panchal & Vidyadhar V. Gedam, 2023. "Antecedents for blockchain technology-enabled sustainable agriculture supply chain," Annals of Operations Research, Springer, vol. 327(1), pages 293-337, August.
    16. Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
    17. Nguyen Trong Luan & Doan Nguyen Duy Hau & Nguyen Thi Anh Thu, 2022. "The Influence of Green Product Development Performance to Enhance Enterprise Effectiveness and Innovation," Economies, MDPI, vol. 10(5), pages 1-21, May.
    18. Bradley, Joseph, 2008. "Management based critical success factors in the implementation of Enterprise Resource Planning systems," International Journal of Accounting Information Systems, Elsevier, vol. 9(3), pages 175-200.
    19. Ehrenhard, Michel & Wijnhoven, Fons & van den Broek, Tijs & Zinck Stagno, Marc, 2017. "Unlocking how start-ups create business value with mobile applications: Development of an App-enabled Business Innovation Cycle," Technological Forecasting and Social Change, Elsevier, vol. 115(C), pages 26-36.
    20. João José M. Ferreira & Cristina I. Fernandes & Vanessa Ratten, 2016. "A co-citation bibliometric analysis of strategic management research," Scientometrics, Springer;Akadémiai Kiadó, vol. 109(1), pages 1-32, October.

    More about this item

    Keywords

    Strategic alignment; information systems; technological innovation; operational effectiveness; firm performance.;
    All these keywords.

    JEL classification:

    • L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:col:000129:019081. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Coordinador ICESI (email available below). General contact details of provider: https://edirc.repec.org/data/fciceco.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.