IDEAS home Printed from https://ideas.repec.org/r/hal/journl/hal-04779103.html

Consumer perceptions of information helpfulness and determinants of purchase intention in online consumer reviews of services

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as


Cited by:

  1. Coloma à lvarez Santamaría & Consuelo Riaño Gil & Agustín V. Ruiz Vega, 2024. "The Power of Social Commerce: Understanding the Role of Social Word-of-Mouth Behaviors and Flow Experience on Social Media Users’ Purchase Intention," SAGE Open, , vol. 14(3), pages 21582440241, September.
  2. Juying Wang & Xuelei Lian & Xin Qi, 2025. "Understanding consumers’ willingness to accept digital exhibitions in the metaverse: evidence from China," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 12(1), pages 1-17, December.
  3. Zhou, Ruoxin & Zhou, Jialu & Ma, Xuejing, 2026. "Enhancing online fitness course participation: the impact of social support in reviews," Journal of Business Research, Elsevier, vol. 203(C).
  4. Gallin, Steffie & Portes, Audrey, 2024. "Online shopping: How can algorithm performance expectancy enhance impulse buying?," Journal of Retailing and Consumer Services, Elsevier, vol. 81(C).
  5. Maleeha Shahid Sameeni & Faisal Qadeer & Wasim Ahmad & Raffaele Filieri, 2024. "An empirical examination of brand hate influence on negative consumer behaviors through NeWOM intensity. Does consumer personality matter?," Post-Print hal-05111119, HAL.
  6. Rahul Chawdhary & Laura Weber, 2025. "Investigating the Effectiveness of Received Offline Word of Mouth: Role of Acquired and Ascribed Homophily," FIIB Business Review, , vol. 14(1), pages 58-70, January.
  7. Pooja Katyal & Reetika Sehgal, 2025. "Unraveling the impact of online consumer reviews on consumer buying behavior," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 16(1), pages 330-345, January.
  8. Yingxue Ren & Runzeng Gao & Min Zhang & Maotong Cheng, 2026. "Willingness to Pay for Traceability in the Post‐Fukushima Nuclear‐Contaminated Water Era: Chinese Consumers’ Attitudes and Preferences for Seafood," Agribusiness, John Wiley & Sons, Ltd., vol. 42(2), pages 553-568, April.
  9. Chiu, Ya-Ling & Hsu, Yuan-Teng & Wang, Jying-Nan & Yan, Chao, 2025. "Exploring electronic word-of-mouth evaluation bias caused by online buyer-seller interaction," International Review of Financial Analysis, Elsevier, vol. 106(C).
  10. Bernd Prostmaier & Jan V'avra & Bettina Grun & Paul Hofmarcher, 2025. "Seeded Poisson Factorization: leveraging domain knowledge to fit topic models," Papers 2503.02741, arXiv.org, revised Oct 2025.
  11. Liao, Junyun & Chen, Jiada, 2024. "The authenticity advantage: How influencer authenticity management strategies shape digital engagement with sponsored videos," Journal of Business Research, Elsevier, vol. 185(C).
  12. Swagato Chatterjee, 2025. "Effect of construal level on the drivers of online-review-helpfulness," Electronic Commerce Research, Springer, vol. 25(2), pages 1115-1143, April.
  13. Xiao Huang & Pu Sun & Xiaofei Zhang & Jiang Wu, 2024. "What affects patients’ choice of consultant: an empirical study of online doctor consultation service," Electronic Commerce Research, Springer, vol. 24(4), pages 2903-2925, December.
  14. Angel Lycca F. Balubar. & Nikki Jane L. Adaptar. & Clint B. Mananday. & Saadani D. Palao. & Saadani D. Palao. & Tracy Alexandra C. Dalana. & Kenneth A. Pondang, 2025. "The Effect of Video Advertisement on Purchase Intentions among Senior High School Students," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(2), pages 2721-2737, February.
  15. Wei, Siqi & Zhao, Yanhui, 2025. "Kick the cat? Retail investors displaced aggression: Evidence from amazon product ratings," Journal of Behavioral and Experimental Finance, Elsevier, vol. 46(C).
  16. R. Filieri & F. Acikgoz & D. Hao, 2023. "Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products," Post-Print hal-04713695, HAL.
  17. Mulyunga, Chilawo & Chawala, Moffa, 2026. "Examining the Influence of Content Marketing on The Purchase Intentions of Domestic Tourism Among Graduate Business Students at The University of Zambia," African Journal of Commercial Studies, African Journal of Commercial Studies, vol. 7(2).
  18. Yang Liu & Xingchen Ding & Maomao Chi & Jiang Wu & Lili Ma, 2024. "Assessing the helpfulness of hotel reviews for information overload: a multi-view spatial feature approach," Information Technology & Tourism, Springer, vol. 26(1), pages 59-87, March.
  19. Dong Zhang & Chong Wu, 2023. "What online review features really matter? An explainable deep learning approach for hotel demand forecasting," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 74(9), pages 1100-1117, September.
  20. Razvan-Andrei Corbos & Ovidiu-Iulian Bunea & Andreea Breazu, 2025. "Influence of online consumer reviews on the sales of large household appliances: a survey in Romania," Electronic Commerce Research, Springer, vol. 25(4), pages 2503-2524, August.
  21. Vidaurreta-Apesteguia, Paula & Alzate, Miriam & Arce-Urriza, Marta & Armendáriz-Iñigo, José Enrique & D’Acunto, David, 2025. "When reviews speak through pictures: Visual content and its influence on helpfulness," Journal of Business Research, Elsevier, vol. 199(C).
  22. Zhu, Qingyun & Wang, Yiru & Xu, Xun & Sarkis, Joseph, 2025. "How loud is consumer voice in product deletion decisions? Retail analytic insights," Journal of Retailing and Consumer Services, Elsevier, vol. 82(C).
  23. Xiao‐Jie Xu & Yong Liu & Wen‐Wen Ren & Jeffrey Yi‐Lin Forrest, 2023. "Pricing decision making and coordination of a dual‐channel supply chain considering online reviews and channel preferences," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(8), pages 4621-4636, December.
  24. G. Onofrei & R. Filieri & L. Kennedy, 2022. "Social media interactions, purchase intention, and behavioural engagement on social networking platforms: The mediating role of source and content factors," Post-Print hal-04779119, HAL.
  25. Shi-Zhu Liang & Jia-Lu Xu & Echo Huang, 2024. "Comprehensive Analysis of the Effect of Social Influence and Brand Image on Purchase Intention," SAGE Open, , vol. 14(1), pages 21582440231, January.
  26. Zhang, Ruoxi & Fang, Jiaming & Han, Lintong & Liao, Miyan, 2026. "Is more human-like better? The impact of virtual streamer language naturalness on user engagement," Technological Forecasting and Social Change, Elsevier, vol. 222(C).
IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.