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Bad Quality and the Peach Industry: Consumer Reaction to Inferior Produce

Author

Listed:
  • Campbell, Benjamin L.
  • Mhlanga, Saneliso
  • Lesschaeve, Isabelle

Abstract

The impact of introducing low quality fruit into the supply chain can have ramifications throughout the value chain. Taking peaches as an example, we utilize a Canada wide online consumer survey to better understand how a low quality purchase will affect a consumers’ repurchase from the same producer, packer, retailer, and region. Results indicate that approximately half of respondents showed a lower propensity to repurchase from value chain members, including a decreased propensity to repurchase from the production region selling lower quality fruit. Further, consumer characteristics and behaviors do play a role in how a consumer places blame for lower quality peaches.

Suggested Citation

  • Campbell, Benjamin L. & Mhlanga, Saneliso & Lesschaeve, Isabelle, 2014. "Bad Quality and the Peach Industry: Consumer Reaction to Inferior Produce," Journal of Food Distribution Research, Food Distribution Research Society, vol. 45(2), pages 1-17, July.
    • Handle: RePEc:ags:jlofdr:186926
    DOI: 10.22004/ag.econ.186926
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    References listed on IDEAS

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    3. Stuart Landon & Constance E. Smith, 1998. "Quality Expectations, Reputation, and Price," Southern Economic Journal, John Wiley & Sons, vol. 64(3), pages 628-647, January.
    4. Daniel McFadden, 1986. "The Choice Theory Approach to Market Research," Marketing Science, INFORMS, vol. 5(4), pages 275-297.
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