IDEAS home Printed from https://ideas.repec.org/a/bla/srbeha/v41y2024i3p439-452.html
   My bibliography  Save this article

Organisational ambidexterity and knowledge management: A systems perspective towards Smart Model‐based Governance

Author

Listed:
  • Stefano Armenia
  • Sergio Barile
  • Francesca Iandolo
  • Alessandro Pompei
  • Luigi Maria Sicca

Abstract

The purpose of this paper is to propose a new framework for the governance of ‘modern’ smart organisations that integrates IT‐based orientation to decision‐making, systems thinking through system dynamics modelling and cybernetics. The design of the proposed framework is based on the key role played by knowledge in the governance of organisations. The literature on ambidexterity, organisational learning, knowledge management and systems thinking is the adopted research background. A synthesis of the connection points between these fields is proposed within a theoretical framework named Smart Model‐based Organisations. The main result of this work is represented by the proposed Smart Model‐based Governance (SMbG) framework and an example of application. There are two main findings related to the contribution of the proposed framework: the overcoming of ‘data‐based’ approaches that favour rigidity in knowledge governance and the contribution of systems approaches that, increasing organisational involvement, improve knowledge governance.

Suggested Citation

  • Stefano Armenia & Sergio Barile & Francesca Iandolo & Alessandro Pompei & Luigi Maria Sicca, 2024. "Organisational ambidexterity and knowledge management: A systems perspective towards Smart Model‐based Governance," Systems Research and Behavioral Science, Wiley Blackwell, vol. 41(3), pages 439-452, May.
    • Handle: RePEc:bla:srbeha:v:41:y:2024:i:3:p:439-452
    DOI: 10.1002/sres.2985
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/sres.2985
    Download Restriction: no
    File URL: https://libkey.io/10.1002/sres.2985?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Herbert A. Simon, 1955. "A Behavioral Model of Rational Choice," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 69(1), pages 99-118.
    2. James G. March, 1991. "Exploration and Exploitation in Organizational Learning," Organization Science, INFORMS, vol. 2(1), pages 71-87, February.
    3. Charles Dhanaraj & Marjorie A Lyles & H Kevin Steensma & Laszlo Tihanyi, 2004. "Managing tacit and explicit knowledge transfer in IJVs: the role of relational embeddedness and the impact on performance," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 35(5), pages 428-442, September.
    4. Wang, Chao-Hung & Hsu, Li-Chang, 2014. "Building exploration and exploitation in the high-tech industry: The role of relationship learning," Technological Forecasting and Social Change, Elsevier, vol. 81(C), pages 331-340.
    5. Lane, David C. & Oliva, Rogelio, 1998. "The greater whole: Towards a synthesis of system dynamics and soft systems methodology," European Journal of Operational Research, Elsevier, vol. 107(1), pages 214-235, May.
    6. David Ing, 2013. "Rethinking Systems Thinking: Learning and Coevolving with the World," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(5), pages 527-547, September.
    7. Jackson, Mike C., 2001. "Critical systems thinking and practice," European Journal of Operational Research, Elsevier, vol. 128(2), pages 233-244, January.
    8. Zi-Lin He & Poh-Kam Wong, 2004. "Exploration vs. Exploitation: An Empirical Test of the Ambidexterity Hypothesis," Organization Science, INFORMS, vol. 15(4), pages 481-494, August.
    9. O'Reilly, Charles A., III & Tushman, Michael L., 2013. "Organizational Ambidexterity: Past, Present and Future," Research Papers 2130, Stanford University, Graduate School of Business.
    10. Chowhan, James & Pries, Fred & Mann, Sara, 2017. "Persistent innovation and the role of human resource management practices, work organization, and strategy," Journal of Management & Organization, Cambridge University Press, vol. 23(3), pages 456-471, May.
    11. John Sterman, 2018. "System dynamics at sixty: the path forward," System Dynamics Review, System Dynamics Society, vol. 34(1-2), pages 5-47, January.
    12. Francesca Iandolo & Pietro Vito & Francesca Loia & Irene Fulco & Mario Calabrese, 2021. "Drilling down the viable system theories in business, management and accounting: A bibliometric review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 38(6), pages 738-755, November.
    13. Eszter Hargittai, 2015. "Is Bigger Always Better? Potential Biases of Big Data Derived from Social Network Sites," The ANNALS of the American Academy of Political and Social Science, , vol. 659(1), pages 63-76, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Yuan, Chun & Xue, Doudou & He, Xin, 2021. "A balancing strategy for ambidextrous learning, dynamic capabilities, and business model design, the opposite moderating effects of environmental dynamism," Technovation, Elsevier, vol. 103(C).
    2. Yasser Alizadeh & Antonie J. Jetter, 2019. "Pathways for Balancing Exploration and Exploitation in Innovations: A Review and Expansion of Ambidexterity Theory," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 16(05), pages 1-33, August.
