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IT Evaluation - are Individual Differences Relevant?

Author

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  • Tuan Yu

    (Lecturer in Organizational Management and E-Commerce, University of Kent, United Kingdom)

Abstract

The importance of IT evaluation is not in doubt as all companies seek a Return on Investment in this modern technology intensive economy. The challenge is how to evaluate IT investment in an effective way to improve performance. Although it is clear that ultimately it is the IT user who creates value with the technology through the work done it has been assumed implicitly in evaluation that IT users could be treated as a homogeneous whole when it comes to IT use and evaluation.

Suggested Citation

  • Tuan Yu, 2019. "IT Evaluation - are Individual Differences Relevant?," Annals of Social Sciences & Management studies, Juniper Publishers Inc., vol. 3(5), pages 113-115, July.
    • Handle: RePEc:adp:oajasm:v:3:y:2019:i:5:p:113-115
    DOI: 10.19080/ASM.2019.03.555621
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    References listed on IDEAS

    as
    1. Robert W. Zmud, 1979. "Individual Differences and MIS Success: A Review of the Empirical Literature," Management Science, INFORMS, vol. 25(10), pages 966-979, October.
    2. William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
    3. Ajzen, Icek, 1991. "The theory of planned behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 50(2), pages 179-211, December.
    4. Ritu Agarwal & Jayesh Prasad, 1998. "A Conceptual and Operational Definition of Personal Innovativeness in the Domain of Information Technology," Information Systems Research, INFORMS, vol. 9(2), pages 204-215, June.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    juniper publishers; social sciences journals; social anthropology; social policy; journal of social science; social and political science journals; journal of social science; open access; juniper publishers reivew;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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