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Models of public service reform : a problem-solving approach

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  • McCourt, Willy

Abstract

This paper identifies six models of public service reform that have been practiced in developing countries over the past half-century. It critically reviews their implementation, discussing them as attempted solutions to problems that have arisen in the policy process in different countries. The models are: public administration; decentralization; pay and employment reform; New Public Management; integrity and corruption reforms; and"bottom-up"reforms. The paper seeks an explanation for their disappointing performance in the political economy of reform, with an emphasis on how learning from failure can be the paradoxical foundation of future success.

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  • McCourt, Willy, 2013. "Models of public service reform : a problem-solving approach," Policy Research Working Paper Series 6428, The World Bank.
    • Handle: RePEc:wbk:wbrwps:6428
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    References listed on IDEAS

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    2. Clara Busana & Antonio Salera, 2013. "Le riforme della pubblica amministrazione. Perch? cos? poco soddisfacenti?," ECONOMIA E SOCIET? REGIONALE, FrancoAngeli Editore, vol. 0(2), pages 114-140.
    3. Fialová Dana & Jiroutová Nikol, 2017. "Strategy of Czech Medium-Sized Royal Towns with Regard to Tourism Development," Czech Journal of Tourism, Sciendo, vol. 6(2), pages 187-220, December.

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