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Measuring TQEM returns from the application of quality frameworks

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  • Sime Curkovic
  • Robert Sroufe
  • Robert Landeros

Abstract

This study addresses one of the major perceived barriers to total quality environmental management (TQEM): cost measurement. Operations managers have difficulty assessing the impact of TQEM programs because of the lack of appropriate measures. In order for TQEM to be given serious consideration, a cost framework is required for evaluating TQEM by appropriately including all the environmental costs and savings for each investment option. At present, frameworks such as life‐cycle assessment (LCA) and environmental cost accounting (ECA) exist, but they have both been recognized as too difficult to implement at the plant level among operations managers. This study focuses on identifying and formulating a set of easy‐to‐use quantitative cost measures. The structure of these measures is taken from the operations management (OM) literature itself, and specifically the total quality management (TQM) and cost of quality (COQ) frameworks developed by Joseph Juran. However, an empirical examination of this remains untested. The findings of this study provide an important foundation for theory development and set the stage for further research in this burgeoning field of TQEM. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment.

Suggested Citation

  • Sime Curkovic & Robert Sroufe & Robert Landeros, 2008. "Measuring TQEM returns from the application of quality frameworks," Business Strategy and the Environment, Wiley Blackwell, vol. 17(2), pages 93-106, February.
    • Handle: RePEc:bla:bstrat:v:17:y:2008:i:2:p:93-106
    DOI: 10.1002/bse.502
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    References listed on IDEAS

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    Cited by:

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    6. Erlantz Allur & Iñaki Heras-Saizarbitoria & Olivier Boiral & Francesco Testa, 2018. "Quality and Environmental Management Linkage: A Review of the Literature," Sustainability, MDPI, vol. 10(11), pages 1-15, November.
    7. Wiengarten, Frank & Pagell, Mark, 2012. "The importance of quality management for the success of environmental management initiatives," International Journal of Production Economics, Elsevier, vol. 140(1), pages 407-415.
    8. Jung Seung Lee & Soo Kyung Kim & Su-Yol Lee, 2016. "Sustainable Supply Chain Capabilities: Accumulation, Strategic Types and Performance," Sustainability, MDPI, vol. 8(6), pages 1-16, May.
    9. Dayna Simpson & Danny Samson, 2010. "Environmental strategy and low waste operations: exploring complementarities," Business Strategy and the Environment, Wiley Blackwell, vol. 19(2), pages 104-118, February.
    10. Zhu, Qinghua & Cordeiro, James & Sarkis, Joseph, 2012. "International and domestic pressures and responses of Chinese firms to greening," Ecological Economics, Elsevier, vol. 83(C), pages 144-153.
    11. McGovern, Gerard, 2021. "Capturing community value in civic energy business model design," Energy Policy, Elsevier, vol. 156(C).
    12. Christian Valery Tayo Tene & Olivier Boiral & Iñaki Heras‐Saizarbitoria, 2021. "Does quality management improve the internalization of environmental practices? An empirical study in Africa," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3053-3064, November.
    13. Jackson, Sherry Avery & Gopalakrishna-Remani, Venugopal & Mishra, Rajat & Napier, Randy, 2016. "Examining the impact of design for environment and the mediating effect of quality management innovation on firm performance," International Journal of Production Economics, Elsevier, vol. 173(C), pages 142-152.

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