IDEAS home Printed from https://ideas.repec.org/a/bcp/journl/v8y2024i14p249-259.html

A Review of Workplace Well-Being and Employee Performance of Public Sector in Malaysia

Author

Listed:
  • Ismasuriyati Ismail

    (Arshad Ayub Graduate Business School, Universiti Teknologi MARA, Shah Alam, Selangor, Malaysia)

  • Wan Kalthom Yahya

    (Faculty of Business and Management, Universiti Teknologi MARA, Melaka Branch, Alor Gajah Campus, Malaysia)

  • Hasnizawati Hashim

    (Faculty of Business and Management, Universiti Teknologi MARA, Pahang Branch, Raub Campus, Malaysia)

Abstract

This paper reviews the literature on employee performance in the public sector to understand leadership values, enhance workplace productivity, and reduce absenteeism. The study targets administrative public officials from the Managerial Level in Federal Ministries, excluding top management. Literature gaps are highlighted as the basis for the proposed framework and theories. This study evaluates the link between quality of working life, emotional demands, value-based leadership, and employee performance. This aligns with the Job Demands-Resource (JD-R) Theory, which highlights the impact of job demands and resources on workplace dynamics. By illustrating these links, the framework enhances understanding of how these elements affect employee performance. The constructs will be assessed using a seven-point Likert Scale, which ranges from “Strongly Disagree†to “Strongly Agree†, with data collection and response collection conducted online. The preliminary data will be analysed using SPSS 29.0 and PLS-SEM 4.0, with a basic random sample method. The literature review identifies research gaps in the JD-R theory, emphasising the significance of well-being and motivation as predictors of employee performance. It also highlights the scarcity of empirical studies on value-based leadership’s impact on Malaysian public sector employees. It was concluded that the literature review reveals the importance of studying employee performance in the public sector, representing a new context in Malaysian employee performance research.

Suggested Citation

  • Ismasuriyati Ismail & Wan Kalthom Yahya & Hasnizawati Hashim, 2024. "A Review of Workplace Well-Being and Employee Performance of Public Sector in Malaysia," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(14), pages 249-259, November.
  • Handle: RePEc:bcp:journl:v:8:y:2024:i:14:p:249-259
    as

    Download full text from publisher

    File URL: https://www.rsisinternational.org/journals/ijriss/Digital-Library/volume-8-issue-14/249-259.pdf
    Download Restriction: no