    3. Tomasz Helbin & Amy Van Looy, 2021. "Is Business Process Management (BPM) Ready for Ambidexterity? Conceptualization, Implementation Guidelines and Research Agenda," Sustainability, MDPI, vol. 13(4), pages 1-25, February.
    4. Ayamga, Matthew & Annosi, Maria Carmela & Kassahun, Ayalew & Dolfsma, Wilfred & Tekinerdogan, Bedir, 2024. "Adaptive organizational responses to varied types of failures: Empirical insights from technology providers in Ghana," Technovation, Elsevier, vol. 129(C).
    5. Shuwaikh, Fatima & Brintte, Souad & Khemiri, Sabrina, 2022. "The impact of dynamic ambidexterity on the performance of organizations: Evidence from corporate venture capital investing in North America," Journal of Economic Behavior & Organization, Elsevier, vol. 200(C), pages 991-1009.
    6. Hu, Jing & Wang, Yilin & Liu, Shengnan & Song, Mingshun, 2023. "Mechanism of latecomer enterprises’ technological catch-up in technical standards alliances – An ambidextrous innovation perspective," Journal of Business Research, Elsevier, vol. 154(C).
    7. Youngtak M. Kim & John R. Busenbark & Seung-Hwan Jeong & Son K. Lam, 2022. "The performance impact of marketing dualities: a response surface approach to resolving empirical challenges," Journal of the Academy of Marketing Science, Springer, vol. 50(5), pages 915-940, September.
    8. O.Szabo, Rebeka & Deritei, David & Battiston, Federico, 2024. "Coordination and balanced communication enhance collective problem-solving in organic teams," OSF Preprints 4rwpd, Center for Open Science.
    9. Alexander Zimmermann & Sebastian Raisch & Julian Birkinshaw, 2015. "How Is Ambidexterity Initiated? The Emergent Charter Definition Process," Organization Science, INFORMS, vol. 26(4), pages 1119-1139, August.
    10. Yi Liu & Wenqian Li & Yuan Li, 2020. "Ambidexterity between low cost strategy and CSR strategy: contingencies of competition and regulation," Asia Pacific Journal of Management, Springer, vol. 37(3), pages 633-660, September.
    11. M. M. Sulphey, 2019. "Could the Adoption of Organizational Ambidexterity Have Changed the History of Nokia?," South Asian Journal of Business and Management Cases, , vol. 8(2), pages 167-181, August.
    12. Saemundsson, Rögnvaldur & Candi, Marina & Sigurjonsson, Throstur Olaf, 2022. "The influence of performance feedback and top management team orientation on decisions about R&D in technology-based firms," Technovation, Elsevier, vol. 113(C).
    13. Partanen, Jukka & Kohtamäki, Marko & Patel, Pankaj C. & Parida, Vinit, 2020. "Supply chain ambidexterity and manufacturing SME performance: The moderating roles of network capability and strategic information flow," International Journal of Production Economics, Elsevier, vol. 221(C).
    14. Schnellbaecher, Benedikt & Diefenbach, Ulf & Millemann, Jan, 2015. "Putting the Individual in Ambidexterity – Identifying Activities to Achieve Organisational Ambidexterity and Long-Term Survival," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2015), Kotor, Montengero, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Kotor, Montengero, 10-11 September 2015, pages 57-63, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    15. Juan A. Martínez-Román & Javier Gamero & Juan A. Tamayo & María de Loreto Delgado-González, 2025. "Empirical analysis of the technological exploration–exploitation balance and its impact on organizational performance under uncertainty," Palgrave Communications, Palgrave Macmillan, vol. 12(1), pages 1-12, December.
    16. YoungKi Park & Paul A. Pavlou & Nilesh Saraf, 2020. "Configurations for Achieving Organizational Ambidexterity with Digitization," Information Systems Research, INFORMS, vol. 31(4), pages 1376-1397, December.
    17. Al-Atwi, Amer Ali & Amankwah-Amoah, Joseph & Khan, Zaheer, 2021. "Micro-foundations of organizational design and sustainability: The mediating role of learning ambidexterity," International Business Review, Elsevier, vol. 30(1).
    18. Fernando Castelló-Sirvent & Marta Peris-Ortiz & Malar Llopis-Amorós & Pablo Pinazo-Dallenbach, 2024. "How does the COVID-19 economic crisis impact resilience? A configurational analysis of the spinoffs," International Entrepreneurship and Management Journal, Springer, vol. 20(3), pages 1823-1848, September.
    19. Khan, Zaheer & Lew, Yong Kyu & Marinova, Svetla, 2019. "Exploitative and exploratory innovations in emerging economies: The role of realized absorptive capacity and learning intent," International Business Review, Elsevier, vol. 28(3), pages 499-512.
    20. Barbara Ocicka & Wioletta Mierzejewska & Jakub Brzeziński, 2022. "Creating supply chain resilience during and post-COVID-19 outbreak: the organizational ambidexterity perspective," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 49(1), pages 129-151, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:srbeha:v:41:y:2024:i:3:p:439-452. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://onlinelibrary.wiley.com/journal/10.1111/1092-7026 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.