We develop a model of manager-employee relationships where employees care more for their manager when they are more convinced that their manager cares for them. Managers can signal their altruistic feelings towards their employees in two ways: by offering a generous wage and by giving attention. Contrary to the traditional gift-exchange hypothesis, we show that altruistic managers may offer lower wages and nevertheless build up better social-exchange relationships with their employees than egoistic managers do. In such equilibria, a low wage signals to employees that the manager has something else to offer-namely, attention-which will induce the employee to stay at the firm and work hard. Our predictions are well in line\break with some recent empirical findings about gift exchange in the field. (JEL: D86, J41, M50, M54, M55) (c) 2009 by the European Economic Association.
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Volume (Year): 7 (2009) Issue (Month): 2-3 (04-05) Pages: 550-560 Download reference. The following formats are available: HTML
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Find related papers by JEL classification: D86 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Economics of Contract Law J41 - Labor and Demographic Economics - - Particular Labor Markets - - - Labor Contracts M50 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - General M54 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Labor Management M55 - Business Administration and Business Economics; Marketing; Accounting - - Personnel Economics - - - Labor Contracting Devices
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