    File URL: https://rsisinternational.org/journals/ijriss/articles/a-review-of-workplace-well-being-and-employee-performance-of-public-sector-in-malaysia/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Sabine Kaiser & Joshua Patras & Frode Adolfsen & Astrid M. Richardsen & Monica Martinussen, 2020. "Using the Job Demands–Resources Model to Evaluate Work-Related Outcomes Among Norwegian Health Care Workers," SAGE Open, , vol. 10(3), pages 21582440209, July.
    2. Ahmed Kamassi & Loutfi Boulahlib & NoorHazilah Abd Manaf & Azura Omar, 2019. "Emotional labour strategies and employee performance: the role of emotional intelligence," Management Research Review, Emerald Group Publishing Limited, vol. 43(2), pages 133-149, August.
    3. Ahmed Kamassi & Loutfi Boulahlib & NoorHazilah Abd Manaf & Azura Omar, 2019. "Emotional labour strategies and employee performance: the role of emotional intelligence," Management Research Review, Emerald Group Publishing Limited, vol. 43(2), pages 133-149, August.
    4. Aymen Asif & Kashif Rathore, 2021. "Behavioral Drivers of Performance in Public-Sector Organizations: A Literature Review," SAGE Open, , vol. 11(1), pages 21582440219, February.
    5. Ji Eun Kim & Jeong Hoon Park & Soo Hyun Park, 2019. "Anger Suppression and Rumination Sequentially Mediates the Effect of Emotional Labor in Korean Nurses," IJERPH, MDPI, vol. 16(5), pages 1-9, March.
    6. Bubonya, Melisa & Cobb-Clark, Deborah A. & Wooden, Mark, 2017. "Mental health and productivity at work: Does what you do matter?," Labour Economics, Elsevier, vol. 46(C), pages 150-165.
    7. Silvia Lorincová & Peter Štarchoň & Dagmar Weberová & Miloš Hitka & Martina Lipoldová, 2019. "Employee Motivation as a Tool to Achieve Sustainability of Business Processes," Sustainability, MDPI, vol. 11(13), pages 1-15, June.
    8. Mohammed Ali Yousef Yamin & Mohamed Sultan Mahasneh, 2018. "The Impact of Values-based Leadership on Ethical Loyalty in Saudi Arabian Health Organizations," International Review of Management and Marketing, Econjournals, vol. 8(3), pages 6-13.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Petri Bockerman & Mika Haapanen & Christopher Jepsen, 2021. "Dark Passage: Mental Health Consequences of Parental Death," Working Papers 202107, Geary Institute, University College Dublin.
    2. Amaka Orakwue & Osarumwense Iguisi, 2020. "Conceptualizing entrepreneurship in human resource management," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 9(3), pages 85-93, April.
    3. Karen Arulsamy, 2022. "The impact of adolescent psychological distress on access and participation in employer sponsored pension plans in the US," Working Papers 202201, Geary Institute, University College Dublin.
    4. Dodd, Joe & Munford, Luke & Sutton, Matt & Francetic, Igor, 2025. "The effect of area-level waiting times for psychological therapies on individual-level labour market outcomes," Labour Economics, Elsevier, vol. 96(C).
    5. Mohammad Ali Yamin, 2021. "Investigating the Drivers of Supply Chain Resilience in the Wake of the COVID-19 Pandemic: Empirical Evidence from an Emerging Economy," Sustainability, MDPI, vol. 13(21), pages 1-16, October.
    6. Zdenka Gyurák Babeľová & Augustín Stareček & Dagmar Cagáňová & Martin Fero & Miloš Čambál, 2019. "Perceived Serviceability of Outplacement Programs as a Part of Sustainable Human Resource Management," Sustainability, MDPI, vol. 11(17), pages 1-21, August.
    7. Xuelin Chen & Mohammad Masukujjaman & Abdullah Al Mamun & Jingzu Gao & Zafir Khan Mohamed Makhbul, 2023. "Modeling the significance of work culture on burnout, satisfaction, and psychological distress among the Gen-Z workforce in an emerging country," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
    8. Susanne Elsas, 2021. "Causality in the Link between Income and Satisfaction: IV Estimation with Internal Instruments," SOEPpapers on Multidisciplinary Panel Data Research 1143, DIW Berlin, The German Socio-Economic Panel (SOEP).
    9. Mousteri, Victoria & Daly, Michael & Delaney, Liam & Tynelius, Per & Rasmussen, Finn, 2019. "Adolescent mental health and unemployment over the lifespan: Population evidence from Sweden," Social Science & Medicine, Elsevier, vol. 222(C), pages 305-314.
    10. Menta, Giorgia & Lepinteur, Anthony & Clark, Andrew E. & Ghislandi, Simone & D’Ambrosio, Conchita, 2021. "Maternal depression and child human capital: A genetic instrumental-variable approach," CEPREMAP Working Papers (Docweb) 2107, CEPREMAP.
    11. Singhal, Saurabh, 2019. "Early life shocks and mental health: The long-term effect of war in Vietnam," Journal of Development Economics, Elsevier, vol. 141(C).
    12. Abriham Ebabu Engidaw & Weikang Zou & Jing Ning & Grillo Francesco & Jiang Hanchen, 2025. "Perusing the Contemporary Tendencies in Employees’ Job Performance Studies: A Bibliometric Analysis of Research Trends, 2013–2023," SAGE Open, , vol. 15(1), pages 21582440251, February.
    13. Consuela Cheriece Yousef & Ali Farooq & Gigi Amateau & Laila Carolina Abu Esba & Keisha Burnett & Omar Anwar Alyas, 2024. "The effect of job and personal demands and resources on healthcare workers’ wellbeing: A cross-sectional study," PLOS ONE, Public Library of Science, vol. 19(5), pages 1-18, May.
    14. Chee-Seng Tan & Hira Nasir & Kai-Shuen Pheh & Chin Wen Cong & Kok-Wai Tay & Jia-Qi Cheong, 2022. "The Mediating Role of Work Engagement in the Relationship between Executive Functioning Deficits and Employee Well-Being," IJERPH, MDPI, vol. 19(20), pages 1-11, October.
    15. Pinna Pintor, Matteo & Fumagalli, Elena & Suhrcke, Marc, 2024. "The impact of health on labour market outcomes: A rapid systematic review," Health Policy, Elsevier, vol. 143(C).
    16. Clara E. Jace & Christos A. Makridis, 2021. "Does marriage protect mental health? Evidence from the COVID‐19 pandemic," Social Science Quarterly, Southwestern Social Science Association, vol. 102(6), pages 2499-2515, November.
    17. Paul McNamee & Silvia Mendolia & Oleg Yerokhin, 2021. "The transmission of partner mental health to individual life satisfaction: Estimates from a longitudinal household survey," Scottish Journal of Political Economy, Scottish Economic Society, vol. 68(4), pages 494-516, September.
    18. repec:bcp:journl:v:9:y:2025:i:10:p:3751-3760 is not listed on IDEAS
    19. Mendolia, Silvia & McNamee, Paul & Yerokhin, Oleg, 2018. "The Transmission of Mental Health within Households: Does One Partner's Mental Health Influence the Other Partner's Life Satisfaction?," IZA Discussion Papers 11431, IZA Network @ LISER.
    20. Melisa Bubonya & Deborah A. Cobb-Clark & David C. Ribar, 2017. "The Bilateral Relationship between Depressive Symptoms and Employment Status," Melbourne Institute Working Paper Series wp2017n10, Melbourne Institute of Applied Economic and Social Research, The University of Melbourne.
    21. Ibrahim Alkish & Kolawole Iyiola & Ahmad Bassam Alzubi & Hasan Yousef Aljuhmani, 2025. "Does Digitization Lead to Sustainable Economic Behavior? Investigating the Roles of Employee Well-Being and Learning Orientation," Sustainability, MDPI, vol. 17(10), pages 1-29, May.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bcp:journl:v:8:y:2024:i:14:p:249-259. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Dr. Pawan Verma (email available below). General contact details of provider: https://rsisinternational.org/journals/ijriss/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.